Hampton by Hilton Newcastle, Durham | Photos, Reviews & Deals @Holidify

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Category	Facilities
Business facilities	Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Special diet menus (on request), Snack bar, Vending machine (snacks), Kid meals, Vending machine (drinks), Restaurant, Bar.
Safety & security	24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Common areas	Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	WiFi available in all areas.
Pool and wellness	Fitness centre, Fitness.

Guest Ratings For This Property

8.2

Based on 5430 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.7

Value For Money

8.4

Facilities

8.4

Reviewers Mention About Hampton by Hilton Newcastle

The Hampton by Hilton Newcastle has clean and well-decorated rooms, although some facilities are undergoing renovation. The staff are pleasant and helpful. Some guests found the lack of draft product (Read More)s in the bar and the music to be frustrating. However, the breakfast was good but felt disjointed. The hotel's location is fantastic, though the entrance can be hard to find. Overall, a great stay for the price, with recommendations to improve certain aspects for a 5-star rating.

Guest Reviews

Michael

young couple

6.0

Pleasant

Breakfast was very good plenty of choices and city centre location.

Published on 04 Jan 2024

Louise

young couple

9.0

Superb

A wonderful stay. Would recommend.

The staff were all very friendly and always acknowledged us and greeted us. The room was clean, comfortable and well equipped. Shower was fantastic and all the toiletries were lovely and as I'd forgotten mine, very useful. The breakfast was really good, alot fo choice and to a good standard. The location is ideal and near all key areas of Newcastle.

Only minor issue was that our toilet door didn't lock but it was a non issue for us.

Published on 04 Jan 2024

Martin

young couple

8.0

Very good

Perfect central location

Location was excellent across from rail station 5 minutes walk to centre of town

Signage on outside of the hotel

Published on 03 Jan 2024

Lisa

group

10.0

Exceptional

Really enjoyed it

Everything was so near

Northink

Published on 03 Jan 2024

Anonymous

young couple

10.0

Exceptional

Mint thanks mark and Liam

Liam and mark the staff who were on nights when we were there were absolutely amazing and brilliant. The morning staff were a bit more rigid but professional. But couldnt fault mark and Liam thankyou for making our stay as nice and welcoming as you guys did. Property was clean good and amazing staff

Should have security on downstairs all night

Published on 02 Jan 2024

John

group

9.0

Superb

Another enjoyable stay at that Hampton

Breakfast wasn't has good this visit no bacon, eggs , cheese we did ask why just got told " I didn't do the ordering " still no reflection on our stay

Bedroom floor could do with a carpet cleaner Breakfast could've been better

Published on 02 Jan 2024

Michelle

young couple

9.0

Superb

Loved the location and facilities

Room was lovely but think it was a little tired Ready for a little tlc

Published on 02 Jan 2024

Prajakta

family with young children

8.0

Very good

Value for money

Location, Cleanliness and the staff were very kind and co-operative.

The bed, it creaked all night even if you switch your side.

Published on 02 Jan 2024

Gemma

family with young children

9.0

Superb

Great hotel for the price

Staff were very pleasant we had requested an early check in which was honoured. The beds were super comfortable and the breakfast was amazing, so much choice. Location also very good

Our floor was quite noisy during the night, people slaming doors constantly and also knocking on doors during the night. We had a family room with a child so it wasn't ideal. But thats obviously due to other rude guests. I couldn't fault the hotel itself.

Published on 02 Jan 2024