Holiday Inn Express London Luton Airport, an IHG Hotel, Luton

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All Facilities for Holiday Inn Express London Luton Airport, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Higher level toilet, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Snack bar, Vending machine (snacks), Kid meals, Vending machine (drinks), Restaurant, Bar.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping.
Services & Extras	Key card access.
Common areas	Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed.
Transport	Accessible parking.

Guest Ratings For This Property

8.3

Based on 13151 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.7

Value For Money

8.3

Facilities

8.4

Reviewers Mention About Holiday Inn Express London Luton Airport, an IHG Hotel

Guests praised the Holiday Inn Express London Luton Airport for its cleanliness, friendly staff, and convenience to the airport. Some mentioned minor maintenance issues like a broken window frame and (Read More) a slow food service. However, the hotel's proximity to the airport, comfortable rooms, and early breakfast availability were highlights. Overall, it was deemed a decent option for an overnight stay before a flight, with the breakfast variety and maintenance being areas for improvement.

Guest Reviews

Anica

young couple

10.0

Exceptional

Close to the airport, clean

Published on 04 Jan 2024

Jason

solo traveller

4.0

Disappointing

Disappointing.

Very close to the airport. Clean rooms and helpful staff.

Food was very expensive and low quality. The soundproofing on the rooms nearest the airport needs improvement. I couldnt sleep with the noise of the planes and the noise from people in the next rooms children running up and down the corridor shouting until at least 11:00pm. Just not a great experience.

Published on 04 Jan 2024

Jain

family with young children

8.0

Very good

It's very close to the airport, may be this hotel closer than any other hotel. For a family of 4, rooms are a bit conjested but ok just a night stay.

The room can have a bit more space..that anyway not possible practically.. It's alright its goof place if you want closer to airport and cheap.

Published on 04 Jan 2024

Malcolm

young couple

9.0

Superb

Perfect

Everything was good, just consistent high standards across all areas. This hotel is really busy, being the prime hotel serving Luton airport, most people are staying just because of the access to the airport. Despite the busy hotel, the standards are kept absolutely high, and the price is good value. The staff are truly exceptional, to keep such high standards in a very demanding hotel, with continuous arrivals and departures. They were consistently polite and professional, but also friendly. Well done!

Nothing, it is a really good hotel.

Published on 04 Jan 2024

Alison

solo traveller

7.0

Good

Convenient and comfortable

Convenient for airport. Spotlessly clean. Friendly helpful staff. Great breakfast selection

The TV in my room would not switch off. The tissue Nixon the bathroom fell off on my head

Published on 04 Jan 2024

Richard

solo traveller

9.0

Superb

Best sleep I have had in a month. I booked an apartment in Sheffield and the bed was horrible. Had to book a stay here before going to Malta and I had the best sleep in a month.

Bathroom was a little too efficient...meaning it was a little too small.

Published on 04 Jan 2024

David

solo traveller

7.0

Good

convenience

Heating noisy

Published on 04 Jan 2024

Kevin

family with young children

10.0

Exceptional

Ticks all the boxes, would consider for future trips

The staff made it most welcoming. Always friendly and always helpful, they made our trip one to remember.

The sleeper couch was very uncomfortable, but did the job. It's not much to complain about but it's really the only thing I can point out that I would have liked improved.

Published on 04 Jan 2024