Embassy Suites by Hilton Nashville Downtown, Nashville

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All Facilities for Embassy Suites by Hilton Nashville Downtown

Category	Facilities
Activities	Live music/performance.
Business facilities	Meeting/banquet facilities, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Kid-friendly buffet, Wine/champagne, Snack bar, Kid meals, Outdoor furniture, Room service, Restaurant, Bar, Coffee house on site.
Safety & security	24-hour security, Smoke alarms, CCTV outside property, CCTV in common areas.
Services	Internet services, WiFi.
Cleaning services	Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Valet parking, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out.
General	Paid WiFi, Pets allowed, Parking on site, Parking.
Entertainment and family services	Evening entertainment.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Fitness.
Transport	Accessible parking, Parking garage.

Guest Ratings For This Property

8.8

Based on 989 Reviews

100% verified reviews

Comfort

9.4

Cleanliness

9.3

Value For Money

8.2

Facilities

9.2

Reviewers Mention About Embassy Suites by Hilton Nashville Downtown

The Embassy Suites by Hilton Nashville Downtown receives positive reviews for its clean rooms, comfortable beds, convenient location within walking distance of attractions, and excellent complimentar (Read More)y breakfast. The staff is praised for being friendly and helpful, with a special mention for Ms. Cox who went above and beyond to assist a guest. Some negative points include long waits for valet parking and the lack of functioning elevators. Overall, guests highly recommend the hotel for its fantastic experience, exceptional customer service, and upscale accommodations.

Guest Reviews

Kuan

young couple

9.0

Superb

Great

Nice views, clean room, good sized room, two complementary drinks, nice complementary breakfast.

Long wait for breakfast.

Published on 04 Jan 2024

Alain

family with young children

10.0

Exceptional

All was good!

All was perfect, no complaints. I enjoyed my trip

Published on 02 Jan 2024

Diana

family with young children

8.0

Very good

Within walking distances of all we wanted to do. Nice rooms, excellent views!

Valet parking took forever to retrieve the car. For $120 you wouldnt think we would have to wait almost an hour.

Published on 01 Jan 2024

Ben

family with young children

9.0

Superb

Great location

Published on 01 Jan 2024

Peggy

family with young children

10.0

Exceptional

Wonderful!

The breakfast was amazing. The staff was SO friendly. The happy hour options were also wonderful.

The roof top lounge did not meet our expectations. The space to sit down was very small and all the kids playing in the pool made it very hard to hear the musician. I also didn't like the smell of chlorine as I was enjoying the music.

Published on 29 Dec 2023

Joshua

family with young children

5.0

Passable

Slightly disappointed with amenities

The breakfast had a variety of options to choose to eat and room looked clean.

The tv in the hotel room was very dim and the remote given does not allow you to adjust brightness settings. Almost unwatchable. The shower didnt get very hot with handle broken. The breakfast buffet and omelet bar line took about 45 minutes.

Published on 29 Dec 2023

Emily

group

10.0

Exceptional

Great breakfast and happy hour

Cleanliness, location, and staff

Published on 29 Dec 2023

Laura

family with young children

5.0

Passable

Laura

The rooms/building and breakfast were very nice

....except no sheets nor pillows for the pullout bed...not enough towels...no iron /ironing board....and all the luggage carts were only used for valet parking and we had to carry our luggage to the room in two trips and we were on the 9th floor.

Published on 29 Dec 2023

Newmor

family with young children

10.0

Exceptional

Will stay here again! 11/10

The staff and valets were phenomenal. The room beautiful. We had a city view on the 9th floor and it was amazing. Two separate rooms, one living room and a bedroom. The bathroom was wonderful. Great water pressure.

Nothing. The entire experience was absolutely amazing. I would stay here every time I travel to Tennessee.

Published on 27 Dec 2023