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Holiday Inn Express Fargo - West Acres, an IHG Hotel

Madison-Jefferson (1 kms from Red River Zoo )

Ranked 21 out of 34 best hotels in fargo

8.1
(100 reviews)

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All Facilities for Holiday Inn Express Fargo - West Acres, an IHG Hotel

Category Facilities
Business facilities Fax/photocopying, Business centre.
Services Internet services.
Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests.
Safety features Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Cleaning services Dry cleaning, Daily housekeeping, Laundry.
Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services 24-hour front desk.
Physical distancing Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out.
General Parking on site, Free parking, Parking.
Room Amenities Air conditioning, Safety deposit box.
Pool and wellness Swimming Pool, Fitness centre, Hot tub/Jacuzzi, Swimming pool, Indoor pool, Indoor pool (all year).

Guest Ratings For This Property

8.1
Based on 100 Reviews
100% verified reviews

Comfort

8.5

Cleanliness

8.6

Value For Money

7.9

Facilities

8.3

Reviewers Mention About Holiday Inn Express Fargo - West Acres, an IHG Hotel

The Holiday Inn Express Fargo - West Acres has comfortable beds and spacious rooms. Some guests found the pool too cold and the hot tub too hot, but overall, they enjoyed their stay. The hotel offers (Read More) a good breakfast and 24/7 coffee in the lobby. One guest praised the hotel for its exceptional comfort, lack of noise, and absence of light coming into the room. Another guest appreciated the kind and friendly service, although they were initially directed to the wrong Holiday Inn location. Some reviewers mentioned the lack of microwaves in the rooms, but noted that the rooms were clean and comfortable.

Guest Reviews

Joshua
family with young children
4.0
Disappointing
Overpriced, small, and disappointing.
One morning they had a gluten-free muffin available, but there wasn't any the rest of the time. The shower was nice with good water pressure and the room was clean for the most part. The room included full full-sized toiletries which is nice to not run out every morning with multiple people using the sample size.
The room wasn't ready when we arrived 20 minutes after the scheduled check-in time. The pool was overpowering with the smell of chemicals and unusable because of the intense burning it caused our kid's eyes and lungs. There are no microwaves in the room or the breakfast area (finally found one in the shop). Paid extra for the double queen room, but the beds were the size of doubles, not queens, and the room itself was very small. The mattresses were on the softer side of firm but I would not go as far as to call them plush. Breakfast was standard but the sausage was undercooked. No on-demand/smart TV options and only one movie channel. This is an acceptable stay for $89/night but it is not worth $199/night.
(Read More)

Published on 13 Nov 2023

Heather
family with young children
10.0
Exceptional
It was exactly what we needed for thebrewon we were there
We didn't eat breakfast. Location is great for what we needed there
Nothing

Published on 04 Nov 2023

Amundson
family with young children
10.0
Exceptional
Exceptional
Breakfast was great
Elevator needs paint or at least some pictures or something. Seemed very dingy.

Published on 24 Oct 2023

Reid
young couple
9.0
Superb
Relaxing
Location
Everything good

Published on 16 Oct 2023

Dennis
group
3.0
Poor
Cleanliness is not a high priority
Poor
Hotel needs to be ckeaned

Published on 13 Oct 2023

Polly
young couple
9.0
Superb
Friendly staff, clean room. Would stay here again.
Conveniently located, clean room and breakfast was good.
Shower head was too flimsy.

Published on 13 Sep 2023

Barbara
young couple
8.0
Very good
Great. Would stay again
Loved the breakfast. Bacon would be nice too Cute little pancakes and sugar free syrup was unexpected but appreciated
The toilet was a bit defective

Published on 21 Aug 2023

Nicole
young couple
8.0
Very good
Great and clean location! Will stay again!
Very clean! Updated rooms! Comfy bed!
NA

Published on 31 Jul 2023

Faizi102
family with young children
4.0
Disappointing
Disappointing
Location
No breakfast, we paid for it.

Published on 05 Jul 2023

Courtney
young couple
9.0
Superb
Superb
Breakfast choices were good. Location was good.

Published on 08 May 2023

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