Embassy Suites by Hilton Albuquerque, Albuquerque

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All Facilities for Embassy Suites by Hilton Albuquerque

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Golf course (within 3 km).
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Room Amenities	Shallow end, Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Kid meals, Room service, Restaurant, Bar.
Services	Internet services, WiFi.
Cleaning services	Dry cleaning, Laundry.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Paid WiFi, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Pool and wellness	Spa facilities, Swimming pool, Salt-water pool, Massage, Spa and wellness centre, Swimming Pool, Fitness centre, Spa lounge/relaxation area, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Fitness.
Transport	Accessible parking.
Shops	Minimarket on site.

Guest Ratings For This Property

7.6

Based on 575 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.1

Value For Money

7.5

Facilities

7.9

Reviewers Mention About Embassy Suites by Hilton Albuquerque

Guests praised the friendly staff and comfortable stay at the Embassy Suites by Hilton Albuquerque. Despite some plumbing issues and a dated lobby, the hotel was deemed overall good with quiet rooms (Read More)and a decent breakfast. One guest had a positive experience after their purse was lost but quickly found by the staff. The hotel's cleanliness and spacious rooms were appreciated, making it a favorite among recent travel experiences.

Guest Reviews

Djkor

young couple

8.0

Very good

good location and nice suites with breakfast included

room, breakfast location

mattresses' were uncomfortable. no daily cleaning mostly for trash removal and restocking coffee.

Published on 03 Jan 2024

Brown

family with young children

10.0

Exceptional

Great stay for family!

The breakfast buffet was great! The rooms were comfortable.

I was happy with everything.

Published on 03 Jan 2024

Cheryl

group

10.0

Exceptional

Room

Published on 02 Jan 2024

John

young couple

10.0

Exceptional

We have always enjoyed our stay at this hotel

Breakfast, room, bed were great

Published on 01 Jan 2024

John

family with young children

1.0

Bad

Sad.

breakfast.

No hot water. Had to change rooms...no hot water there either. They never did get it fixed. So no showers for our family. Gave us a free stay at the hotel but by the time we needed to use it it was expired.

Published on 01 Jan 2024

Chelsea

family with young children

10.0

Exceptional

Beautiful property with beautiful people!

Location, Exceptionally Friendly Staff

Published on 31 Dec 2023

Gary

young couple

3.0

Poor

Will not stay there again.

Breakfast very good. Shower curtain sour. Cleaning crew left dirty tag on bathtub. Shower aimed against wall and could not adjust. Room nice size. Manager I talked to about problems did not care.

See above and had to park a block away.

Published on 31 Dec 2023

Shirley

young couple

10.0

Exceptional

It's been 15 years since we've been there. Embassy Suites made the stay extraordinary!!!

The breakfast was awesome!!!! Staff..."Geneva" especially, was so helpful and friendly!

Nothing really...the only things we wanted but didn't have in the room was wash closthes. But I told my hubby...maybe they are a thing of the past with the new generations :)

Published on 26 Dec 2023

Joe

young couple

8.0

Very good

Like the location needed some updates.

Location Bed was great

The shower was terrible. Shower head dripped on us rather than came out with some force. Water was lukewarm at best. The shower had someone elses long hair in it. For such a nice hotel, this was disappointing.

Published on 23 Dec 2023