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Holiday Inn Express Hotel & Suites Ann Arbor West, an IHG Hotel

Downtown ann arbor (0 kms from )

Ranked 19 out of 25 best hotels in ann arbor

8.2
(449 reviews)

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Top Facilities

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All Facilities for Holiday Inn Express Hotel & Suites Ann Arbor West, an IHG Hotel

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Room Amenities Air conditioning, Heating.
Food & Drink Kid-friendly buffet.
Safety & security Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping, Laundry.
Services & Extras Key access, Key card access.
Food & drink safety Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Picnic area, Shared lounge/TV area.
Reception services ATM/cash machine on site, Express check-in/check-out, 24-hour front desk, Invoice provided.
General Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Pool and wellness Hot tub/Jacuzzi, Swimming pool, Salt-water pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.
Transport Accessible parking.
Shops Minimarket on site.

Guest Ratings For This Property

8.2
Based on 449 Reviews
100% verified reviews

Comfort

8.7

Cleanliness

8.6

Value For Money

8.1

Facilities

8.6

Reviewers Mention About Holiday Inn Express Hotel & Suites Ann Arbor West, an IHG Hotel

The hotel offered a refund when the reviewer's power came back on, showing understanding and consideration for others who may need the room. They were grateful and would recommend the hotel for futur (Read More)e power outages. Another reviewer enjoyed their stay, praising the clean rooms and good service. They appreciated the hotel's updated style and enjoyed the breakfast. The reviewer enjoyed staying local for a short getaway from their usual routine.

Guest Reviews

Liska
young couple
9.0
Superb
Superb
Stayed overnight after visiting my son in Dexter, as night driving is difficult for me now. It was a good choice, will probably stay there again.

Published on 27 Dec 2023

Laura
family with young children
10.0
Exceptional
Had a great night celebrating a birthday.
Every staff member we encountered was kind and courteous.
Only complaint was that there was a LOT of chlorine in the pool. Eyes were red.

Published on 17 Dec 2023

Michael
family with young children
8.0
Very good
Very good
Everything was very good
Lack of a smart TV netflix, peacock etc Old school cable is just awful in comparison

Published on 09 Dec 2023

James
young couple
10.0
Exceptional
A pleasant stay at this hotel.
Cleanliness of the room. Front desk staff was very helpful.
Light in room was too dark.

Published on 08 Dec 2023

Margaret
young couple
8.0
Very good
Very good
location
breakfast and price for type of amenities

Published on 08 Nov 2023

Linda
young couple
10.0
Exceptional
Loved it
I loved the breakfast. The staff were also really nice.

Published on 29 Oct 2023

Pat
young couple
9.0
Superb
Nice, Clean, Quiet Hotel in Nice Area
Very nice hotel. Everything was great with one exception noted below.
The TV system needs a revamp. The channel selection was pretty good. It had all the news channels and major networks. My complaint: the channel guide wasn't operational. There was no way to tell what was currently on or coming on later. The desk clerk said it was in the works. I'm hoping it happens in the next year as I will stay again when I am in the area.

Published on 28 Oct 2023

Sandra
young couple
10.0
Exceptional
Great venue! Would stay again.
Location, clean, staff all friendly.
N/A

Published on 23 Oct 2023

Amy
young couple
5.0
Passable
Passable
Lady at desk was very nice Room was nice
The beds was not comfortable at all!!! Even when we got moved to a deluxe room due to people above us stomping all night long

Published on 22 Oct 2023

Anonymous
young couple
10.0
Exceptional
Exceptional
Lots of space, the hotel was very clean and the bed was comfortable.
Nothing

Published on 18 Oct 2023

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