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Hotel

Hampton Inn & Suites - Napa, CA

Old Town Napa (2 kms from Napa Art Walk)

Ranked 22 out of 32 best hotels in napa

8.2
(532 reviews)

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Top Facilities

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All Facilities for Hampton Inn & Suites - Napa, CA

Category Facilities
Business facilities Meeting/banquet facilities.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities Heated pool, Air conditioning, Safety deposit box.
Food & Drink Outdoor furniture.
Safety & security Smoke alarms, Fire extinguishers.
Services Internet services, WiFi, Free WiFi.
Cleaning services Laundry.
Common areas Outdoor fireplace.
Food & drink safety Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Pets allowed, Parking on site, Parking, WiFi available in all areas.
Pool and wellness Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Fence around pool, Fitness.
Transport Accessible parking, Electric vehicle charging station.
Outdoor & View Terrace.
Shops Minimarket on site.

Guest Ratings For This Property

8.2
Based on 532 Reviews
100% verified reviews

Comfort

8.7

Cleanliness

8.8

Value For Money

7.8

Facilities

8.6

Reviewers Mention About Hampton Inn & Suites - Napa, CA

The Hampton Inn & Suites in Napa, CA received praise for its exceptional service and friendly staff, particularly at the front desk. Guests appreciated the clean and updated rooms, with amenities suc (Read More)h as satellite TV and mini fridges. However, some reviewers were disappointed that parking was not free, although there were plenty of available spots. The location was convenient with nearby restaurants and bars, but not within walking distance of downtown Napa. Overall, the hotel received positive reviews for its cleanliness and value.

Guest Reviews

50and5
young couple
1.0
Bad
Terrible experience. Never coming back to this place again.
The location was good. It was close to downtown Napa, and to the Meritage Hotel, where we celebrated New Year's Eve. The lady who was bringing breakfast items out was nice. The breakfast itself was nothing to brag about. Everything was of the cheapest quality.
Our room was terrible. The window did not open, the AC was loud, green blinking light right above my bed kept me awake all night. The air in the room was stale regurgitated dirty air. The air in the hallway with dirty carpets dirt and dust was a better quality. The carpets were dirty. Loud construction work was going on early in the morning. The ceiling panels in the hallway were open and dust and dirt were falling on our heads. The place looked like a bomb had exploded in it. We tried to spend as much time outside as we could. I asked to be changed to a different room, and I was told rather condescendingly "Those rooms cost more!" Even though last year I booked the same type of room for the same days, and paid about the same...They just did not want to make our stay more comfortable. The breakfast was, meh,
(Read More)

Published on 03 Jan 2024

Sylvia
family with young children
10.0
Exceptional
Its a choice of the economic hotel.
The room is big and clean. The bed is comfortable and the location is convenient. Looks like its newly renovated.
Nothing

Published on 31 Dec 2023

Marla
young couple
6.0
Pleasant
Pleasant
The bed was comfortable, at night it was quiet. Location was very good for our needs this trip.
Construction was going on at 8am on a Saturday. Breakfast was eh, egg white frittata; with bell peppers was the only fairly healthy option, but had bell peppers which dont digest well. Plain hard boiled eggs would have been a better option for some. But the most irritating is there was a $15 parking fee, this was not mentioned in the Booking.com info. The hotel was very pricey for what it was but we understood its Napa, but saw no reason to tack on a parking fee as there were so many spaces and many businesses in the same huge lot that Im sure there is no shortage of parking.

Published on 17 Dec 2023

Linda
young couple
9.0
Superb
Close to downtown and shopping centers within walking distance.
Accessibility. Cleanliness. Staff helpful.
Kitchen could have been better. Fridge was smaller than most suites at other hotels that dont charge for a fridge and microwave. I paid more for this suite. We stayed at Best Westerns along the trip, and all of them had a fridge and microwave included. Some even had a range and sink for no extra charge.

Published on 15 Dec 2023

Saundra
with friends
10.0
Exceptional
Exceptional
Location

Published on 26 Nov 2023

Thomas
young couple
8.0
Very good
The negatives were minor in comparision to the hotel location and room comforts.
Location was perfect for our traveling to other nearby locations. Breakfast was ok, met our needs.
Carpet and bathroom needs updating. Seal around shower was door was hanging off. Shelves for soap and other items coming loose.

Published on 19 Nov 2023

Jesse
young couple
3.0
Poor
We have stay at a lot of Hampton Inns, not sure if we will continue.
Location
Breakfast, TV was not working properly, ran out of supplies. Room above us was very noisy. Charged for parking.

Published on 08 Nov 2023

Christine
family with young children
8.0
Very good
Very good
Friendly staff
Would be nice to have microwave in room and some nicer glasses for wine or drinking water

Published on 07 Nov 2023

Kelly
family with young children
7.0
Good
Great location, yummy breakfast, enjoyable pool
Buffet breakfast, pool, location, parking
Room's air conditioner was broken and we needed to be moved to another room

Published on 02 Nov 2023

Anonymous
with friends
8.0
Very good
Excellent. Liked the location.
It was a manageable size - the rooms were well done.

Published on 25 Oct 2023

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