Hampton Inn & Suites Charlotte Arrowood, Charlotte

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Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Family rooms, Higher level toilet, Visual aids: Braille, Facilities for disabled guests, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Kid-friendly buffet, Outdoor furniture.
Safety & security	Security alarm, Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key access, Key card access.
Common areas	Shared lounge/TV area.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk.
General	Private parking, Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Contactless check-in/check-out.
Pool and wellness	Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Fence around pool, Outdoor pool (seasonal), Fitness.
Transport	Accessible parking.

Guest Ratings For This Property

8.1

Based on 460 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.6

Value For Money

8.1

Facilities

8.4

Reviewers Mention About Hampton Inn & Suites Charlotte Arrowood Rd

One guest praised the energetic and friendly staff, spacious and clean accommodations, and decent breakfast at the Hampton Inn & Suites Charlotte Arrowood. Another guest had some concerns about the t (Read More)rash in the parking lot and a delayed check-in process but was impressed with the clean rooms and friendly check-out experience. A third guest highly recommended the hotel for its cleanliness, delicious breakfast, friendly staff, and safety measures. Overall, the hotel seemed to provide a positive experience for guests.

Guest Reviews

Maryann

solo traveller

10.0

Exceptional

Stay Here!

Very clean room, super comfortable bed, and awesome staff! Highly recommend!

Published on 24 Dec 2023

Ashlee

young couple

9.0

Superb

Great stay for a night in Charlotte!

Great area, decent drive from my concert venue & other attractions I was able to explore the next day.

A few lights in my room were out, but it wasnt something major.

Published on 01 Dec 2023

Tiffany

young couple

10.0

Exceptional

Nice and Quiet

The staff was amazing. The room was nice, and I loved the big tub.

N/A

Published on 28 Nov 2023

Isaiah

family with young children

8.0

Very good

Check in staff and Breakfast staff (Ms. Pat & the gentleman at the front desk). The hotel was prime location to all the stores. Great traffic to and from hotel.

The room did have many maintenence issues. Bathroom sink stopper was broken (we had manually release the water), the handle in the kitchen was also broken and the was a hole of the bathroom door. Maintenence never showed up our entire stay.

Published on 21 Nov 2023

Candis

family with young children

5.0

Passable

Nice staff, but rooms need some TLC.

The beds were cozy and it is conveniently located near decent restaurants!

The first room had a crack in the toilet which caused water to leak on the floor! I was moved to another room, toilet was fine but shower need to have drain cleaned because the water went out very slowly.

Published on 03 Nov 2023

Vandyke

young couple

8.0

Very good

The hotel staff were phenomenal, impeccably courteous and extremely helpful.

The size of the room was excellent, very clean and well apportioned.

The spa tub was less than expected as it could only fit one person and had a minimal number of jets. We didn't have a chance to use the tub, but that was from a visual aspect.

Published on 03 Nov 2023

Shea

family with young children

1.0

Bad

left the property

When I showed up the computer was down and we couldn't check in. Then we waited over an hour where the worker was waiting for someone to answer the phone to help her. We ended up leaving and going to another hotel.

Published on 30 Oct 2023

Yakheme

young couple

1.0

Bad

Very unprofessional BAD BAD BAD

It was horrible if the refund process was as easy I would have asked for my money back and stayed somewhere else

I arrived well after 3pm check in time just to be assigned to a room that was dirty, I had to wait almost a hour to clean my room. I asked for wash clothes, no one never bring to my room it was very unprofessional it did not live up to the Hampton inn name BAD BAD BAD BAD

Published on 30 Oct 2023