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Hotel

Holiday Inn Gloucester - Cheltenham, an IHG Hotel

Cheltenham city centre (0 kms from )

Ranked 49 out of 50 luxury hotels in cotswolds

8.3
(704 reviews)

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Top Facilities

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All Facilities for Holiday Inn Gloucester - Cheltenham, an IHG Hotel

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Designated smoking area, Family rooms, Higher level toilet, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Visual aids: Tactile signs.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility Toilet with grab rails, Emergency cord in bathroom.
Room Amenities Shallow end, Air conditioning, Safety deposit box, Heating.
Food & Drink Breakfast in the room, Outdoor furniture, Room service, Restaurant, Bar.
Safety & security Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Laundry.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Shared lounge/TV area.
Reception services Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Pool and wellness Swimming pool, Solarium, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.
Transport Accessible parking, Electric vehicle charging station.
Outdoor & View Terrace.

Guest Ratings For This Property

8.3
Based on 704 Reviews
100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

8.3

Facilities

8.7

Reviewers Mention About Holiday Inn Gloucester - Cheltenham, an IHG Hotel

Guests praised the grand exterior and well-maintained interior of the Holiday Inn Gloucester - Cheltenham. They enjoyed an early check-in and friendly service, especially from Laura. The rooms were s (Read More)pacious and comfortable, with a good-sized bathroom. The hotel's location was within walking distance to amenities. The bar and restaurant offered delicious food and the overall experience was fantastic, making it a great choice for future stays.

Guest Reviews

Jayne
family with young children
8.0
Very good
I would stay here again. I live in Cornwall and its a great stopover for visiting family.
The staff were amazing. I needed help with my dogs crate and they helped with it straight away. Nothing was too much trouble for them. Polite, friendly and smiled all the time.
The buffet breakfast was fine but the sausages tasted perfumey. Even my dogs turned their noses up which is not like them at all.

Published on 04 Jan 2024

Kelly
family with young children
9.0
Superb
Excellent staff and good facilities
The staff were friendly and very pleasant, they helped with every question we had and even gave us maps to help with or trip. They clearly knew about the local area as they gave us some excellent advice on local attractions.
We enjoyed our stay the only issue we had was when I took a bath using the soap bottles that are attached to the wall made it difficult to use.

Published on 04 Jan 2024

Eddison
group
9.0
Superb
Good - comfortable
All the above were satisfactory

Published on 04 Jan 2024

Rachael
family with young children
10.0
Exceptional
Excellent value for money, family friendly
All the staff from arrival to departure were so warm and welcoming, including the restaurant staff at dinner and breakfast
It was all great

Published on 02 Jan 2024

Anonymous
young couple
8.0
Very good
Good value for money in a convenient location including friendly staff and just a couple of irritations.
Was in a very good location. Good parking and not expensive. Clean and comfortable room. The pool was a nice touch. The outside of the hotel is attractive.
The heating did not work, had to use the plug-in heater. At check-in in the staff were a bit unsure of what they were doing.

Published on 01 Jan 2024

Alenka
young couple
10.0
Exceptional
We will come back
Fantastic breakfast, clean spa area, very friendly staff

Published on 31 Dec 2023

Keith
young couple
10.0
Exceptional
Excellent location and very clean
The room was spotless, very impressed. Adaquate size but everything was so clean, very impressed.
The price of breakfast thought that was a bit steep.

Published on 28 Dec 2023

Saidiwakar
family with young children
8.0
Very good
good value for money
Everything was nice

Published on 28 Dec 2023

David
young couple
7.0
Good
Comfortable stay with good food but there should not be a charge for resident parking
5 charge for parking on-site.

Published on 26 Dec 2023

Andrew
young couple
9.0
Superb
Superb
Everything was fantastic

Published on 25 Dec 2023

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