JW Marriott Gold Coast Resort & Spa, Surfers Paradise

About JW Marriott Gold Coast Resort & Spa

The JW Marriott Gold Coast Resort & Spa in Surfers Paradise offers a luxurious and unforgettable experience. With stunning views of the ocean, pools, and lagoon, the hotel provides a tranquil and exquisite atmosphere. The rooms are well-appointed, clean, and comfortable, with sea views and balconies available. The staff is incredibly friendly and helpful, providing exceptional service. The hotel features a range of amenities, including a restaurant, bar, sauna, fitness center, garden, and spa. The breakfast buffet is outstanding, with a delicious and fresh selection of food. Nearby activities are easily accessible, including a short walk to Surfers Paradise. JW Marriott Gold Coast Resort & Spa is a highly recommended destination for a memorable and enjoyable stay.

Top Facilities

parking

bar

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

All Facilities for JW Marriott Gold Coast Resort & Spa

Category	Facilities
Activities	Water sport facilities on site, Live music/performance, Tennis equipment, Cycling, Themed dinner nights, Beach, Tennis court, Movie nights, Cooking class, Snorkelling, Golf course (within 3 km), Table tennis, Hiking.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Facilities for disabled guests, Soundproof rooms, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Bathroom	Sauna.
Room Amenities	Heated pool, Air conditioning, Heating, Shallow end, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Restaurant, Kid-friendly buffet, Breakfast in the room, Outdoor furniture, Room service, Bar, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Lockers, Key card access.
Common areas	Picnic area, Sun terrace, Shared lounge/TV area, Games room, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Invoice provided, Tour desk, Valet parking, Luggage storage, 24-hour front desk, Currency exchange.
General	Private parking, Parking, Parking on site, WiFi available in all areas.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Entertainment and family services	Evening entertainment, Kids' outdoor play equipment, Indoor play area, Board games/puzzles, Babysitting/child services.
Pool and wellness	Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Steam room, Swimming pool toys, Swimming pool, Private beach area, Massage, Kids' pool, Water slide, Swimming Pool, Fitness centre, Fitness classes, Fence around pool, Spa/wellness packages, Fitness, Spa facilities, Salt-water pool, Outdoor pool, Pool bar, Spa and wellness centre, Spa lounge/relaxation area, Fitness/spa locker rooms, Sun loungers or beach chairs.
Transport	Airport shuttle, Accessible parking, Car hire, Airport shuttle (additional charge), Bicycle rental, Public transport tickets, Parking garage, Shuttle service (additional charge), Shuttle service.
Outdoor & View	Terrace.
Shops	Barber/beauty shop.

Guest Ratings For This Property

9.0

Based on 1831 Reviews

100% verified reviews

Comfort

9.3

Cleanliness

9.3

Value For Money

8.3

Facilities

9.4

Guest Reviews

Maximtevelev

family with young children

8.0

Very good

Room, view. Personal is responsive.

Morning Buffet is overstuffed and should have better food choices. hygienic shower must have!

Published on 02 Jan 2024

Anna

family with young children

9.0

Superb

Staff very friendly

Published on 01 Jan 2024

Lau

family with young children

10.0

Exceptional

Facilities

Published on 31 Dec 2023

Glenn

young couple

10.0

Exceptional

Very lovely stay. Nice clean and modern facility. Very happy.

The staff were all so friendly. The welcome lavender tea was a nice touch. They also made great margaritas

We didnt expect to have no in room movies. They are setup for streaming from your own device, but of course that presupposes that you have a paid service on your device to use. Not a bug issue, but perhaps one to know up front.

Published on 30 Dec 2023

Elizabeth

family with young children

5.0

Passable

Understaffed, particularly Christmas luncheon in Citrque. Presentation and service was well below previous standards. The check-in was confusing & lengthy which lead to us being late for our lunch. I have also captured a photo of the tray that was delivered to my room capturing my unbelievable room service experience. I requested two coffee pots of coffee c/w skim milk & was presented with a 2ltre plastic milk bottle along with a packet of coffee machine pods? Absolutely unacceptable! As a returning guest for over 25 years, it was disappointing to notice the Marriotts high standards in this type of decline. With so much competition, I am seriously considering other options for future family gatherings.

(Read More)

Published on 27 Dec 2023

Joo

family with young children

10.0

Exceptional

Best place for holiday ever

Everything was just perfect! Best of the best are the staff for sure Breakfast was great Rooms are neat and tidy

Pillows are too flat

Published on 27 Dec 2023

Alexandra

family with young children

4.0

Disappointing

Too expensive and had much better like at Star City.

lagoon was nice but not enough shade

Too expensive. Breakfast buffet is. rip off and I got charged $79 per person on xmas day with no warning, no one told us thats how much it was going to cost. No complementary water bottles in rooms, not enough coffee pods in rooms.

Published on 26 Dec 2023