Rivora Heights, Kandy, Sri-Lanka | Photos, Reviews & Deals @Holidify

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Location & Nearby Places

Kandy City Center (0.9 Km from city center)

Rajapihilla Mawatha No 34

15 Nearby Attractions

Kandy Lake

0.4 km

Wales Park

0.5 km

Kandyan Art Association

0.5 km

Kandy Garrison Cemetery

0.6 km

Galadeniya Vihara

0.7 km

Temple of the Sacred Tooth Relic

0.7 km

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All Facilities for Rivora Heights

Category	Facilities
Services	Internet services, WiFi, Free WiFi.
Miscellaneous	Non-smoking rooms, Family rooms.
Reception services	24-hour front desk.
General	Parking on site, Free parking, Parking, Private parking, WiFi available in all areas.
Room Amenities	Infinity pool, Air conditioning, Plunge pool.
Pool and wellness	Swimming Pool, Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Pool with view, Fence around pool, Outdoor pool.
Transport	Airport shuttle (additional charge), Airport pick up, Airport shuttle, Airport drop off.
Food & Drink	Room service, Restaurant.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.7

Based on 348 Reviews

100% verified reviews

Comfort

9.3

Cleanliness

9.2

Value For Money

8.8

Facilities

8.9

Reviewers Mention About Rivora Heights

Rivora Heights offers a commendable experience with good value for money and a courteous reception staff. The restaurant's cuisine is delightful, although the waitstaff may be inexperienced. Wine is (Read More)not available during dinner, which is disappointing. The view of Kandy is breathtaking and the scenery is amazing. The food is delicious but expensive. The hotel provides a car park and the staff is kind and helpful. However, there was noise and some issues with water bottles and bathroom amenities. Overall, with improvements in service, it has the potential to be a sought-after destination.

Guest Reviews

Melissa

young couple

7.0

Good

A nice place to stop over in Kandy

The rooms are clean and functional. The balcony was nice. The view from the restaurant was stunning and the staff were really lovely.

It was a little out of town which we liked but others may want something more central.

Published on 01 Jan 2024

Belinda

group

10.0

Exceptional

Perfect location for a 3 day stopover in Kandy.

Location was perfect, situated just up the hill from the noise. Excellent value for money and the food was very good

Nothing to dislike

Published on 30 Dec 2023

Noemy

young couple

10.0

Exceptional

This hotel is brand new! The rooms are very nice and roomy. Comfy beds, pillows and all modern. The view from the balcony was amazing! The restaurant serves delicious breakfast and the views are stellar!!! Wonderful staff!

Published on 28 Dec 2023

Collicoat

group

8.0

Very good

When you first arrive at new accomodation theres always that little worry - is it happily up to standard or a little di

Staff, location and rooms were all very nice

The Pizza really needs to be either cancelled from the menu to order or needs to be replaced with better quality bases & cooked much longer

Published on 28 Dec 2023

Georgiana

young couple

10.0

Exceptional

Hotel looks better than the photos. very clean and the staff very friendly. totally recommend it. the restaurant is

Published on 25 Dec 2023

Steffen

with friends

7.0

Good

Despite the mentioned difficulties, I can imagine that the management is interested in addressing these issues, so I sti

The hotel, according to the reception, was opened in February 2023 and is modern and tastefully decorated with high-quality wooden furniture from Sri Lanka. The small pool is certainly suitable for children to cool off in good weather, although we didn't use it in December due to a lot of rain. The room is equipped with a large, very comfortable bed. Chairs and a table are available on the balcony. It takes several minutes for warm water to come out of the shower, but the bathroom is high-quality and tastefully modern furnished. Occasionally, there was a bad smell from the toilet drain, possibly due to the heavy rain. The hotel is relatively quiet, situated on a hill with a magnificent view of the lake and the old town. It's reachable by a steep footpath next to the Prince of Wales Park in about 15 minutes on foot. The road is partly busy and not entirely suitable for walking, so caution is advised. For transportation by tuk-tuk from Queens Hotel to the hotel, expect to pay between 300-600 Rs., depending on weather, traffic, and negotiation skills. The restaurant mainly caters to Western tastes with comparatively moderate prices (we spent 4000 Rs. per lunch/dinner for 2). The few Sri Lankan dishes were delicious, although the taste varied daily, possibly depending on the chef in charge or their mood, as some days Daal and Biriyani were unfortunately oversalted. The Biriyani for lunch and at our day of arrival and the Daal for breakfast after the first night was outstanding but the taste was never reached again.

(Read More)

Overall, the young hotel has great potential. However, there's a need to significantly improve communication and coordination among staff (restaurant, reception, housekeeping, management), as our requests, room service information, or dietary requirements were usually not passed on. This might sometimes be due to the staff's English proficiency. It's also necessary to inform guests in advance about renovation or repair works and to at least apologize for ongoing noise disturbances. Additionally, I strongly recommend that if the hotel aims to attract a Western/international clientele, it should treat them in a more open-minded and neutral manner, avoiding many questions or assumptions about their family status. This advice extends to the management as well. The reception assists in organizing transportation (car, Tuktuk, Train).

(Read More)

Published on 25 Dec 2023

Niro

family with young children

6.0

Pleasant

Great location and the rooms are clean. Tastefully decorated.

Hot water was a nightmare we had to change rooms . It was either ice cold or boiling hot. Had to complain for a while before they even had a look at it. And water temperature having issues when the room below uses the hot water isn't really a valid excuse. And unfortunately there was mold in the room we moved to .

Published on 23 Dec 2023

Hugo

family with young children

9.0

Superb

Great stay in Kandy, very close to the city center

Amazing staff - always smiling, accommodating and responsive. They are also very helpful ! Good breakfast that was made just for us when there was not many people in the hotel and became a buffet on our last day as more people checked in.

The temperature of the water in the shower is difficult to adjust. The fan in our room was not there, I guess it was broken.

Published on 22 Dec 2023

Thibault

young couple

10.0

Exceptional

Personnel View Room Food

Published on 22 Dec 2023

Hart

group

10.0

Exceptional

Fantastic boutique hotel in the heart of Kandy

Front desk was so lovely, and everyone was extremely helpful and kind. Rooms were clean, smelled wonderful, and had all the necessary tools to have a great nights rest (strong AC, blackout curtains, comfortable bed, large room, and wonderful bathrooms).

Wish I could have stayed longer

Published on 21 Dec 2023