Holiday Inn Express Hotels Biddeford, an IHG Hotel, Portland

About Holiday Inn Express Hotels Biddeford, an IHG Hotel

The Holiday Inn Express Hotels Biddeford, an IHG Hotel, in Portland, offers a range of amenities. The hotel also provides air conditioning, daily housekeeping, for guest convenience. The property is known for its clean rooms with comfortable beds and pillows. The breakfast served is great with plenty of choices. The hotel's location is close to notable landmarks in the area.

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All Facilities for Holiday Inn Express Hotels Biddeford, an IHG Hotel

Category	Facilities
Business facilities	Fax/photocopying.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Non-smoking throughout, Designated smoking area.
Safety features	Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Vending machine (drinks), Vending machine (snacks).
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services	24-hour front desk.
Physical distancing	Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available.
General	Parking on site, Free parking, Parking, Private parking, WiFi available in all areas.
Pool and wellness	Swimming Pool, Fitness centre, Swimming pool, Indoor pool, Indoor pool (all year).

Guest Ratings For This Property

7.7

Based on 756 Reviews

100% verified reviews

Comfort

8.4

Cleanliness

8.4

Value For Money

7.7

Facilities

8.0

Guest Reviews

Fred

young couple

9.0

Superb

Pleased with the motel overall. Good service. Helpful staff.

Room was nice and clean. Plenty of room.

Breakfast was a bit slow to get the food out. It was good when it got there.

Published on 03 Jan 2024

Kassee

family with young children

4.0

Disappointing

Good hotel but needs some upgrade and attentive staff.

The beds were comfortable and the location was great.

Wall paper was peeling and there was mold behind it. Front desk was always away from area.

Published on 02 Jan 2024

Anonymous

young couple

7.0

Good

Location

Published on 02 Jan 2024

Jean

group

5.0

Passable

Not as expected

The staff gave toilet paper when asked for tissues. I had to go out and buy my own. The staff gave bath mats when asked for bath towels. When the bath towels were received, they werent very clean. Also, at breakfast, when food ran out, there was no one there to refill. Overall, the staff was either not available or not professional.

Published on 31 Dec 2023

Kevin

young couple

7.0

Good

Easy to get to, clean rooms, as advertised. The breakfast was more than adequate for our needs.

There was a strong, almost overwhelming use of scented products in the rooms. Someone with breathing issues could have a problem staying in the rooms. Leaving before sunrise, the outside lights were all off (canopy and parking lights) leaving little light to navigate across the parking lot.

Published on 21 Dec 2023

Selina

family with young children

9.0

Superb

A clean friendly and comfortable hotel!

Breakfast buffet was fabulous! Crispy bacon, cheese omelettes, cinnamon rolls, to name a few!

Nothing

Published on 11 Dec 2023

Bresnahan

solo traveller

2.0

Very poor

I wont be back!!!

Not much

Staff is very impolite, bordering on ignorant. No light out shades in my room. Price to high. Breakfast was horrible. Bananas were rotten! Staff there was also unpleasant. This place has gone from a great place to stay to a place to stay away!!

Published on 30 Nov 2023

Colleen

young couple

5.0

Passable

Adequate facility.

Convenience to Old Orchard Beach

Room cool, and thermostat couldn't be set over71. Breakfast tables not wiped after guests.

Published on 25 Nov 2023

Warren

young couple

9.0

Superb

Relaxation at the beach

Denson at reception was warm and friendly while maintaining professionalism at the same time...Kadijah in the pantry was pleasant and kept the breakfast supplies well stocked..the staff was very receptive to requests ..

MINOR SUGGESTION less sweet sugar laden cereals...coffee could be a bit stronger

Published on 18 Nov 2023

Bresnahan

solo traveller

2.0

Very poor

Never stay in this hole again!!

The check in person was dressed like he was laying around his house, impolite. Even when I pointed out that he should be more polite he did not. Just a rude staff in general. The room had no black out shades so let the light shine in! No sleeping here!

Same as above, nothing to like in this place!

Published on 08 Nov 2023