DoubleTree by Hilton Krakow Hotel & Convention Center, Krakow, Poland

About DoubleTree by Hilton Krakow Hotel & Convention Center

The DoubleTree by Hilton Krakow Hotel & Convention Center is a big and modern hotel with outstanding spa and wellness facilities located in Grzegórzki. The hotel also features a restaurant with excellent food and a bar with a great selection of drinks. Guests can enjoy the large indoor pool, sauna, jacuzzi, and whirlpool for relaxation. It also features a fitness center and access to the executive lounge. The hotel provides shuttle services and is easily accessible by tram. Nearby landmarks include the Dabie tram stop, Tauron Arena Kraków, and the city center, which can be reached within a 10-minute walk.

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bar

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Location & Nearby Places

Krakow Main Square (2.6 Km from city center)

ul. Dąbska 5

15 Nearby Attractions

Polish Aviation Museum

1.6 km

Oskar Schindler's Enamel Factory

2.5 km

Planty Park

3.1 km

The Cloth Hall Krakow

3.2 km

Main Market Square Krakow

3.2 km

Kazimierz

3.3 km

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All Facilities for DoubleTree by Hilton Krakow Hotel & Convention Center

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Tennis court, Tour or class about local culture.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Pet basket, Higher level toilet, Pet bowls, Lower bathroom sink, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Bathroom	Sauna.
Room Amenities	Air conditioning, Heating, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Restaurant, Grocery deliveries, Breakfast in the room, Room service, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Key card access.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Common areas	Shared lounge/TV area.
Reception services	Express check-in/check-out, Concierge service, Invoice provided, ATM/cash machine on site, Private check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Private parking, Pets allowed, Parking, Parking on site, WiFi available in all areas.
Pool and wellness	Hammam, Hot tub/Jacuzzi, Steam room, Swimming pool, Foot massage, Massage, Body wrap, Swimming Pool, Fitness centre, Beauty Services, Couples massage, Indoor pool (all year), Spa/wellness packages, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Head massage, Spa and wellness centre, Back massage, Full body massage, Body scrub, Spa lounge/relaxation area, Indoor pool, Hand massage, Fitness/spa locker rooms, Sun loungers or beach chairs.
Transport	Accessible parking, Shuttle service (additional charge), Shuttle service, Electric vehicle charging station.

Guest Ratings For This Property

9.1

Based on 6740 Reviews

100% verified reviews

Comfort

9.5

Cleanliness

9.5

Value For Money

9.0

Facilities

9.3

Guest Reviews

Jan

young couple

8.0

Very good

all was perfect. clean.well equipped hotel. friendly personal. location.

spa area- it s nice place, well equipped, clean, nice staff,its positive.. but noisy because of ignorant mother s with their children s.They are everywhere/in Spa area too - even through entry 16+ years/.It may be quiet place,but it isn t. Children s make noise,play with balls in pool s, it s terrible for people trying to be resting.Only quiet time there was 12-13:30.It s a shame.

Published on 04 Jan 2024

Dariia

family with young children

9.0

Superb

For couple days - good

So good breakfast So good spa Clean room

No kids room So pure menu for lunch and dinner

Published on 04 Jan 2024

Otay

young couple

8.0

Very good

Brand new hotel, everything is new. Indoor pool and spa area was big and nice. Breakfast was rich. Parking space is convenient and big enough.

Location is a little far from city center, you need to take a tram (10 mins walk to the station) or a taxi. Breakfast hall was quite small, if you are coming later than 8:30 you cannot find a table to sit. Reception area was busy all times of the day. You need to wait quite a time to ask a question or for a request. Our window sided to inner yard, We had no view.

Published on 04 Jan 2024

Phillip

family with young children

8.0

Very good

Great breakfast

USB charging points in the room

Published on 03 Jan 2024

Tomas

family with young children

9.0

Superb

Wellness was great. Breakfast was also great. Room was nice.

When we arrive the room wasn't ready. And we did wait maybe 30 minutes to 15:30.

Published on 02 Jan 2024

Vladyslav

family with young children

10.0

Exceptional

Amazing stay over the holidays

Exceptional service. The staff was very friendly and helped us out with every single request. The sauna and pool were great with enough space for a plenty of people. The hotel was easily reachable by car. We enjoyed the stay a lot!

Considering the location, the parking fee could have been included to omit extra steps.

Published on 02 Jan 2024

Ferenc

young couple

8.0

Very good

Beatiful hotel, and rooms, pool/spa/gym facilities, but get ready to walk, or pay for a cab to town

Beautiful hotel, with very nice, spotless rooms, comfortable beds, friendly, helpful staff, and easy parking. The pool, spa, and gym are very new, clean, and superb. Families especially with children, who do not want to run around town a lot will like it the most.

Although the hotel is on the outskirts of Krakow, with a humongous parking place in front of the building, you have to pay 50zl/24 hrs. or 3zl/hr. To get to the center of town you have to walk almost a mile to get to the nearest tram or hire a taxi to go back and forth. Hotel breakfast is fairly expensive, 70zl/person. The first room we were given had zero views unless you'd consider "view" looking at the inner courtyard, i.e. the side/opposite wing of the hotel. Luckily for us when we were requesting another room with an actual view, the friendly receptionist accommodated our request.

Published on 02 Jan 2024