Best Western Inverness Palace Hotel & Spa, Inverness

Top Facilities

parking

bar

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

All Facilities for Best Western Inverness Palace Hotel & Spa

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Higher level toilet, Lower bathroom sink, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Bathroom	Sauna.
Room Amenities	Heated pool, Heating, Pool cover, Shallow end, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Restaurant, Kid-friendly buffet, Breakfast in the room, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Key access.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered.
Common areas	Shared lounge/TV area.
Reception services	Express check-in/check-out, Invoice provided, Luggage storage, 24-hour front desk.
General	Pets allowed, Parking, Parking on site, WiFi available in all areas.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
Entertainment and family services	Board games/puzzles.
Pool and wellness	Hot tub/Jacuzzi, Steam room, Swimming pool toys, Swimming pool, Foot massage, Make up services, Massage, Body wrap, Swimming Pool, Fitness centre, Beauty Services, Indoor pool (all year), Spa/wellness packages, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Head massage, Pedicure, Manicure, Personal trainer, Spa and wellness centre, Back massage, Full body massage, Body scrub, Spa lounge/relaxation area, Waxing services, Indoor pool, Hand massage, Fitness/spa locker rooms.
Transport	Accessible parking, Electric vehicle charging station, Street parking.
Shops	Barber/beauty shop.

Guest Ratings For This Property

8.1

Based on 2522 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.7

Value For Money

7.8

Facilities

8.5

Reviewers Mention About Best Western Inverness Palace Hotel & Spa

The Best Western Inverness Palace Hotel & Spa received positive reviews for its beautiful decor, comfortable beds, friendly staff, and amazing breakfast. Guests enjoyed the stunning river views, conv (Read More)enient location near the main shopping area, and easy walking distance to attractions. Some guests appreciated the upgrade to a river view room and the accommodating staff. While some experienced minor issues with room maintenance, overall, the hotel provided a great experience worth returning for.

Guest Reviews

Faye

family with young children

10.0

Exceptional

Excellent stay, restaurant staff at breakfast could have more knowledge regarding gluten free

Beautiful hotel

N/A

Published on 04 Jan 2024

John

family with young children

7.0

Good

Overall a good stay, but a little staff polish was occasionally lacking.

The hotel was set in a beautiful and historic building, benefiting from a recent renovation. The staff were very friendly and the location of the hotel perfect. The gym, spa and pool facilities were excellent.

The hotel was very busy, full of New Year coach tour visitors. As such breakfast times were somewhat fraught, some food options had run out and the staff were stretched. On our arrival, a few mistakes were made with our drink and food choices.

Published on 03 Jan 2024

Claudia

family with young children

7.0

Good

Nice place to stay in central Inverness.

Great location, friendly staff.

The parking was difficult, as the 22 spaces available were all taken and I had to pay $20 (refundable) to get a permit to park 5 min walk down the road.

Published on 03 Jan 2024

Thomas

young couple

7.0

Good

Location, lobby, bedding

Bathroom

Published on 03 Jan 2024

Sharn

young couple

6.0

Pleasant

Great location avoid breakfast.

great location, room was comfortable and the spa was a bonus.

Breakfast was poor, hot food was luke warm, fried eggs were grey and flat, scrambled were solid

Published on 02 Jan 2024

Alison

solo traveller

7.0

Good

Swimming pool area excellent. Location great. Very comfy bed.

Breakfast: first day had a "takeaway" breakfast with hot bacon sandwich- was fine but 2nd day went down for self service breakfast - all food at best tepid, unappetising & poor quality. Wouldn't go for this option if stay again as was so poor

Published on 02 Jan 2024

Mark

family with young children

9.0

Superb

Overall had a fantastic stay with my family. I would recommend to my friends.

The location was great. Close to our tour meeting spot and easy access to the city

Pool opening times could have been improved. 9pm closing at night with 8:30pm last entry is quite early

Published on 02 Jan 2024

Susannah

family with young children

10.0

Exceptional

Perfect

Everything

Published on 01 Jan 2024

Sheryl

young couple

9.0

Superb

Great experience. Very happy with standard of accommodation and service. Would definitely stay here again if travel to Inverness a day recommend

All good

Published on 31 Dec 2023

Jill

young couple

9.0

Superb

Thoroughly enjoyed our stay.

Easy, quick check-in. The room was clean and perfectly adequate for one night. Staff in the bar were polite and friendly. Breakfast in the morning was absolutely lovely.

Nothing.

Published on 29 Dec 2023