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Resort

Protea Hotel by Marriott Polokwane Ranch Resort

Ranked 32 out of 48 resorts in south africa

8.9
(941 reviews)

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All Facilities for Protea Hotel by Marriott Polokwane Ranch Resort

Category Facilities
Activities Live music/performance, Tennis equipment, Cycling, Live sport events (broadcast), Tennis court, Billiards, Golf course (within 3 km), Fishing, Horse riding, Game drives, Hiking.
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Designated smoking area, Family rooms, Facilities for disabled guests, Allergy-free room, Higher level toilet, Auditory guidance.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Accessibility Toilet with grab rails.
Bathroom Sauna.
Room Amenities Air conditioning, Heating, Safety deposit box.
Food & Drink Wine/champagne, Special diet menus (on request), Kid meals, BBQ facilities, Restaurant, Kid-friendly buffet, Breakfast in the room, Vending machine (snacks), Outdoor furniture, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services WiFi, Free WiFi, Internet services.
Cleaning services Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key card access.
Common areas Sun terrace, Shared kitchen, Shared lounge/TV area, Games room, Chapel/shrine, Garden.
Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services Express check-in/check-out, Concierge service, Invoice provided, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
General Private parking, Free parking, Parking, Parking on site, WiFi available in all areas.
Physical distancing Cashless payment available, Physical distancing rules followed.
Entertainment and family services Kids' outdoor play equipment, Children's playground, Indoor play area, Board games/puzzles, Babysitting/child services.
Pool and wellness Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Foot massage, Make up services, Massage, Body wrap, Swimming Pool, Foot bath, Fitness centre, Beauty Services, Couples massage, Fence around pool, Spa/wellness packages, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Head massage, Outdoor pool, Pedicure, Pool bar, Manicure, Spa and wellness centre, Back massage, Full body massage, Body scrub, Spa lounge/relaxation area, Hand massage, Sun loungers or beach chairs.
Transport Airport shuttle, Accessible parking, Airport shuttle (free), Bicycle rental, Shuttle service (additional charge), Shuttle service.
Outdoor & View Terrace.

Guest Ratings For This Property

8.9
Based on 941 Reviews
100% verified reviews

Comfort

9.2

Cleanliness

9.2

Value For Money

8.8

Facilities

9.1

Reviewers Mention About Protea Hotel by Marriott Polokwane Ranch Resort

The Protea Hotel by Marriott Polokwane Ranch Resort in Polokwane City has garnered mixed reviews. Some guests were impressed with the newly renovated rooms, describing them as beautiful, modern, and (Read More)spacious. However, there were also complaints about the older rooms being outdated and in need of upgrades. The general service and staff friendliness received positive feedback, although one receptionist named Paulinah was specifically mentioned for her excellent service. The location was considered ideal for its proximity to the highway, but noise from traffic was mentioned as a downside.

Guest Reviews

Uwe
young couple
10.0
Exceptional
Great, especially new year events.
Buffet
Maintenance, e.g., electronic entrance door.

Published on 01 Jan 2024

Nhlapo
family with young children
10.0
Exceptional
Exceptional
Facility..food and friendly staff
Only the weather which was not favourable .

Published on 31 Dec 2023

Mapula
family with young children
10.0
Exceptional
Our stay was amazing and will do it again.
Breakfast exceptional delicious and all different types of food.
The room smell damp especially when windows are closed.

Published on 21 Dec 2023

Lekganyane
group
10.0
Exceptional
This is an awesome place to spend with family or a loved one. The pool is amazing.
I loved how friendly the staff was. Everything was clean and the resort was just breathtaking.

Published on 18 Dec 2023

Boitumelo
solo traveller
9.0
Superb
Superb
The ranch resort was lovely. The rooms are spacious, clean with comfortable beds. The staff is super friendly and helpful. forward food was good and I liked that they have 2 restaurants plus a bar. I would come back for a holiday.

Published on 18 Dec 2023

Peter
solo traveller
10.0
Exceptional
Exceptional
The location, the service, the accommodation, the very friendly atmosphere and the smiles of the staff. The food at Basilsl was first class and the service with it. Are second visit there and will not be are last.
N/ A

Published on 17 Dec 2023

Thabang
young couple
10.0
Exceptional
Exceptional
Wow the restaurant stuff (Tebogo, Thabo, and Ronald) was friendly and gave us exceptional service. We had some unexpected incident where my partner caught flu and had sudden fever and Ronald helped us very well and prepared a mixture of lemon, cinnamon, and ginger for my partner to drink. I was really impressed with how he helped us, and for his kind gesture, we're definitely coming back next year. The reception stuff were nice and friendly. They attended us immediately when we arrived and made us feel at home. Game drive tour was really fun and educative. Shumba was out driver on the day (12 Dec 2023), and he was really nice and made us enjoy the game drive tour. He was exceptional and explained everything in details and made sure we are enjoying. He's really funny. Overall, we enjoyed our stay, the rooms were clean, the stuff was amazing, and the food was so delicious. Everything was worth the price and I highly recommend a night or 2 nights at The Ranch Resort to anyone who wants to enjoy and get fresh air...
(Read More)
Nothing

Published on 13 Dec 2023

Zwavhudi
family with young children
10.0
Exceptional
Exceptional
The place is great for leisure..the staff members were so kind. The buffet is also great..great flavourful food
The bed was a bit squeaky and the aircons need filter changes. The air is congested

Published on 11 Dec 2023

Shumani
family with young children
10.0
Exceptional
We enjoyed and the staff are welcoming. Everything was perfect and food was great.
The breakfast was good, I loved everything.
No issues at all

Published on 11 Dec 2023

Masetsoto
review category business travellers
5.0
Passable
Passable
I like the food .the staff were great
The room .they gave us the room we didn't pay for it

Published on 11 Dec 2023

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