Holiday Inn Sacramento Downtown-Arena, an IHG Hotel, Sacramento

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All Facilities for Holiday Inn Sacramento Downtown-Arena, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Golf course (within 3 km).
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Outdoor furniture, Vending machine (drinks).
Safety & security	Security alarm, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Sun terrace, Shared lounge/TV area.
Reception services	ATM/cash machine on site, Express check-in/check-out, Private check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Pool and wellness	Swimming pool, Outdoor pool, Swimming Pool, Outdoor pool (seasonal).
Transport	Accessible parking, Car hire, Electric vehicle charging station, Parking garage.
Shops	Minimarket on site.

Guest Ratings For This Property

7.9

Based on 952 Reviews

100% verified reviews

Comfort

8.4

Cleanliness

8.4

Value For Money

7.5

Facilities

7.9

Reviewers Mention About Holiday Inn Sacramento Downtown-Arena, an IHG Hotel

The Holiday Inn Sacramento Downtown-Arena receives praise for its convenient location near attractions and amenities. Guests appreciate the presence of private security and the efforts to address cha (Read More)llenges in the surrounding area. Exceptional customer service is highlighted, with specific mentions of employees like Barry, Nadine, Jessica, Jennifer, and Sunita. The clean rooms, comfortable beds, complimentary coffee, and quality amenities like Dove products are also appreciated. The on-site restaurant and breakfast buffet receive positive feedback. Overall, the hotel is recommended for its excellent service, cleanliness, and convenient dining options.

Guest Reviews

Ilene

young couple

8.0

Very good

We traveled with a small dog. The staff went out of its way to make the stay comfortable and easy for the dog and us

Published on 30 Dec 2023

Michelle

young couple

10.0

Exceptional

Highly recommend

Staff brilliant- helpful and friendly! Location fabulous- close to everything. Rooms are spacious with great amenities! Keep returning to this hotel for its service!

None

Published on 25 Dec 2023

Kelly

review category business travellers

9.0

Superb

bed was horrible but the rest was great

breakfast was great...great service, hotel staff great. parking garage attendant was very rude and almost didnt let us park to make sure room for game holders to park. This will stop of from staying here again. If we stay at hotel we should have zero issues parking in garage.

parking attendant attitude towards us.

Published on 21 Dec 2023

Steve

young couple

6.0

Pleasant

Good place to stay after a kings game

Very friendly bartenders and servers at hotel bar. Staff was helpful. Comfy pillows and bed. Good coffee in the room. Big refrigerator in the room. Incredible location.

The same door that was out of order over a month ago was still out of order, making it a longer walk, in the rain, to enter the hotel. Of the 3 entrance doors, only one worked. Carpet was torn and patched and coming up from the floor. Poor water pressure in shower

Published on 20 Dec 2023

Michelle

young couple

9.0

Superb

Great hotel, loaction and staff!

Location, room, bed, staff at front counter (Linda and Jada) were sensational at check in

No pastries for breakfast.

Published on 19 Dec 2023

Hoi

young couple

8.0

Very good

Location. Free coffee in lobby.

Some toiletries were not provided.

Published on 16 Dec 2023

Yassenia

review category business travellers

8.0

Very good

Close to Arena

Carpets have a bad odor

Published on 15 Dec 2023

Deanna

young couple

6.0

Pleasant

Close to golden 1

I liked how close it was to golden 1.

Room was small, no fridge, no microwave. Housekeeper barged in at 9 am without warning. I was told there was breakfast, but there wasnt. Bed was a full-size, not a queen, my husband barely fit.

Published on 14 Dec 2023

David

young couple

10.0

Exceptional

Another great stay at our favorite hotel in Sac

The assistant manager GiGi was so extremely helpful. I forgot my card and she worked with me and my trip wasn't ruined. The whole staff, almost, was so great and helpful. Also the lady working the breakfast remembering us from last year was awesome. Feels like home.

Nothing, it was perfect

Published on 06 Dec 2023