Crowne Plaza Reading, Reading | Photos, Reviews & Deals @Holidify

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All Facilities for Crowne Plaza Reading

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Golf course (within 3 km).
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Pet basket, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Bathroom	Sauna.
Room Amenities	Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Outdoor furniture, BBQ facilities, Room service, Restaurant, Bar, Coffee house on site, Grocery deliveries.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Sun terrace, Shared lounge/TV area.
Reception services	Express check-in/check-out, Private check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Parking on site, Parking, WiFi available in all areas.
Pool and wellness	Facial treatments, Hot tub/Jacuzzi, Steam room, Swimming pool, Personal trainer, Spa and wellness centre, Swimming Pool, Fitness centre, Body scrub, Waxing services, Indoor pool, Beauty Services, Fitness/spa locker rooms, Fitness classes, Indoor pool (all year), Spa/wellness packages, Body treatments, Fitness.
Transport	Accessible parking.
Outdoor & View	Terrace.

Guest Ratings For This Property

7.6

Based on 2675 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.3

Value For Money

7.6

Facilities

8.1

Reviewers Mention About Crowne Plaza Reading

The Crowne Plaza Reading is conveniently located for access to Reading city center and Thames Valley Park. Guests appreciated attentive staff, with one mentioning the helpful desk and restaurant staf (Read More)f. Some minor maintenance issues were raised, but overall the hotel is praised for its views over the River Thames, Revive gym and spa facilities, and delicious food. The rooms were described as cozy, clean, and in perfect condition by another guest.

Guest Reviews

Maxine

group

8.0

Very good

Lovely short break not far from London

Location and good breakfast

Not enough charging points in the bedrooms and not enough seating space in the main reception

Published on 04 Jan 2024

Tussaje

young couple

6.0

Pleasant

Reasonably good

It was good

The room had a mouldy smell in the bathroom. Radiator wasnt working

Published on 04 Jan 2024

Rachel

young couple

6.0

Pleasant

Pool and spa

We got locked out the room, our room was entered when we asked for it not to be. Extra 15 a night for parking which wasnt expected

Published on 03 Jan 2024

Gina

young couple

4.0

Disappointing

Staff unfamiliar with the packages and rude! ( whats included in your stay)

Quiet place!

Dirty bathroom

Published on 03 Jan 2024

Colin

young couple

7.0

Good

Good hotel. Good location.

Breakfast good. Room good. 3pm check in is too late, particularly when the hotel was so empty that day. Went for a swim. No towels. Back to reception, no towels. Were told this was because it was a bank holiday. This was really poor customer service.

See above.

Published on 03 Jan 2024

Khalid

family with young children

8.0

Very good

Breakfast is very fantastic. it was a wide variety of food, drinks and tables. The location is beautiful and near the river.

the room size is narrow. there is one lift which was slow up, and small.

Published on 02 Jan 2024

Cemene

young couple

10.0

Exceptional

Fantastic place to stay Woolworth the price staff are amazing. Breakfast was amazing and Im definitely going back here

I love this hotel it was clean, the location was great especially because the river thames was situated at the back of the property, and you were able to walk along the Thames and the canals after breakfast, or any time you wanted throughout the day. The rooms were cleaned every day if you required it or whenever you require it without paying an extra fee. The staff are very welcoming, always smiling always making you feel at home and welcome when you walk through the door and when you attend breakfast in the mornings. Breakfast was amazing, and even though breakfast was a buffet you are able to order your breakfast how you want it and different things off the breakfast menu that may not be in the buffet which I found excellent.

(Read More)

My only thing about the property was that that steam room wasnt working in the Spa throughout our stay but apart from that everything was fantastic at this property.

Published on 01 Jan 2024

Hayley

young couple

8.0

Very good

After many years of staying at this hotel parking has always been included. Sadly now parking is 15 per 24hr, so this came as a shock.

Published on 01 Jan 2024

Robert

solo traveller

5.0

Passable

Did not sleep much.

Location is good. Breakfast was good. The room was clean and tidy.

When I arrived I was informed that there was no reservation in my name. I asked about the booking reference and e mail with my booking. Only when another lady from reservation arrived did she find my reservation. My names and last name where all in one word. They said that it was a mistake by Booking.com. In my room, though I had booked a double bed, I found two singles. Again when I asked about it, I was told that regardless that my booking stated a double bed, Booking .com had said "any type of bed"!! I am a big man, that is why I need a double bed. I fell to the floor twice. I did put the beds together, but with no clips, they separated all the time. I did not request a change in room, as I had been informed the hotel was full.

(Read More)

Published on 01 Jan 2024

Jules

young couple

5.0

Passable

Disappointing - didnt feel like value for money

On site car park Riverside location

Very tired looking decor and bedrooms - torn wallpaper, bathroom mouldy in places. Skirting boards chipped and broken in places Leisure changing room (women) - shower doors not working, toilet grim - generally old I ordered an omelette for breakfast and had to leave before it arrived as it took so long. Vegetarian sausages - really awful One receptionist was rather brusque

Published on 31 Dec 2023