DoubleTree by Hilton Charlottesville, Charlottesville

About DoubleTree by Hilton Charlottesville

The Hotel DoubleTree by Hilton Charlottesville is a comfortable and clean hotel with friendly and helpful staff. The rooms are spacious and the beds are super comfy. The hotel offers amenities such as a restaurant, bar, fitness center, laundry, and free parking. The location is hilly, but it is conveniently situated between the town and the airport. The hotel has a ballroom and event space, which has received positive reviews for its fantastic setup and attentive staff. The food at the restaurant is delicious. Overall, it is a solid choice for both business and leisure travelers.

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All Facilities for DoubleTree by Hilton Charlottesville

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Room Amenities	Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Breakfast in the room, Kid meals, Outdoor furniture, Vending machine (drinks), Room service, Restaurant, Bar.
Safety & security	Security alarm, 24-hour security, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Pets allowed, Parking on site, Free parking, Parking.
Transport	Shuttle service, Airport shuttle, Accessible parking, Airport pick up, Shuttle service (free), Airport shuttle (free), Airport drop off.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

7.7

Based on 173 Reviews

100% verified reviews

Comfort

8.2

Cleanliness

8.2

Value For Money

7.3

Facilities

8.1

Guest Reviews

Mandy

group

9.0

Superb

The fact, when I booked, I thought the breakfast was included. As the price of the room was very expensive for 1night at 300.Then to pay for breakfast on top.

Published on 26 Dec 2023

Christina

with friends

10.0

Exceptional

Was able to really enjoy spending time with friends feeling comfortable and at home in the entire facility

Very nice and well decorated

N/A

Published on 10 Dec 2023

Beverly

family with young children

5.0

Passable

Good hotel but desperately in need of repairs and needs to be updated.

We visited this Doubletree hotel many times and is convenient to family for thanksgiving.

The hotel is getting old and in need of repair. The lobby was updated but the rooms are outdated and old. Old carpet, paint peeling, bathroom door not closing completely and many more issues in the rooms. I will return once the hotel is updated. They told me they are updating hotel next year.

Published on 28 Nov 2023

Janet

family with young children

8.0

Very good

Great location, good parking, great work out room, great cookies!

Location, building style was not a box

Some items in room were dated

Published on 26 Nov 2023

Amanda

group

3.0

Poor

Better hotels around...

The front desk staff was excellent. Very helpful and friendly.

I didn't like being woken up at 8am on a Saturday morning by a member of the housekeeping staff asking me what time I was leaving. I asked her what time check-out was and after she told me, I asked her why she was waking myself and my traveling companion up 2 hours prior to check out time. She had no response. I informed the front desk and they were very pleasant.

Published on 14 Nov 2023

Gina

family with young children

8.0

Very good

Good, but not great

The room was well set up except the bathroom

The bathroom was far too tight. The bars of the sink were broken because of that and the door hit you every time you sat on the toilet you couldnt close the door unless you squeezed all the way in the corner of the bathroom yet there was room in the room for the bathrooms have been a foot or more bigger. The Hotel overcharged me by $31 over the fee in my email confirmation and they have yet to fix it.

Published on 06 Nov 2023

Jason

family with young children

6.0

Pleasant

Meh waste of money.

Staff was friendly, lobby was nice

Room was dirty: lots of hairs and a shower/tub that wouldnt drain.

Published on 27 Oct 2023

Shannon

review category business travellers

5.0

Passable

Location

Outdated rooms....not really worth the money I spent. The bathroom is shaped weirdly.

Published on 23 Oct 2023

Laura

young couple

9.0

Superb

Location and warm cookie

Shower

Published on 29 Sep 2023

Michele

young couple

4.0

Disappointing

Way to much for what you get.

Refrigerator made so much noise, we couldnt sleep. Did not get any cookies?? Called several times to get into the room early but they couldnt promise me . Shower tiles are filthy,

Published on 21 Sep 2023