Copthorne Hotel Newcastle, Durham | Photos, Reviews & Deals @Holidify

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All Facilities for Copthorne Hotel Newcastle

Category	Facilities
Activities	Live sport events (broadcast).
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities	Safety deposit box, Heating.
Food & Drink	Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Outdoor furniture, Restaurant, Bar.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General	Private parking, Parking on site, Parking.
Transport	Accessible parking.
Pool and wellness	Fitness centre, Fitness.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.2

Based on 5109 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.7

Value For Money

8.2

Facilities

8.2

Reviewers Mention About Copthorne Hotel Newcastle

Guests praised the Copthorne Hotel Newcastle for its prime location on the Quayside with stunning views of the River Tyne. The staff were friendly and professional, making the stay feel personalized. (Read More) The rooms were spacious with modern amenities and beautiful views. The dining experience was enjoyable and the hotel's proximity to local attractions and public transport made it convenient for exploring. Guests appreciated the peaceful ambiance, though some mentioned the need for room updates.

Guest Reviews

Mark

young couple

4.0

Disappointing

We have stayed with a cheaper chain hotel next door which was easily better.

Unfortunately our stay here was poor, we had a problem which we spoke to the manager about. We suggested some help for other guests, at this point the manger was aggressive. Then our breakfast was average at best!! Never again!!!

The manager!!!!!! Your response, lies!!!!!!! Broken lift no signage to help guests, I suggested a sign, then you questioned if I'd had a bad day!!!!!

Published on 04 Jan 2024

Josh

young couple

10.0

Exceptional

Overall a fantastic time away, we stayed here for 2 nights and I couldnt fault it at any point.

Firstly the staff were fantastic with us on our arrival. The room was very clean and the view was great! Breakfast was a buffet of cooked english breakfast or continental so options for everyone. Parking was very easy for us as I do normally worry about where I leave my car, however this was no problem at all. For the price theres nothing better out their, Highly reccomend to anyone wanting to visit Newcastle as the weatherspoons and hard rock cafe is 2 mimutes down the road too!

Couldnt possibly think of any problems had a great stay.

Published on 03 Jan 2024

Susan

young couple

9.0

Superb

Very comfortable stay

The breakfast was tasty I loved that they did a really late breakfast on New Year's Day , so people could have a lie in after New years eve

Published on 03 Jan 2024

Graeme

review category business travellers

8.0

Very good

hotel is very close to lots of Pubs and restaurant,just far enough away from these for peacefulness

great view over the Tyne . excellent location

no complaints

Published on 03 Jan 2024

Karen

young couple

9.0

Superb

Friendly staff. Good location

Published on 02 Jan 2024

Jim

young couple

10.0

Exceptional

As usual, a very comfortable stay in Newcastle. Very enjoyable

We've used the Copthorne many times. It's got great views across the Tyne. It's very close to the City Centre within easy walking distance for most people. There also multiple restaurant types and pubs within easy reach. if you're there when the weather is good, a short Metro journey or drive to the coast i.e. Tynemouth, South Shields etc. is also worth doing. Very helpful and pleasant staff

I chose to upgrade to a Club room on a higher floor as a treat for my wife, but since our last visit a few months ago, some of the Club benefits have changed i.e. you don't get the fluffy dressing gowns in the room now. Not earth shattering but it was those little things over an ordinary room that will make a difference on choices for next time.

Published on 02 Jan 2024