Macdonald Norwood Hall Hotel, Aberdeen | Photos, Reviews & Deals @Holidify

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All Facilities for Macdonald Norwood Hall Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Golf course (within 3 km).
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Allergy-free room, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available, Access to health care professionals.
Room Amenities	Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Outdoor furniture, Packed lunches, BBQ facilities, Room service, Restaurant, Bar.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Garden.
Reception services	Luggage storage, 24-hour front desk, Invoice provided.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available.
Transport	Accessible parking.

Guest Ratings For This Property

8.5

Based on 1272 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

8.3

Facilities

8.5

Reviewers Mention About Macdonald Norwood Hall Hotel

Overall, the Macdonald Norwood Hall Hotel received positive reviews for its character, authentic decor, friendly staff, and festive atmosphere. However, there were concerns raised by two guests about (Read More) no hot water in their room, and slight issues with portion sizes for the evening meals. Despite this, the breakfast meals were praised for being good. Many guests highly recommend this hotel as a hidden gem and appreciated the warm welcome and service.

Guest Reviews

Neil

young couple

10.0

Exceptional

Relaxed comfortable and no complications

Nice decor, brilliant location with great scenery

Published on 04 Jan 2024

David

solo traveller

4.0

Disappointing

Didn't feel as though I had a good night's sleep for 3 nights there

Excellent breakfast

Beds and pillows very hard. Food selection very poor and expensive

Published on 30 Dec 2023

Norah

young couple

10.0

Exceptional

Awesome

Stunning setting for a wedding

N/A

Published on 30 Dec 2023

Eileen

family with young children

3.0

Poor

I had high expectations for our family Christmas break and Norwood Hall did not live up to this.

Good location. Lovely large clean rooms. Tapestry Restaurant food excellent. Great place for a mini break but Carvery Christmas Lunch rubbish.

Stayed over Christmas and chose the Carvery Christmas Lunch. I wish I had paid extra and taken the Tapestry Restaurant Christmas Lunch but thought the Carvery seemed the best option for my 92 year old mum. Staff inexperienced and some didnt have a clue. No warm plates. Water wasnt automatically put on the table and I had to ask for this along with bread rolls and drinks after seeing these on other tables. The food was over cooked, cold and not worth the 96 per person! It was like a cattle market and they obviously tried to cram as many people as possible into the room. This totally ruined our Christmas. This is not the service I expect from such a prestigious venue.

(Read More)

Published on 29 Dec 2023

Jay

review category business travellers

7.0

Good

Communal areas were classic and enjoyable to be in.

The room was very outdated. Bathroom was in need of some minor repairs, tiles, grout, edging

Published on 28 Dec 2023

Drg62

family with young children

9.0

Superb

A lovely stay in a comfortable hotel

Friendly and helpful staff, good food and great choice of breakfast items. Rooms are large and comfortable and everything is very clean.

Published on 27 Dec 2023

Ian

young couple

3.0

Poor

Extremely disappointed

Lovely hotel, staff were excellant

Room had no heating. Reallocated to another room. In the morning absolutely no hot water in bathroom. Other guests had also complained. Receptionist told us there was an ongoing issue with the hot water system. Disappointed they take bookings knowing these issues exist. Will not return or use Mcdonald hotels again.

Published on 23 Dec 2023