Holiday Inn St. Augustine - Historic, an IHG Hotel, St. Augustine

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All Facilities for Holiday Inn St. Augustine - Historic, an IHG Hotel

Category	Facilities
Activities	Happy hour, Golf course (within 3 km).
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Access to health care professionals.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Vending machine (snacks), Outdoor furniture, Vending machine (drinks).
Safety & security	Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Key card access.
Common areas	Sun terrace, Shared lounge/TV area.
Reception services	Express check-in/check-out, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Pool and wellness	Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Fence around pool, Fitness.
Transport	Accessible parking, Electric vehicle charging station.

Guest Ratings For This Property

7.6

Based on 1535 Reviews

100% verified reviews

Comfort

8.2

Cleanliness

8.2

Value For Money

7.4

Facilities

7.9

Reviewers Mention About Holiday Inn St. Augustine - Historic, an IHG Hotel

This Holiday Inn in St. Augustine is highly praised for its perfect location close to the old city. Guests enjoyed being able to easily explore the area. The rooms are clean and updated, and the bath (Read More)room is in excellent condition. However, some guests were disappointed with the breakfast as the pastries were already gone by 9am and were not being refilled. The front desk clerk and bartender received positive mentions for their friendly and accommodating service.

Guest Reviews

Long

young couple

8.0

Very good

There for a wedding at xmas time so expensive but could easily walk to the shops and main areas from the hotel

Staff couldnt be nicer or more helpful

Published on 04 Jan 2024

Barbara

young couple

5.0

Passable

It was ok. Customer service exceptional

Location

Too many dogs, halls are dirty

Published on 02 Jan 2024

Juan

family with young children

10.0

Exceptional

Breakfast is not included on the price, so amount paid was to high for not have breakfast

Published on 02 Jan 2024

Sagit

family with young children

7.0

Good

Not value for money

Very old facility, our room door lock was broken and our keys would not open the door, despite numerous tries by the facility guy.., small room, hotels surroundings are pretty dirty, old and not maintained.

Published on 31 Dec 2023

Elizabeth

family with young children

3.0

Poor

Would stay elsewhere in St Augustine.

Were IHG members and generally enjoy staying at IHG properties. We liked that we could walk to historic st Augustine. We also liked the fresh water offered in the lobby though it runs out early & not refilled often enough so we missed the water the last two nights.

The property was being renovated & the front desk staff placed us on the floor being renovated. There was dust & drywall in our room daily. Room was not cleaned 2 days of our stay. It was not very restful and we were very disappointed.

Published on 31 Dec 2023

Lidiana

family with young children

9.0

Superb

Renovated, great location

You have to pay for parking

Published on 30 Dec 2023

Denise

young couple

8.0

Very good

Nice

Close to downtown

Bed was very hard

Published on 29 Dec 2023

Marko

family with young children

10.0

Exceptional

Great modern hotel

New updated room. Very convenient location, very comfortable beds.

Published on 29 Dec 2023

Jamie

family with young children

4.0

Disappointing

Close to attractions but subpar hotel and stay.

Location is the only reason to stay here and the fact that its dog friendly.

The door to our room was close to inoperable. We had to slam our whole body against it to open it. I booked through booking.com which evidently doesnt translate the bringing a dog component. Upon check in, the final question was are you traveling with an animal and I replied yes, to which she states well that changes everything. Breakfast was subpar, beds were hard but bathrooms seemed clean.

Published on 29 Dec 2023

Ayu

with friends

10.0

Exceptional

It was a nice and relaxing stay.

The hotel is very clean and comfortable. The management worked so hard to provide a good service during our Christmas stay despite being short staffed.

Nothing.

Published on 29 Dec 2023