Hotel Cassendra, Kandy, Sri-Lanka | Photos, Reviews & Deals @Holidify

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Location & Nearby Places

Kandy City Center (0.9 Km from city center)

38/A, Rajapihilla Mawatha,

15 Nearby Attractions

Kandy Lake

0.5 km

Wales Park

0.6 km

Kandyan Art Association

0.6 km

Kandy Garrison Cemetery

0.7 km

Galadeniya Vihara

0.8 km

Temple of the Sacred Tooth Relic

0.8 km

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All Facilities for Hotel Cassendra

Category	Facilities
Activities	Themed dinner nights.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Designated smoking area, Family rooms, Higher level toilet, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Kid-friendly buffet, Breakfast in the room, Special diet menus (on request), Kid meals, Outdoor furniture, Packed lunches, Room service, Restaurant, Grocery deliveries.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Ironing service, Laundry.
Services & Extras	Key access, Key card access, Lockers.
Food & drink safety	Food can be delivered to guest accommodation.
Common areas	Shared lounge/TV area.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk.
General	Private parking, Parking on site, Free parking, Parking.
Physical distancing	Physical distancing rules followed.
Entertainment and family services	Entertainment staff, Babysitting/child services, Strollers, Baby safety gates.
Transport	Shuttle service, Airport shuttle, Accessible parking, Car hire, Airport shuttle (additional charge), Airport pick up, Airport drop off, Parking garage, Shuttle service (additional charge).
Pool and wellness	Head massage, Foot massage, Massage, Back massage, Full body massage, Couples massage, Hand massage, Neck massage.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.1

Based on 463 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.5

Value For Money

8.3

Facilities

8.3

Reviewers Mention About Hotel Cassendra

Hotel Cassendra is a star hotel located in the peaceful Kandyan hill, close to the city center yet away from the noise. The rooms are spacious, well-equipped, and offer lovely views. Guests appreciat (Read More)ed the courteous and helpful staff, particularly for their assistance during a guest's recovery from an injury. The hotel's peaceful ambiance, great rooms, and exceptional service make it highly recommended.

Guest Reviews

Christiane

young couple

9.0

Superb

Nice and spacious place to stay in Kandy, would recommend!

- nice and helpful staff (We changed our booking from two nights to one night. After some language issues it was no problem at all and we didnt have extra fees) - spacious room and bathroom - good shower - nice view especially in the morning - good breakfast

Published on 03 Jan 2024

Chanaka

family with young children

1.0

Bad

Terrible experience except the nice lady in the reception

The lady in the reception were very nice.

They did not clean the room for three days. Some bulbs are not working in the bathroom. Taps in the bathroom were broken. Ended up as a dissatisfied customer. Hard to get their due to steep incline.

Published on 02 Jan 2024

Shermith

family with young children

10.0

Exceptional

We had a great time with stunning view

friendly and very supportive staff

Published on 30 Dec 2023

Alexander

young couple

3.0

Poor

Awful

Didnt order food. Mosquito in room Room up many steep stairs. Room had bad aroma Shower cold then scalding hot 2* at best. Probably wont trust site again

Published on 30 Dec 2023

Alison

young couple

9.0

Superb

Excellent

Extremely helpful staff

Published on 30 Dec 2023

Mihaits

young couple

7.0

Good

Clean room and good size. Good location

Breakfast - nothing to choose, food not tasty Lobby and reception room old and unwelcoming

Published on 30 Dec 2023

Jaco

with friends

1.0

Bad

Very disappointed

They staff working there are very friendly

We made a payment at the property after we left they wanted to charge me again

Published on 28 Dec 2023

Wilbert

young couple

1.0

Bad

Terrible stay

No internet and breakfast is bad

Published on 28 Dec 2023

Saira

with friends

10.0

Exceptional

Favourite hotel of our trip

Room was big, bed was massive, shower was amazing. Good, central location. Breakfast was probably one of the better we have had in Sri Lanka. Staff were attentive but not excessively so. Also they quickly sorted laundry for us (within 24 hours) There were no negatives to our stay

Published on 27 Dec 2023