Homewood Suites by Hilton Dover, Portsmouth

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Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Room Amenities	Heated pool, Air conditioning, Heating.
Food & Drink	Special diet menus (on request), Vending machine (snacks), Outdoor furniture, BBQ facilities, Vending machine (drinks), Grocery deliveries.
Safety & security	Smoke alarms, Fire extinguishers.
Services	Internet services.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key card access.
Common areas	Picnic area.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	Express check-in/check-out, 24-hour front desk.
General	Pets allowed, Parking on site, Free parking, Parking.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Transport	Shuttle service, Accessible parking, Shuttle service (free), Shuttle service (additional charge).
Pool and wellness	Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.
Shops	Minimarket on site.

Guest Ratings For This Property

8.8

Based on 160 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

8.5

Facilities

8.8

Reviewers Mention About Homewood Suites by Hilton Dover

Overall, the reviews for Homewood Suites by Hilton Dover are generally positive. Guests note that the rooms are nice and spacious, although some encountered issues like sticky floors and unpleasant e (Read More)levator smells. The staff is friendly and helpful, with special mentions for their service. Breakfast is decent with a variety of options, although some guests had complaints about the quality of the eggs and the repetitive menu. The location is convenient and close to shopping and restaurants. Despite a few minor hiccups, most reviewers enjoyed their stay and would consider staying again.

Guest Reviews

Patricia

young couple

9.0

Superb

clean the staff is so friendly

Published on 12 Dec 2023

Madame

family with young children

10.0

Exceptional

Exellent !

Reception was good, staff was good, location is good, can't agree more this was the perfect hotel for our family vacation ! Kids loved the breakfast and pool, within the same location there's mexican restaurant that you can go on a foot to have dinner with friends and family. I super recommend !

Elevator is quite old, so it was slow but I still liked it.

Published on 28 Nov 2023

Ana

young couple

7.0

Good

Good room, reasonable fares.

Good room, very clean.

That they still use styrofoam plates for breakfast. Even paper plates would be better than that.

Published on 27 Nov 2023

Adrea

family with young children

10.0

Exceptional

Perfect hotel slumber party for a birthday!

The staff was excellent! Went above and beyond in treating my son (it was his birthday) extra special!

Published on 11 Nov 2023

Carla

solo traveller

10.0

Exceptional

I had a comfortable "home away from home" stay in the hands of great caregivers.

The staff was and is SUPERB!!!! Notably the efforts of Jolene Wood and her colleagues to get me a room on standby. They did but I didn't see the message until after I booked with someone else. Also, Carlon at the front desk was amazing. I look at people in the hospitality industry as caregivers and I was very well taken care of. I appreciate all of their work and the extra miles they were willing to go for my comfort and care. I am grateful.

The only thing I can see that could have been improved was a the back door key entry. I had to go around to the front every time. It wasn't a big deal, just got to walk my dogs a little bit more. And, I didn't ask for help with that. It may have been something that could have been remedied. I will never know.

Published on 19 Oct 2023

Cindi

family with young children

10.0

Exceptional

Beautiful, spacious, clean, comfortable room

Nothing

Published on 14 Oct 2023

Eyal

review category business travellers

9.0

Superb

Not cheap, but a very nice large room that is practically a suite. Reasonably well stocked kitchen allowed me to purchase food at the nearby "Market Basket" thus did not need any other food services. Included breakfast was good. Was great for a longish stay (almost 2 weeks), work-related at UNH-Durham. In-hotel coin operated laundry room was also quite useful. Nice quiet area despite being near the expressway. There was limited free wifi with an option to purchase high-speed wifi, which I did not use. But the free wifi turned out to suffice, e.g. for a business meeting on zoom with video in which I participated from the hotel room.

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Only one issue was annoying: a package ordered by my wife that arrived just before I did was returned to sender despite my explicit request that they keep it a few days for me. But most guests would presumably be unaffected by such errors... For some reason the kitchen had almost anything but utensils, and plastic ones were provided. One might wonder why, as they had basically everything else (solved easily by purchasing cheap utensils nearby for under $10, but still).

Published on 14 Oct 2023

Patty

with friends

10.0

Exceptional

Great stay

Clean and close to town and roads

Nothing negative

Published on 24 Sep 2023

Linda

young couple

10.0

Exceptional

Spacious, clean and comfortable.

Spacious, clean and comfortable. Great breakfast, pleasant people at the front desk, comfortable bed (mattress not too hard), plenty of space in the room, loved the ceiling fan above the bed, proximity to Margaritas. (There can be noise after the restaurant/bar closes on weekends. Request a room in the back of the hotel.)

Published on 11 Sep 2023