Hom Santorini

My wife and I had a lovely short stay at Hom. The hotel is lovely, views are breathtaking with ocean, caldera and sunset views (in late October 2023) with great facilities and exceptional service (porter, restaurant, housekeeping). It was pretty much brand new, we cannot fault it and would highly recommend (aside from the description of our particular room which was not accurate). Upon arrival you enter to a breathtaking view and are provided with a welcome drink and given a tour of the hotel with reception providing tips for restaurants. The porter is really kind and helpful. The hotel is relatively small with 13 rooms so is relatively peaceful. It is on the edge with no other hotels below. It is 5 minute walk from the start of the boulevard so away from the hustle bustle which is lovely. There is even a market at the entrance for any essentials. Rooms are spacious, well equipped and had every amenity including nice touches like chocolates, popcorn and a welcome fruit basket. Not sure about ironing facilities as we had our own travel options. Our room was a Standard Suite with Outdoor Hot Tub and Sea View which was nice but was not clearly described as it was based in a hallway, partial sea views at best with one having to leave the room to use the hot tub so was akin to the public pool. Breakfast is delightful with an a la carte menu, we tried most things all which were delicious. The bar staff are friendly and provide exceptional attentive service. The second we were sitting on the loungers they would bring water. Breakfast in the room is available at no extra cost and is particularly nice with the views. There are lunch and dinner options and the food is to an extremely high standard albeit rather expensive (even for Santorini). The restaurant manager was a great guy and even offered to tweak the dishes and source halal meat for us which is really above and beyond. We had the Baklawa one evening which amazing and one of the best we have ever had.

I had the pleasure of staying at Hom Santorini, and I must say it was an absolutely delightful experience from start to finish. The hoetl itself is beautifully appointed with stylish, decor that creates a soothing and relaxing ambiance. But what really made my stay special was the incredible staff. From the moment I walked in the mydoor, the staff greeted me with warm smiles and genuine hospitality. The front desk attendant who checked me in was so friendly and helpful, providing maps and recommendations and answering all my questions about the hotel and surrounding area. Throughout my stay, every single staff member I encountered was happy to assist me with anything I needed. The concierge bent over backwards to get me reservations at a very popular local restaurant. The housekeeping staff did an immaculate job cleaning my room and even left sweet goodnight chocolates on my pillow. And the room service was lightning fast and incredibly courteous. I was just so impressed by the effort and care put in by each and every staff member. They truly went above and beyond to anticipate my needs and make sure I had the best possible experience. Their professionalism and attention to detail was unparalleled. But even more so, their kindness and desire to be helpful made me feel so welcomed and valued as a guest. I cannot recommend Hom Santorini highly enough, especially for anyone looking for stellar customer service. The exceptional staff made my stay absolutely exquisite from start to finish. I will definitely be returning to this hotel and I highly recommend it.

We booked standard suite with a hot tub and sea view. Probably they have a couple of these as we, unfortunately, got a room without much of any view, far from what you expect to see from the photos in the suite description. Our windows were facing a passage, with people walking by. We had to keep shades shut all the time for privacy. You need to go out of this room and up little stairs to the common pool area to see the sea. The experience could have been much better if that particular room was not sold as a sea view one. There were glass windows between the bedroom and the bathroom with no shades. It would have been nice to have a choice to make the bathroom private sometimes. Rail for hanging wet towels, swim suits etc was only inside the shower, none in the bathroom itself. I saw other guests using tables, suitcase stands for drying their clothes. A few hooks or some rail for drying would be a great addition. Also we had problems with hot water. You have to let the water run for good 10 mins to get warmer temperature, which isnt very sustainable. Hopefully the hotel can fix this.