Residence Inn by Marriott Williamsburg, Williamsburg

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All Facilities for Residence Inn by Marriott Williamsburg

Category	Facilities
Business facilities	Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Non-smoking throughout, Family rooms, Facilities for disabled guests.
Safety features	Face masks for guests available, Staff follow all safety protocols as directed by local authorities, First aid kit available, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Air conditioning, Heating.
Food & Drink	Outdoor furniture, Grocery deliveries.
Safety & security	Smoke alarms.
Services	Internet services.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services	24-hour front desk, ATM/cash machine on site.
General	Pets allowed, Parking on site, Free parking, Parking.
Physical distancing	Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Swimming Pool, Fitness centre, Swimming pool, Outdoor pool, Outdoor pool (seasonal).
Shops	Minimarket on site.

Guest Ratings For This Property

8.1

Based on 115 Reviews

100% verified reviews

Comfort

8.4

Cleanliness

8.1

Value For Money

8.0

Facilities

8.2

Reviewers Mention About Residence Inn by Marriott Williamsburg

Guests love the Residence Inn by Marriott Williamsburg for its lovely rooms, well-stocked kitchen, and friendly staff. The breakfast and free snacks, including ice cream, were a hit. However, some gu (Read More)ests were disappointed with the breakfast quality, noise from pets, and a smoking smell near the pool area. Despite these issues, the majority of guests enjoyed their stay and appreciated the convenient location near attractions.

Guest Reviews

Stephanie

family with young children

10.0

Exceptional

Excellent

Location, pet friendly, and breakfast included

Price, would love to come twice a year and more often.

Published on 05 Nov 2023

Jack

family with young children

10.0

Exceptional

Great experience, I would recommend it to anyone

Hes very pet family. The breakfast in the morning was good and free complementary snacks every day.

Nothing its was a great experience

Published on 24 Sep 2023

Philip

young couple

6.0

Pleasant

Was nice except for no maid service

Quiet, comfortable bed, close to points of interest

Had no maid service, had to go to front desk to get fresh towels

Published on 20 Sep 2023

Brad

group

7.0

Good

Except for that drip, I would stay there again.

A good variety of breakfast items to choose from made it hard to decide. Glad we were there for a few days to sample all

Water dripping from air conditioning unit behind door in bedroom was never resolved. It was annoying until we fell asleep and also made the carpet wet outside the door where unit was.

Published on 09 Sep 2023

Jessica

group

3.0

Poor

It was short staffed. We didnt receive room service not one out of the three days we were there. We had to sleep on dir

It was in a nice location

It was short staffed. We didnt receive room service not one out of the three days we were there. We had to sleep on dirty sheets and our dirty linen stayed on the room the entire time. The rooms were smaller than the pictures posted

Published on 28 Aug 2023

Anonymous

young couple

7.0

Good

good travel to three different locations from here and returned in the evening

the two bedroom suite with two separate bathrooms was nice

the door to the room was stuck all the time saw other guests having the same issue

Published on 24 Aug 2023

Kokou

family with young children

5.0

Passable

My stay was fair. The pool was too small, my room layout was nice

There wasnt nothing special. The coffee was too light. I have stayed in some other locations where they have fresh bake cookies. This one didnt. I miss that.

Published on 21 Aug 2023

Suzi

group

9.0

Superb

It was a great stay and great value.

We had a suite thanks to Booking. I am a Marriott member but all suites were sold out on their site. We were there several days. With 3 adults it was perfect. No calling room to room. The breakfast was awesome. I loved coming in from the heat and getting an ice cream bar from cooler. So many extras.

Published on 11 Aug 2023

Ldull68

family with young children

8.0

Very good

Very nice hotel, great location, restaurants, transportation, theme parks nearby, very comfy beds.

Location was good, walking distance to shops and restaurants. Excellent breakfast, lots of choices and changes daily. Very friendly and helpful staff (one not so much) very attentive and quick to resolve issues. Very spacious rooms.

A/C unit in our room did not work well from time we checked in, front desk was made aware, maintenance came checked it out unable to find issue. 2nd day air still not working properly, notify front desk again once we get back from our day at the parks, states unit froze up, provided fans for the night. Day 3 now and still issues with unit, no offer to move rooms, no offer to compensate or anything. Lady at desk is rude and not helpful at all. Last day at hotel and floor in bedroom soaked from unit leaking now, let the front desk know again what's going on they bring a blower down. Upon returning to room blower is gone and air set at 72!! Finally offered to move rooms on our LAST night there, but no reason why temp was changed, unacceptable for the price i paid for this room..... Compensated last nights room charge, I feel they should have done better considering issue was the entire time we were there!! Pricing is a bit high, but you're in a historical vacation location so to be expected I suppose.

(Read More)

Published on 08 Aug 2023