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Hotel

Mercure Centro Port Macquarie

(4 kms from Port Macquarie Airport (PQQ))

Ranked 5 out of 7 best hotels in port macquarie

7.9
(1302 reviews)

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All Facilities for Mercure Centro Port Macquarie

Category Facilities
Activities Happy hour.
Business facilities Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Higher level toilet, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility Toilet with grab rails.
Room Amenities Heated pool, Air conditioning, Heating.
Food & Drink Fruits, Kid-friendly buffet, Wine/champagne, Breakfast in the room, Kid meals, Outdoor furniture, Room service, Restaurant, Bar, Coffee house on site.
Safety & security Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Daily housekeeping.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas Sun terrace.
Reception services Express check-in/check-out, Luggage storage.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General Private parking, Parking on site, Parking, WiFi available in all areas.
Pool and wellness Outdoor pool (all year), Swimming pool, Outdoor pool, Spa and wellness centre, Swimming Pool, Sun loungers or beach chairs, Fence around pool.
Transport Accessible parking, Parking garage.
Outdoor & View Terrace.

Guest Ratings For This Property

7.9
Based on 1302 Reviews
100% verified reviews

Comfort

8.3

Cleanliness

8.4

Value For Money

7.5

Facilities

8.0

Reviewers Mention About Mercure Centro Port Macquarie

Guests enjoyed clean and well-appointed rooms with lovely amenities and balconies overlooking the town. The hotel is conveniently located, close to the town center and mall, with plenty of parking op (Read More)tions. The breakfast buffet was outstanding. Some minor issues were noise from renovations and a noisy fridge in one room. Overall, guests praised the friendly staff and comfortable stay, recommending the hotel for its cleanliness, working amenities, and convenient location.

Guest Reviews

Henrik
family with young children
9.0
Superb
Superb
Good breakfast, nice pool, friendly staff, good location

Published on 04 Jan 2024

Natalie
family with young children
6.0
Pleasant
Pleasant
Great location! Staff were accommodating, room was comfortable mostly clean (dusty in some places), comfortable bed, good wifi connection. Enjoyed the pool area. Able to go to the ships to get food easily due to the location and close to walking tracks. Would stay again, its just a very overpriced, so we would try to find something with more value for money first next time
Very very over priced room

Published on 03 Jan 2024

Andrew
family with young children
4.0
Disappointing
Not an ideal place to stay. Would look elsewhere
Location and secure parking
Lady cleaning wasnt going to replenish towels since she thought we were abusing towel use but didnt realise they ran out of pool towels and compensated with normal ones. Not very professional. Rooms are small, amenities arent great, waiting for lift for several minutes, cannot walk up/downstairs due to doors locked, receptionist advised wrong room details when checking in. Not ideal

Published on 03 Jan 2024

Cupper_t
family with young children
7.0
Good
Comfortable overnight stay
The location is excellent and is easy to access the main town area and Town Beach. The staff were friendly and assisted me with my needs.
The cost was extremely high even if it was booked 1 to 2 weeks before the date of arrival. The one lift in the building could lead to 5 to 10 minute wait times to transit through the building.

Published on 02 Jan 2024

Agnelo
family with young children
7.0
Good
Good
The location.
That the room hadn't been aired.

Published on 02 Jan 2024

Joanne
young couple
1.0
Bad
So disappointed
Location was ok
The room we booked was dark and dank. The bathroom was extremely unclean with mould rust dirt and scum. The carpet hadnt been vacuumed properly with bits of food and debris on it. The bed was hard as concrete and creaked with every turn. The fridge ran loud all night. I had no sleep and my hubby the same. Worst accommodation we have ever booked. So bad we cancelled our second night and left. I have requested a refund to which I still have had no reply.

Published on 01 Jan 2024

Vicki
young couple
7.0
Good
Your staff, from reception to housekeeping were excellent. Considering that our stay included Christmas Day I found that
Location was handy
Found the room very expensive for what it was

Published on 31 Dec 2023

Muliono
family with young children
8.0
Very good
Very good
The location.
Lack of friendliness from staff when checked in. When checking out, that lady was very nice.

Published on 31 Dec 2023

Deepak
family with young children
7.0
Good
Good location
Location as part of stop for a long trip. Central location in port
Peak season price was expensive for. standard hotel room

Published on 30 Dec 2023

Jeewon
family with young children
4.0
Disappointing
Disappointing
terrible sofa bed

Published on 30 Dec 2023

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