Embassy Suites by Hilton Greensboro Airport, Greensboro

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All Facilities for Embassy Suites by Hilton Greensboro Airport

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Higher level toilet, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Vending machine (snacks), Kid meals, Outdoor furniture, Vending machine (drinks), Room service, Restaurant, Bar.
Safety & security	CCTV outside property, Fire extinguishers.
Services	Internet services, WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Sun terrace, Garden.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Paid WiFi, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Transport	Shuttle service, Airport shuttle, Accessible parking, Airport pick up, Shuttle service (free), Airport shuttle (free), Airport drop off.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.0

Based on 522 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.4

Value For Money

7.8

Facilities

8.2

Reviewers Mention About Embassy Suites by Hilton Greensboro Airport

The Embassy Suites by Hilton Greensboro Airport is praised for its beautiful layout, attentive staff, and delicious breakfast. One reviewer had an issue with their room rate being altered but appreci (Read More)ated the resolution by the manager. Another reviewer specifically highlighted the exceptional customer service provided by Front Desk Manager Kristyn Daney. Overall, guests were pleased with the clean and spacious rooms and highly recommend this hotel.

Guest Reviews

Ann

family with young children

2.0

Very poor

Would not go back. Very disappointed. I spoke with MOD about our concerns and never heard back.

breakfast ran out of food. They closed up the line to get bacon etc. when people were waiting on omelets. Restaurant was not open as they said when we booked the room over thanksgiving. When it did open the next day, many of the items were unavailable like hamburgers. Food was way over priced for the quality. We ordered fresh homemade vegetable soup which was not home made and wasn't even up to Campbell soup products. Beds were worn and saggy. Pool was cloudy with a scum on it. We were charged for parking which were were not informed before arrival. We had an additional room for my daughter who rode with us. She did not have a car but we were charged for parking anyway.

(Read More)

Published on 23 Dec 2023

April

family with young children

5.0

Passable

Staff was very friendly and helpful!

The beds were HORRIBLE! So uncomfortable. The noise from the highway was unbearable at night when trying to sleep. Worst nights sleep Ive had in a long time. The air in the room was not working properly so it was very hot.

Published on 10 Dec 2023

Hassan

solo traveller

9.0

Superb

I was extremly pleased with my stay, this was my third or fourth stay?

breakfast was good service was very good, the people at the front desk when checking in and Out were very courteous and friendly

Published on 09 Dec 2023

Daniel

family with young children

8.0

Very good

A great over night stay, huge breakfast choices and the pool was open!

Plenty of parking, great breakfast, clean rooms and the pool was open!

Tried to charge $10 for parking at the end but staff took it off since they didnt inform me at check in.

Published on 04 Dec 2023

Stephen

family with young children

10.0

Exceptional

Breakfast, bedroom, evening cocktail hour,staff.

Published on 22 Nov 2023

Angela

family with young children

9.0

Superb

breakfast

the pool was cold. there's no hot tub.

Published on 25 Oct 2023

Cindy

young couple

1.0

Bad

Horrible night sleep couldnt shower because of MOLD GROSS SMELLY EVERYTHING

I liked Nothing absolutely horrible

Nasty room sticky floor mold in shower staff could care less about anything or anyone.. waited over an hour and half for food we were the only people in there.. rude employees this place is a time warp into the 70,s just gross rooms.. left that morning Im surprised its even open for business.. one of the worst embassys Ive stayed at

Published on 05 Oct 2023

Brittany

young couple

10.0

Exceptional

they kept my room for me cause i came in late. Also friendly staff

the couches were stained up the inside looked kindof old

Published on 29 Sep 2023

Girard

review category business travellers

1.0

Bad

Bittersweet

Just the omelet bar

The suite was dirty, my comforter had stains, my coffee pot was not working and everytime I called the front office I was ignored. I use to love this destination as a kid! Sad to say it's not the same.

Published on 23 Sep 2023