DoubleTree by Hilton Hotel Albuquerque, Albuquerque

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All Facilities for DoubleTree by Hilton Hotel Albuquerque

Category	Facilities
Activities	Live sport events (broadcast), Golf course (within 3 km), Cycling, Hiking.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals.
Room Amenities	Shallow end, Air conditioning, Rooftop pool, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Outdoor furniture, Vending machine (drinks), Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi.
Cleaning services	Dry cleaning.
Services & Extras	Key access, Key card access.
Common areas	Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
General	Private parking, Paid WiFi, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Transport	Airport shuttle, Accessible parking, Airport shuttle (free).
Pool and wellness	Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Outdoor pool (seasonal), Fitness.

Guest Ratings For This Property

7.0

Based on 524 Reviews

100% verified reviews

Comfort

7.8

Cleanliness

7.7

Value For Money

6.8

Facilities

7.5

Reviewers Mention About DoubleTree by Hilton Hotel Albuquerque

The DoubleTree by Hilton Hotel Albuquerque received positive reviews for its friendly staff, clean rooms, and convenient location. Guests appreciated the helpfulness of the front desk and enjoyed the (Read More) lobby area. Some mentioned concerns about parking and the price of parking and wifi. There were also issues with the room, such as a faulty air conditioner and water pressure problems. However, management addressed the issues and provided reasonable compensation. Overall, guests found the hotel comfortable and enjoyed the amenities and location.

Guest Reviews

Michael

family with young children

8.0

Very good

I liked the price.

Published on 31 Dec 2023

Ashish

family with young children

5.0

Passable

A totally forgettable experience

Rooms were spacious and good parking

Housekeeping and the front desk response and service was atrocious. The housekeeping was irregular, the concept of vacuuming and dusting was non existent to Hilton staff. The front desk was absolutely clueless. To get coffee cups and coffee sachets replaced in the room it took more than 24 hours, which clearly points to the competency level and the hospitality.

Published on 30 Dec 2023

Roskelley

review category business travellers

4.0

Disappointing

Unbelievably Inept

The hotel was next to the convention center, where my conference was held

literaly every request that Icalled in advance to arrange was dropped. I went a day early to enjoy my visit before my conference started- It was all wasted dealing with their mistakes and dropped balls. The building is also truly run down. Im certain the only reason this hotel survives is due to the Hilton name and it's proximity to the convention center. The best thing about the facility was our lovely and accomodationg housekeeper.

Published on 27 Dec 2023

Walter

group

10.0

Exceptional

Excellent

Location was excellent. Friendly Staff.

Not applicable. Great service.

Published on 18 Dec 2023

David

young couple

3.0

Poor

I am disabled. You and hotel took money from me. Both of you get F--

The price you advertised on booking was $212 for 2 nights. They charged me $238. Plus taxes, and $34 for parking on weekend. They charged $38 for 2 breakfst buffets. I paid in cash But my guest and I paid cash. You did a bad job advertising dishonestly on booking.com. I am retired and travel domestically frequently. I will never again use booking or stay at any Hilton owned hotel. I am physically disabled. Shame on you for taking advantage of sick people. I will sue you and the hotel for taking advantage. Why screw over someone who can spend $10,000 a year traveling?

Published on 18 Dec 2023

Carol

review category business travellers

1.0

Bad

The bed was comfortable!

Everything else.

Published on 18 Dec 2023

Tina

family with young children

5.0

Passable

Room had ants in the restroom, made sure there was none between the bed sheets

Staff was friendly

Parking was so inconvenient and small, was charged for parking

Published on 17 Dec 2023

Charnelle

with friends

7.0

Good

First timer stay was good.

Location, comfortable.

Lil dusty. The transition floor trim was interesting.

Published on 12 Dec 2023

Sasha

family with young children

7.0

Good

Location and friendly staff

You can tell its an older hotel and things were just dirty like walls etc.

Published on 18 Nov 2023

Sandra

review category business travellers

5.0

Passable

Acceptable

I like the location and the fact that the hotel had a free shuttle to the airport.

It is overpriced. The room was basic, the AC was extremely noisy, I would wake up every time it started. The hotel seems to be in need of some remodeling.

Published on 13 Nov 2023