Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, an IHG Hotel, Jacksonville

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All Facilities for Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Kid-friendly buffet, Vending machine (snacks), Outdoor furniture, Vending machine (drinks).
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Key card access.
Common areas	Sun terrace, Shared lounge/TV area.
Food & drink safety	Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available.
Pool and wellness	Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fitness.
Transport	Accessible parking.

Guest Ratings For This Property

8.5

Based on 828 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

8.9

Value For Money

8.6

Facilities

8.8

Reviewers Mention About Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, an IHG Hotel

Review 1: The hotel is highly recommended for its cleanliness, comfortable rooms, and variety of fresh and hot breakfast options. The staff is courteous and the price is affordable. Review 2: The h (Read More)otel's location is great, but the noise from the new vinyl plank floors is a downside. The bed and water pressure are good, but the breakfast lacks attention to detail and assistance. Review 3: While not as clean as expected, the hotel is still a decent option for its affordability. The reviewer usually stays at a different hotel but appreciates the professionalism. Overall, the hotel is praised for its cleanliness and friendly staff, but there are some concerns about noise levels and breakfast experience.

Guest Reviews

Janet

family with young children

7.0

Good

7 minute drive to the Beaches

We booked 2 queen bed suite, sofa bed & kitchenette staying for 4 nites and was charged for this room Instead We got 2 queen bed, No sofa or No kitchenette, no bathtub and handicapped room we didn't need or asked for The nite front desk Lady was not very friendly

Published on 03 Jan 2024

Zhichuan

family with young children

8.0

Very good

There were fleas on the sofa. They stung us a lot.

Published on 02 Jan 2024

Deborah

young couple

6.0

Pleasant

It was decent and clean

The woman at the desk was not helpful at all, I don't think she likes her job

Published on 02 Jan 2024

Johan

solo traveller

8.0

Very good

Nice and clean but a little expensive for that location

Nice and clean hotel

Location was not great and it would be nice if they can get rid of paper plates and plastic utensils for the breakfast.

Published on 28 Dec 2023

Gwendolyn

review category business travellers

1.0

Bad

Disgusting and horrible so I left

Absolutely nothing. Didnt even stay. So disgusting that I left

Everything. Filthy dirty broken phone no breakfast oh and filthy dirty.

Published on 21 Dec 2023

Samien

family with young children

9.0

Superb

The room was nice, staff was great, and the price was good. Ill be staying here again.

Going in and out of the property a little different. Only going one direction, and u-turn to the other way.

Published on 12 Dec 2023

Jones

family with young children

9.0

Superb

Breakfast and staff were great. Parking was limited and someone hit our rental.

Parking.

Published on 05 Dec 2023

Edward

young couple

10.0

Exceptional

It was great.

Very clean Staff very nice.

You could hear tv in next room. Also people talking.

Published on 03 Dec 2023

Remmelgas

solo traveller

8.0

Very good

Nice and clean but a little pricey for that location.

Nice and clean.

A little expensive for that location. Disposable plates etc. for breakfast - get some real plates and wash them.

Published on 03 Dec 2023

Agata

young couple

5.0

Passable

The room was spacious and the bed was comfortable

There is some renovation in the hotel, and we got a room in a different place across the street, without any earlier notice. The room had a strange smell and the fridge was very loud (sounded like a drill, or a washing machine full of stones).

Published on 26 Nov 2023