Victoria Jungfrau Grand Hotel & Spa, Interlaken

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All Facilities for Victoria Jungfrau Grand Hotel & Spa

Category	Facilities
Activities	Water sport facilities on site, Bike tours, Aerobics, Walking tours, Tennis equipment, Cycling, Temporary art galleries, Tennis court, Canoeing, Billiards, Golf course (within 3 km), Fishing, Skiing, Hiking, Ski storage, Ski pass vendor.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Pet basket, Soundproof rooms, Allergy-free room, Pet bowls, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property.
Bathroom	Sauna.
Room Amenities	Heated pool, Air conditioning, Heating, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, BBQ facilities, Restaurant, Grocery deliveries, Kid-friendly buffet, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Lockers, Key card access.
Common areas	Picnic area, Sun terrace, Outdoor fireplace, Games room, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Tour desk, Valet parking, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Private parking, Pets allowed, Parking, Parking on site, WiFi available in all areas.
Entertainment and family services	Kids' outdoor play equipment, Indoor play area, Kids' club, Entertainment staff, Babysitting/child services, Casino.
Pool and wellness	Hammam, Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Steam room, Swimming pool, Solarium, Foot massage, Hair cut, Make up services, Massage, Body wrap, Swimming Pool, Fitness centre, Beauty Services, Couples massage, Pool with view, Fitness classes, Indoor pool (all year), Spa/wellness packages, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Head massage, Salt-water pool, Outdoor pool, Pedicure, Pool bar, Manicure, Personal trainer, Spa and wellness centre, Back massage, Hair colouring, Full body massage, Body scrub, Spa lounge/relaxation area, Waxing services, Indoor pool, Hand massage, Fitness/spa locker rooms, Sun loungers or beach chairs, Yoga classes, Outdoor pool (seasonal), Hair treatments.
Transport	Accessible parking, Car hire, Bicycle rental, Parking garage, Shuttle service (additional charge), Shuttle service, Electric vehicle charging station.
Outdoor & View	Terrace.
Shops	Barber/beauty shop.

Guest Ratings For This Property

9.0

Based on 848 Reviews

100% verified reviews

Comfort

9.4

Cleanliness

9.4

Value For Money

8.0

Facilities

9.3

Reviewers Mention About Victoria Jungfrau Grand Hotel & Spa

The Victoria Jungfrau Grand Hotel & Spa received positive reviews from guests who praised the nice rooms, comfortable beds, and combination of modern design with rich history. The pool and spa facili (Read More)ties were also mentioned as highlights, although some additional spa services required payment. The breakfast was highly recommended for its variety of food and juices. The service and hospitality of the staff were consistently praised, with some mentioning specific employees who went above and beyond to create a great experience. The location of the hotel was also appreciated, with beautiful views of the Jungfrau mountain. Some guests mentioned that the price was expensive, but overall, the hotel provided an exceptional stay.

Guest Reviews

Ian

young couple

10.0

Exceptional

Perfect two day getaway .

Great rooms . Very nice layout. Very up to date hotel in wonderful location.

Published on 22 Dec 2023

Catherine

young couple

10.0

Exceptional

A grand hotel in every sense.

Anyone who complains about this hotel is just a little hard to please!

Nothing. Everything was superb.

Published on 02 Dec 2023

B

family with young children

5.0

Passable

Ok

The location and its history

Service levels and spa/pool being closed for maintenance- total disappointment

Published on 21 Nov 2023

Shabib

young couple

10.0

Exceptional

everything

Published on 17 Nov 2023

Hilde

young couple

1.0

Bad

Wellness and Sapori restaurant

Service at Checkin was below that what you expect from a 4 star hotel. A real disappointment

Published on 22 Oct 2023

Patrice

young couple

10.0

Exceptional

Exceptional hotel, fantastic location and top service !!!

Exceptional hotel, fantastic location, and top/friendly service!! Room was great, and nice attention from the hotel as we celebrated my wife's birthday. Great recommandations as well from Concierge on activities and visits. Definitely worth selecting Grand Hotel Victoria Jungfrau

Published on 16 Oct 2023

Arief

young couple

2.0

Very poor

Expensive

Facility

The room and internet was not working

Published on 15 Oct 2023

Hamad

young couple

9.0

Superb

Enjoyable stay at interlaken

Staff were amazing and very friendly specially Stark and the people in concierge and services. The reception staff only were only ok and not too friendly. We liked the view and the room was so clean and well organized. The best thing is the location and the quality of the hotel with its facilities.

The prices are so high

Published on 01 Oct 2023

Jou-an

family with young children

10.0

Exceptional

Wonderful stay at Interlaken, conveniently located near Interlaken Ost. Great customer service.

The hotel room was fabulous. Customer service from check-in to check-out was great. They provided refreshments upon check-in and a little gift upon check-out. Fabulous spa and pool area. The outdoor spa was rejuvenating and offers a great view of the mountains. Restaurants with outdoor seating is great as well. A park is situated in front of the hotel where one can often see people land from paragliding.

One minor issue was the rug in our room was slippery, this can be dangerous for elderly people.

Published on 09 Sep 2023