Quality Inn & Suites Coeur d'Alene, Coeur d'Alene

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Category	Facilities
Activities	Golf course (within 3 km).
Business facilities	Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Family rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Heating.
Food & Drink	Vending machine (snacks), BBQ facilities, Vending machine (drinks).
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Key card access.
Common areas	Picnic area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	24-hour front desk, Invoice provided.
General	Private parking, Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Cashless payment available.
Pool and wellness	Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.
Transport	Accessible parking.

Guest Ratings For This Property

7.6

Based on 279 Reviews

100% verified reviews

Comfort

8.2

Cleanliness

8.0

Value For Money

7.5

Facilities

7.8

Reviewers Mention About Quality Inn & Suites Coeur d'Alene

Review 1: The hotel entrance was difficult to find, but the rooms were clean and comfortable for the affordable price. The staff was helpful. Breakfast was great with a variety of options. Review 2: (Read More) The room was clean and quiet, with a comfortable bed and pillows. However, there were issues with missing coffee, a plugged sink drain, a TV that randomly turned off, and unstable wifi. Additionally, the door was missing its peephole cover. Review 3: The stay at this hotel was amazing. They booked a basic 2 queen bed room but received a free upgrade to a spacious suite with multiple rooms. The service was fantastic and the continental breakfast met expectations. They will definitely stay here again.

Guest Reviews

Jennifer

family with young children

10.0

Exceptional

Overall satisfied with our stay and will book again.

Pool was open later hours for adults only.

No elevator.

Published on 05 Jan 2024

Erika

family with young children

4.0

Disappointing

Location and spacious room

Walls seem extremely thin. Very noisy housekeeping that kept us up all night. Worst breakfast my family has ever had

Published on 30 Dec 2023

Christa

family with young children

10.0

Exceptional

Excellent!!

Room was clean and smelled great. The bed was super comfy and we loved all the pillows.

Published on 17 Dec 2023

Opal

solo traveller

8.0

Very good

The staff made every effort to accommodate me

Breakfast & staff were amazing

The beds are to soft, it caused my back & hip pain

Published on 13 Dec 2023

Morgan

family with young children

7.0

Good

I loved everything about the stay, except the mattress. The staff was friendly, and the facility was clean. It felt homey.

We only had one issue. There was a hole in one side of the bed. It made it so I wasn't able to sleep in bed with my husband. He ended up sleeping on the couch with our son.

Published on 28 Nov 2023

Jamie

review category business travellers

5.0

Passable

disappointing

breakfast was good

we are currently homeless at the moment and we have been traveling between this hotel and another hotel well we were anyways I got a flat tire on my way back from dropping a load off at other hotel and the staff was rude to my children and had leave to wait outside in the winter weather I may add . they left half our food in the room since the staff were being so pushy a expense we definitely can't afford nor is the hotel but it's a Bed and warm. and I have to make it work anyways I wasn't very happy to see them waiting outside in cold weather and all our stuff packed up behind them my youngest hiding inside her Hoodia to stay warm . my point Is they weren't over booked the parking lot only had two cars in it and I'm sure it would of hurt Noone to of let me kids at least sit in the lobby. I am not sure If me and my children will stay there again.

(Read More)

Published on 27 Nov 2023

Benjamin

review category business travellers

7.0

Good

I wasn't there much but when I was it was ok

breakfast was ok

nothing

Published on 07 Nov 2023

Marjory

family with young children

5.0

Passable

The toilet in our room was broken. I reported it and they replaced the chain in the tank but didn't fix the problem. If they had stayed for 5 minutes they would have been able to tell the toilet wasn't fixed. I mentioned to desk staff but they never returned to fix it. I shouldn't have had to put the flapper in place every time we wanted to use the toilet so the tank would fill in order to flush. The cleaners came into the room only one time to drop off towels. They did enter the bathroom and should have seen the cover was off the back of the tank and the water was running continuously.

Published on 24 Oct 2023

Stevie

family with young children

10.0

Exceptional

I love that there was a pool and breakfast. Took my sister out for her birthday. I chose this hotel because it was close to where we wanted to go. About a 5 min Uber drive. I love that the doors locked for safety and you need a card to get in after a certain hour. The staff was friendly, the room was clean ( and I'm picky), the beds were so comfortable.

Published on 19 Oct 2023