Holiday Inn Express & Suites Columbia Downtown The Vista, an IHG Hotel, Columbia

About Holiday Inn Express & Suites Columbia Downtown The Vista, an IHG Hotel

Located in downtown Columbia, the Holiday Inn Express & Suites Columbia Downtown The Vista offers comfortable accommodation with a range of amenities. The hotel features a fitness center, outdoor pool, business center, and laundry facilities for guests' convenience. Free WiFi and air conditioning are available throughout the property. The hotel also provides on-site parking, including accessible and private parking options. Guests can enjoy a complimentary breakfast and experience the friendly and helpful staff, who are available 24/7. The hotel's proximity to a City government office and a police car parked outside adds to its sense of safety. Hotel Holiday Inn Express & Suites offers a great stay experience.

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All Facilities for Holiday Inn Express & Suites Columbia Downtown The Vista, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Snack bar, Vending machine (snacks), Vending machine (drinks).
Safety & security	Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Garden.
Reception services	Express check-in/check-out, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Contactless check-in/check-out.
General	Private parking, Parking on site, Parking, WiFi available in all areas.
Pool and wellness	Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fence around pool, Outdoor pool (seasonal), Fitness.
Transport	Accessible parking, Parking garage.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

8.8

Based on 566 Reviews

100% verified reviews

Comfort

9.3

Cleanliness

9.2

Value For Money

8.6

Facilities

9.1

Guest Reviews

Dr

family with young children

6.0

Pleasant

Room was clean

Breakfast Room size Bathroom size

Published on 02 Jan 2024

Jean

review category business travellers

10.0

Exceptional

Nice!

Very clean. Great location. The ladies at breakfast were so welcoming - esp Tapp! She turned what would have been a regular breakfast into a warm welcome! She made sure everything was just right with our food and really seemed to take great pride in her work

Published on 08 Dec 2023

Justin

family with young children

10.0

Exceptional

Everything

Nothing

Published on 27 Nov 2023

Mattis

with friends

7.0

Good

The front desk folk were not very warm.. and parking should not be a charge in 30 degree weather. The coffee was cold a

Clean,

Cold, unhearty breakfast. No milk .. coffee was cold and weak

Published on 05 Nov 2023

Katrina

young couple

2.0

Very poor

Bed bugs

Staff was friendly and helpful. Rooms had the appearance of overall being clean. Location was good, with yummy restaurants, etc. in the area.

Our room had bed bugs. I woke up at 1am because I was itchy. I looked under the pillow and found a bed bug. We moved rooms and did a thorough inspection of the mattress and bed frame in the new room, meaning we didn't get to sleep again until around 3am. When we called the front desk around that time to ask for a later check out, we were told they weren't allowed to give us that. So, we had to wake up early to call the desk again in the morning to request a later check out. We were only given one extra hour. The staff was very friendly and apologetic, but they should be given more power by management to deal with extenuating circumstances. The manager wasn't present on the property when we checked out and while I was told that I'd get a call the next day, I have yet to hear from him.

(Read More)

Published on 31 Oct 2023

Quante

family with young children

10.0

Exceptional

We will 100% stay here any time we are in Columbia from now on. Everything was excellent.

The beds and pillows were super comfortable. The breakfast was excellent and catered to my whole group's various food allergies. Staff was very friendly. The room and bathroom were both surprisingly large and very clean.

I really can't think of anything that I didn't like. The only thing that wasn't absolutely perfect was the delay in the elevator doors opening when they arrived at the correct floor, but this was minor and had no effect on our stay whatsoever.

Published on 26 Oct 2023