Botanic Sanctuary Antwerp - The Leading Hotels of the World, Antwerp

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All Facilities for Botanic Sanctuary Antwerp - The Leading Hotels of the World

Category	Facilities
Activities	Bike tours, Live music/performance, Walking tours, Cycling, Temporary art galleries, Live sport events (broadcast), Themed dinner nights, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Soundproof rooms, Allergy-free room, Higher level toilet, Lower bathroom sink, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Bathroom	Sauna.
Room Amenities	Heated pool, Air conditioning, Heating, Infinity pool, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Kid meals, Restaurant, Kid-friendly buffet, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Bar.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Lockers, Key access, Key card access.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Common areas	Garden.
Reception services	Express check-in/check-out, Concierge service, Invoice provided, Tour desk, Valet parking, Private check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
General	Private parking, Parking, Parking on site, WiFi available in all areas.
Entertainment and family services	Baby safety gates, Babysitting/child services.
Pool and wellness	Hammam, Hot tub/Jacuzzi, Steam room, Swimming pool, Foot massage, Make up services, Massage, Body wrap, Swimming Pool, Foot bath, Fitness centre, Beauty Services, Couples massage, Pool with view, Fitness classes, Light therapy, Indoor pool (all year), Spa/wellness packages, Neck massage, Body treatments, Hot spring bath, Fitness, Facial treatments, Spa facilities, Head massage, Pedicure, Manicure, Personal trainer, Spa and wellness centre, Back massage, Full body massage, Body scrub, Spa lounge/relaxation area, Waxing services, Indoor pool, Hand massage, Fitness/spa locker rooms, Sun loungers or beach chairs, Yoga classes, Hair treatments.
Transport	Accessible parking, Bicycle rental, Parking garage, Shuttle service (additional charge), Shuttle service, Electric vehicle charging station.
Outdoor & View	Terrace.
Shops	Barber/beauty shop.

Guest Ratings For This Property

9.3

Based on 956 Reviews

100% verified reviews

Comfort

9.6

Cleanliness

9.6

Value For Money

8.6

Facilities

9.5

Reviewers Mention About Botanic Sanctuary Antwerp - The Leading Hotels of the World

The Botanic Sanctuary in Antwerp offers a grand and unique setting with a mixture of old buildings and greenhouse-like hallways. The staff is friendly and the standard rooms, although small, have all (Read More) the necessary amenities. The hotel has a great swimming pool and a bar with a grown-up atmosphere. The restaurant, 1238, serves fine and creative food with an outstanding wine list. The spa and breakfast are also wonderful. However, some improvements are suggested, such as charging less for a baby bed and providing rooms with garden views. Overall, it is highly recommended for those looking for a hidden gem in the vibrant city of Antwerp.

Guest Reviews

Michele

solo traveller

6.0

Pleasant

we asked by phone and by registration for 2 beds and it was not done We have to wait too long for registration in the morning the elevator did not function and we are on the 3th floor , our age 85 and 78, not easy to go for breakfast.

Published on 04 Jan 2024

Donja

young couple

10.0

Exceptional

Amazing hidden gem in the heart of Antwerp

Amazing from the moment of arrival until departure

Nothing

Published on 13 Dec 2023

Anonymous

young couple

10.0

Exceptional

Amazing

The spa, staff and property were incredible

We Should have booked another night

Published on 13 Dec 2023

Matteo

young couple

9.0

Superb

Luxurious stay in Antwerp

Wonderful location in a characteristic setting in the centre of Antwerp. Luxurious hotel including spa access. The room was very comfortable and clean.

The breakfast was too expensive

Published on 13 Dec 2023

Tdl

young couple

6.0

Pleasant

TOO MUCH NOISE with the train all the time

Published on 03 Dec 2023

A.i.h.

young couple

9.0

Superb

The breakfast was very expensieve!!

The breakfast was to expensieve!

Published on 26 Nov 2023

Berber

young couple

9.0

Superb

Really wonderful Hotel in the middle of Antwerp, We loved the SPA facilities and our room (Junior Suite) had the most comfy beds. The room was also very clean.

In our room we heard noise from the bar below the room. This was not what we expected from such an expensive hotel. We noted this at check out and the hotel offered a a coupon to make up for it.

Published on 20 Nov 2023

Thomas

review category business travellers

9.0

Superb

Botanical atmosphere with high end lifestyle finish

Atmosphere Design High end products

The door Handle on the shower could have been larger

Published on 18 Nov 2023

Yvan

young couple

9.0

Superb

All by all an ecstatic, exhilarating experience.

The service was exceptional, the welcoming happened in a very professional and comfortable way, and every single employee is helpful, friendly, very professional, and very strong in the refined art of hospitality. Also the concierge is a very smart and intelligent man that is very attentive to details and this with his teams makes this hotel one of the very best in Belgium, for sure (we tried all other 5 stars).

The setting is very beautiful, the plants are gorgeous, the only thing I would change is the art inside the building, it is rather chaotic on not very refined at least in the part of the hotel with "deluxe" rooms that I saw. There were some spots on the ceiling (like a lot) in our room like an explosion of some food happened. We had a coffee machine but the espresso cups were missing. for the rest a top-notch hotel. The pop-up restaurant is not bad, but the menu had a very sour taste, which is not a problem as such, except the balance of sourness was a bit too harsh in a few dishes. We also had to wait 45 minutes between the second and third meal dishes, which is a bit too long for a lunch that could be less lengthy.

(Read More)

Published on 16 Nov 2023