Holiday Inn Express Hotel & Suites Jackson - Flowood, an IHG Hotel, Jackson

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All Facilities for Holiday Inn Express Hotel & Suites Jackson - Flowood, an IHG Hotel

Category	Facilities
Business facilities	Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box.
Food & Drink	Vending machine (snacks), Outdoor furniture, Vending machine (drinks).
Safety & security	Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Food can be delivered to guest accommodation, Physical distancing in dining areas, Breakfast takeaway containers.
Reception services	Express check-in/check-out, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness	Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Outdoor pool (seasonal).
Transport	Accessible parking.

Guest Ratings For This Property

8.1

Based on 248 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.5

Value For Money

8.1

Facilities

8.2

Reviewers Mention About Holiday Inn Express Hotel & Suites Jackson - Flowood, an IHG Hotel

This Holiday Inn Express Hotel & Suites in Jackson - Flowood received positive reviews from guests. They praised the great customer service upon arrival and the cleanliness of the rooms, including co (Read More)mfortable beds and fresh smell. The location was convenient with many nearby dining options and ample parking. One guest mentioned an excellent breakfast but suggested improvement in caulking around toilets. Overall, the experience was near perfect and they would stay again.

Guest Reviews

Patti

family with young children

10.0

Exceptional

Very helpful staff! After I left, I got a phone call from the front desk. I had left my I-Pad in the lobby. So thankful!

Published on 11 Dec 2023

Liz

family with young children

10.0

Exceptional

Amazing!

It was easy, convenient, clean, free breakfast and the staff was very friendly and helpful!

Published on 10 Dec 2023

Linda

young couple

10.0

Exceptional

Nice quiet, restful night!

Quiet hours; great location; friendly staff.

The window treatments appear to be see through in that they are thin.

Published on 05 Dec 2023

Nona

family with young children

9.0

Superb

Enjoyed my stay here and will book here again when going back the the area.

Location suited my purpose for being in that area. Restaurants and shopping close by was a perk. It was clean and quiet. Breakfast was very good and certainly saves time and money.

Published on 04 Oct 2023

Cindy

family with young children

2.0

Very poor

Had not checked out. Was about 2 hours from checkout. Came back from dropping off family to doctors appointment and the housekeeping staff had took our items from room. I was very upset. Even had a do not disturb hanger on door knob. No explanation from desk.

Published on 02 Oct 2023

Cindy

family with young children

4.0

Disappointing

VERY DISAPPOINTED!

Location

Check out was 12:00 noon. I left around 9:00 to carry family members to drop off to doctor. We had the do not disturb hanging sign on door knob and housekeeping still, even though we were not checked out, cleaned out our items in our room. We didnt have much in it. Cleaned out bathing suits for me and children and items to swim with etc and items in refrigerator. My grandson just happened to notice when we were about to go in room that our clothes and swimming life jacket was in housekeeping barrel! All they did was give us an extra hour for check out. Oh and replace drinks they took out of room.

(Read More)

Published on 23 Aug 2023

Ronald

young couple

9.0

Superb

Wonderful

Clean and conveniently located

All was good

Published on 17 Aug 2023

Jacklyn

family with young children

8.0

Very good

It was a very short distance from my wifes dr and in nice location.

Nice new clean

The door on the adjacent room are to thin, my 3 year old daughter and I were in the hall at 630 pm and could hear a girl screaming in the next room from what I can assume was fornication.

Published on 15 Aug 2023