Highland Apartments by Mansley, Inverness | Photos, Reviews & Deals @Holidify

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All Facilities for Highland Apartments by Mansley

Category	Facilities
Activities	Golf course (within 3 km).
Services	Internet services, WiFi, Free WiFi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Non-smoking throughout, Allergy-free room, Family rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Invoice provided.
Physical distancing	Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out.
General	Parking on site, Parking, Private parking.
Room Amenities	Heating.
Transport	Parking garage.
Outdoor & View	Terrace.

Guest Ratings For This Property

9.1

Based on 1026 Reviews

100% verified reviews

Comfort

9.5

Cleanliness

9.5

Value For Money

8.9

Facilities

9.3

Reviewers Mention About Highland Apartments by Mansley

Highland Apartments by Mansley offers wonderful views of Inverness Castle and the Ness River, with clean, well-equipped apartments. Guests appreciated the king size bed, fresh milk, and helpful appli (Read More)ance instructions. Some were bothered by noise from a club nearby, but still found the location and amenities to be amazing. Overall, the experience inspired ideas for improving guest stays in other rental properties.

Guest Reviews

Henry

young couple

10.0

Exceptional

Best vacation I have been on in years. Beautiful views, weather was perfect, facility was stocked.

Amazing view, staff was so polite, the kitchen was beautifully stocked, and there even were two bathrooms instead of one? Incredible. Genuinely the best money I have spent in 2023. 10/10 and I am honestly considering a return to a Mansley apartment in the future if this is how high quality they are.

The nice staff provides each fridge with fresh milk and it was so nice!! We just did not realize it was a gift and were worried we had the wrong room. Genuinely was a very nice gift and I am a big fan of it, but I just wished a little heads up about it was provided. It really was just a surprise to find in the fridge, haha, but no worries. I hope it continues.

Published on 03 Jan 2024

Justine

family with young children

7.0

Good

What a shame...

We booked this place for 2 nights in the occasion of celebrating New Year's Eve with family. The place has many amenities and appliances. It's spacious and very clean too. The location is also very strategic as it's right in the center of the city. Overall it's really a great place to stay.

The management and maintainance of the facilities is not reliable at all. Prior to our arrival, we were called that the lift isn't working and an engineer will be there to fix them right away but a little later, we receive a message saying that it turns out it will not be fixed it 5 days. I called and complained that we have a number of heavy luggages that we didn't expect to carry all the way up and we need help to carry them if the lift isn't working. But only a person shows up to help us and seemingly to be the only one in charge of the housekeeping and management of the guests. So we have to carry our luggages upstairs ourselves and downstairs when we check out. I do understand that it was prior to new year's eve and it was hard to find staff to work during the week but at least an early maintainance and emergency prepness for the site should be done early on to prevent this from happening. Because personally I feel like we have to spend money, energy, and time to deal with all the things that shouldn't be our problem in the first place. Also we booked 2 rooms: 1st room problem: The hot water by the kitchen sink didn't work and the shower's temperature was not consistent. My husband called them during night-time to sort this out ourselves with their instructions but in the end we were told to have the engineer or handyman to look at the problem the next day. However, they never arrive. 2nd room problem: no washing liquid for the sink so I called them and asked for it but it never came even after I called back a couple of times. All in all, it's just a shame that such a great place to stay is poorly managed and not well-maintained (facilities). Otherwise it would have been a recommendably perfect place to stay.

(Read More)

Published on 02 Jan 2024

Jane

family with young children

8.0

Very good

None of the pictures on website were of the actual apartment which was disappointing even though apartment was lovely it was not what we expected.

Published on 01 Jan 2024

Tanuj

family with young children

10.0

Exceptional

must consider if u travelling with family

amazing location , value for money good space if u traveling with kids staff was v v helpful

N/A

Published on 27 Dec 2023

Amir

family with young children

8.0

Very good

Decent short stay

Location was amazing

No staff to help

Published on 23 Dec 2023

Anh

young couple

8.0

Very good

Easy access with codes but sometimes the codes didnt work. I had to call in a few times to get reset.

N/A

Published on 20 Dec 2023

William

review category business travellers

10.0

Exceptional

Amazing apartment. Will recommend highly to anyone staying in inverness

Very modern and spacious apartment. Very clean

I felt the parking price was a bit excessive.

Published on 15 Dec 2023

Nandkumar

family with young children

10.0

Exceptional

Fantastic apartment right in the center of Inverness. Lovely location, spacious and we'll equipped apartment, easy access to eateries and market. We stayed here for a very short while and would have loved to stay longer

Nothing

Published on 15 Dec 2023