Carmel Valley Ranch, in The Unbound Collection by Hyatt, Big Sur

About Carmel Valley Ranch, in The Unbound Collection by Hyatt

The Carmel Valley Ranch in The Unbound Collection by Hyatt is the perfect destination for adventure enthusiasts. It is an opulent countryside resort set on a sprawling 500 acres estate in Carmel. Each suite in the resort includes a fireplace and a private deck. It offers a full-service spa, two outdoor pools, jacuzzis, a gym, nine tennis courts, a golf course, hiking trails, and cycling and archery courses for thrill seekers.

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All Facilities for Carmel Valley Ranch, in The Unbound Collection by Hyatt

Category	Facilities
Activities	Happy hour, Walking tours, Tennis equipment, Cycling, Themed dinner nights, Archery, Tennis court, Golf course (within 3 km), Hiking.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Designated smoking area, Facilities for disabled guests, Soundproof rooms, Pet bowls, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities	Heated pool, Air conditioning, Heating, Shallow end, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Kid meals, Vending machine (drinks), Restaurant, Kid-friendly buffet, Breakfast in the room, Vending machine (snacks), Outdoor furniture, Room service, Bar, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers, Smoke alarms.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Key card access.
Common areas	Sun terrace, Outdoor fireplace, Shared lounge/TV area, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Concierge service, Valet parking, ATM/cash machine on site, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Pets allowed, Free parking, Parking, Parking on site, WiFi available in all areas.
Entertainment and family services	Strollers, Indoor play area, Kids' club, Babysitting/child services.
Pool and wellness	Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Steam room, Swimming pool, Make up services, Massage, Kids' pool, Body wrap, Swimming Pool, Fitness centre, Beauty Services, Pool with view, Fitness classes, Spa/wellness packages, Body treatments, Fitness, Facial treatments, Spa facilities, Salt-water pool, Outdoor pool, Pedicure, Pool bar, Manicure, Spa and wellness centre, Body scrub, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms, Sun loungers or beach chairs, Yoga classes, Hair treatments.
Transport	Accessible parking, Electric vehicle charging station, Street parking.
Outdoor & View	Terrace.
Bath/Hot spring	Open-air bath.

Guest Ratings For This Property

8.7

Based on 63 Reviews

100% verified reviews

Comfort

9.2

Cleanliness

9.1

Value For Money

7.4

Facilities

9.1

Guest Reviews

Katherine

family with young children

9.0

Superb

Wonderful short getaway, good service

Kid friendly

Bad maps

Published on 30 Dec 2023

Carolina

family with young children

10.0

Exceptional

Beautiful location and grounds, excellent pool

Beautiful location and grounds, loved the outdoor private tub, excellent pool and spa, paths to walk around the grounds, and my favorite was the outdoor fire pits + s'mores

The restaurant food could have been a bit better, but otherwise, no complaints!

Published on 08 Jun 2023

Dhruvil

young couple

7.0

Good

we have had mixed feelings about the property. not sure if we could heartily recommend it to others.

Good amenities to keep you busy inside the property. scenic views from everywhere.

Room service was very very disappointing. I called them multiple times for room cleanup and also to get some towels, but did not get any sort of service whatsoever.

Published on 11 Apr 2023

Paul

group

10.0

Exceptional

good stay. great people. very helpful

amenities

cost of food, drinks, stay

Published on 14 Feb 2023

Michelle

family with young children

8.0

Very good

Everything.

Just a bit pricey.

Published on 25 Jan 2023

Andrew

young couple

2.0

Very poor

unorganized

property charges me multiple times after check out. Also charging the full amount on two occasions, after admitting they were incorrect the first time. if you claim to be a luxury resort there shouldnt be problems like this. get it right the first time

incompetent staff. except for Tanya, she was lovely

Published on 27 Dec 2022

Zane

family with young children

10.0

Exceptional

so relax and happy

the room is large and clean. the facilities are fantastic

none

Published on 26 Aug 2022

Stphane

family with young children

3.0

Poor

bad

dirty no hot water room available at 6.15 pm employees unqualified to resume avoid this hotel

Published on 03 Aug 2022

Gordon

young couple

8.0

Very good

I love the property and while it was not inexpensive I would probably go there again.

The space and facilities were excellent.

Service was very good in general except for one evening at the main restaurant when it took 20 minutes and a follow up to get a glass of wine. This surprised me as service the previous evening was perfect.

Published on 18 Apr 2022

Ben

young couple

8.0

Very good

The pool, the grounds, the room, the spa, the golf course- all very good.

It was clear the labor shortage is affecting CVR. We had no issues at the lodge but had to wait 25 minutes for any balls to be available at the driving range and it took 90 minutes to place an order and then receive our food at the restaurant. This made us late for our tee time (I don't fault the Hyatt/CVR for a national labor shortage but it did cause us to adjust our schedule for the day).

Published on 31 Jan 2022