Hue Serene Palace Hotel, Hue

This property has been featured in "33 Resorts in Hue for an Easy and Calm Vacation ".

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Superior Double or Twin Room

Max 2 Adults

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Fitted with parquet flooring, air-conditioned rooms are equipped with an electronic safe, a flat-screen cable TV and seating area. Complimentary tea and coffee making facilities are also included. The en suite bathroom comes with a hairdryer, bathrobes and free toiletries.

Deluxe Double or Twin Room with City View

Max 2 Adults

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Featuring views of the city from the balcony, larger air-conditioned rooms are equipped with an electronic safe, a flat-screen cable TV and seating area. Complimentary tea and coffee making facilities are also included. The en suite bathroom comes with a hairdryer, bathrobes and free toiletries.

Junior Double or Twin Room

Max 2 Adults

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All Facilities for Hue Serene Palace Hotel

Category	Facilities
Activities	Bike tours, Cooking class, Walking tours, Tour or class about local culture.
Business facilities	Fax/photocopying.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines.
Others	food, wifi.
Miscellaneous	Family rooms, Non-smoking rooms, Lift.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities.
Accessibility	Raised toilet, Upper floors accessible by elevator, Accessible by lift, Walk-in shower, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Spa bath, Free toiletries, Toilet paper, Toothbrush, Shower cap, Hairdryer, Shampoo, Slippers, Bath, Shower, Body soap, Toilet, Bidet, Bathrobe.
Room Amenities	Sofa, Hypoallergenic, Soundproofing, Cots, Tumble dryer, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Hypoallergenic pillow, Seating Area, Safety deposit box, Fan, Trash cans, Non-feather pillow, Heating, Adapter, Hardwood or parquet floors, Socket near the bed.
Food & Drink	Refrigerator, Electric kettle, Wine glasses, Minibar, Outdoor furniture, Bottle of water.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, CCTV in common areas, Smoke alarm, Fire extinguisher.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Lockers, Key access.
Media & Technology	Cable channels, TV, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Concierge service, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Luggage storage, Currency exchange.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Transport	Car hire, Airport drop off, Public transport tickets, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Bicycle rental, Airport pick up.
Outdoor & View	City view, View, Balcony.

Location & Nearby Places

Phu Hoi (4.4 Km from city center)

21 Lane 42 Nguyen Cong Tru

15 Nearby Attractions

XQ Hand Embroidery Art Museum

0.9 km

Huyen Tran Princess Temple

1.0 km

Cycle Around Hue City

1.0 km

Vong Canh Hill

1.0 km

Blind Massage in Hue

1.0 km

Huda Brewery Tour

1.0 km

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About This Property

Hue Serene Palace Hotel is strategically located within 1 km from the famous Huong River and Trang Tien Bridge. It features modern rooms equipped with a personal computer and offers free Wi-Fi access throughout the property.

Guest Ratings For This Property

8.7

Based on 1637 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

9.1

Facilities

8.7

Guest Reviews

David

solo traveller

9.0

Superb

My stay at this hotel was truly enjoyable, thanks to the outstanding staff!

I must begin by highlighting the exceptional staff at this hotel. Their willingness to assist and their fluency in English made a significant difference in ensuring a pleasant stay. Their impeccable service truly stood out. My room was a haven of cleanliness, and I particularly enjoyed the luxurious bath that was available. It added a touch of indulgence to my stay, and I appreciated this feature immensely. The breakfast buffet was a delightful culinary experience. It offered a diverse selection, catering to both Vietnamese and Western tastes. What made it even more enjoyable was the lady who oversaw the buffet. She was accommodating, always going the extra mile to ensure that guests had a memorable dining experience. The bed was a highlight of my room. It was incredibly comfortable, and the plush bedding provided a cosy atmosphere for a restful night's sleep. Moreover, the room's cleanliness was consistent throughout my stay, which is a crucial factor in any accommodation. The hotel's location was another advantage, with numerous restaurants just down the street, making dining options convenient and varied.

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I want to start by acknowledging the hotel's commendable commitment to cleanliness, which was highly appreciated. However, one aspect that left room for improvement was the lingering chemical or hospital-like smell in the room. While the cleanliness was evident, it would enhance the overall experience if this odour issue could be addressed to provide a more pleasant ambience. Additionally, it would have been convenient to have a minibar in the room, stocked with a selection of soft drinks. This would have provided guests with more beverage options and added to the convenience of their stay. Despite these minor points, the hotel's positive aspects such as the excellent staff, comfortable accommodations, and a diverse breakfast buffet remain noteworthy. The location, with its proximity to restaurants, also adds to the overall appeal of the hotel. I would still recommend this establishment to fellow travellers, with the hope that the mentioned issues could be addressed for an even more enjoyable stay in the future.

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Published on 05 Jan 2024

Justin

young couple

10.0

Exceptional

Amazing stay

All the staff were extremely friendly and helpful

Breakfast food was simple and greasy

Published on 04 Jan 2024

Phi

young couple

10.0

Exceptional

Awesome

Good price, friendly staff, best service

Published on 04 Jan 2024

Steve

family with young children

10.0

Exceptional

Staff great welcome, breakfast was great

Published on 03 Jan 2024

Kevin

family with young children

10.0

Exceptional

Beautiful boutique hotel in nice quiet st in the heart of the city

Wonderful staff. They couldn't do enough for you. So friendly and helpful. Nice clean rooms with excellent facilities . Great breakfast

Notthing

Published on 01 Jan 2024

Erica

young couple

10.0

Exceptional

The staff was really friendly and helpful

Published on 01 Jan 2024

Helen

family with young children

8.0

Very good

Good value

Very friendly staffs

The room has been renovated, but the bathroom hasn't. Hopefully, they'll get it done in the near future.

Published on 30 Dec 2023

Hana

family with young children

10.0

Exceptional

Amazing service. One of the best. The staff was so nice. They did our laundry, organised a bus to the next location, and printed our tickets. The room was clean and spacious. Very good breakfast. Highly recommended. Thank you for great customer service. 10 out of 10. Wish you all the best.

Published on 29 Dec 2023