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Hotel

Leonardo Hotel Chester

Chester city centre (0 kms from )

Ranked 47 out of 50 best hotels in chester

8.6
(4597 reviews)

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Top Facilities

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All Facilities for Leonardo Hotel Chester

Category Facilities
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility Toilet with grab rails.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Wine/champagne, Breakfast in the room, Snack bar, Vending machine (snacks), Kid meals, Vending machine (drinks), Room service, Restaurant, Bar, Coffee house on site.
Safety & security Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Daily housekeeping.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General WiFi available in all areas.
Pool and wellness Fitness centre, Fitness.

Guest Ratings For This Property

8.6
Based on 4597 Reviews
100% verified reviews

Comfort

9.1

Cleanliness

9.0

Value For Money

8.5

Facilities

8.7

Reviewers Mention About Leonardo Hotel Chester

Guests enjoyed their stay at Leonardo Hotel Chester, with a good-sized room, comfortable beds, and cleanliness noted. Some feedback on limited storage and a dirty kettle, but breakfast was described (Read More)as nice. The central location was convenient for exploring Chester, and the staff were attentive and responsive to requests. Overall, the bar area was enjoyable, and the guests would consider visiting again.

Guest Reviews

Stephen
young couple
8.0
Very good
Modern, friendly with passion for fry-ups
Very modern, facilities all clearly recently refurbished or well maintained. Kitchen team showed great pride even if it was only a fry up breakfast. Was well presented and it was clear they have a passion for bacon. Very friendly staff in general
Central AC and lack of windows means that room may have captured too much dust. Also pillows although contemporary, were a bit flat and uncomfortable.

Published on 04 Jan 2024

Karen
young couple
9.0
Superb
Hotel very clean , everything you need in the bedroom, bed very comfy, staff really friendly
Comfortable beds , everything you need in the bedroom , cleanliness superb, staff were excellent, location perfect
Nothing

Published on 04 Jan 2024

Kim
young couple
7.0
Good
Good
Very comfortable and near centre of city
Breakfast was cold

Published on 03 Jan 2024

Diane
young couple
7.0
Good
Good
Location was very good
The bathroom smelt of damp and was moulding... I wouldn't normally complain but the smell was very strong

Published on 03 Jan 2024

Nicola
young couple
5.0
Passable
Great staff but not very clean
Room not very clean so moved rooms
Not very clean

Published on 02 Jan 2024

Debra
young couple
10.0
Exceptional
Exceptional
Location
Room was too small

Published on 02 Jan 2024

Suzanne
young couple
8.0
Very good
Good value for money
Very good
Ventilation in room unable to open windows no fresh air

Published on 02 Jan 2024

Chris
with friends
7.0
Good
Comfortable
Cleanliness and location
Nothing not to like

Published on 02 Jan 2024

Steve
young couple
7.0
Good
Good location for a short stay, rooms are clean and staff are welcoming
Great location for town centre. Clean and neat presentation and staff were very welcoming
Cost of room is pushing limits of value for money. Room corridor looking tired. Consider having breakfast in town as cost is comparable

Published on 02 Jan 2024

Kate
group
8.0
Very good
Great
Central location, staff were lovely and couldnt be more helpful
Room wasnt the cleanest. Stayed here before and was great but found that the room didnt seem to have been cleaned properly this time round

Published on 01 Jan 2024

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