Ace Hotel New Orleans, New Orleans | Photos, Reviews & Deals @Holidify

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All Facilities for Ace Hotel New Orleans

Category	Facilities
Activities	Happy hour, Live music/performance, Temporary art galleries.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Higher level toilet, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Accessibility	Toilet with grab rails.
Room Amenities	Shallow end, Air conditioning, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Room service, Restaurant, Bar, Coffee house on site.
Safety & security	24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Common areas	Sun terrace, Garden.
Reception services	Valet parking, ATM/cash machine on site, Luggage storage, Concierge service, 24-hour front desk.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Entertainment and family services	Evening entertainment, Nightclub/DJ.
Pool and wellness	Outdoor pool (all year), Swimming pool, Outdoor pool, Pool bar, Swimming Pool, Fitness centre, Pool with view, Sun loungers or beach chairs, Fitness.
Transport	Bicycle rental, Parking garage.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.5

Based on 713 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.7

Value For Money

8.3

Facilities

8.8

Reviewers Mention About Ace Hotel New Orleans

The Ace Hotel New Orleans is praised for its perfect location, spacious rooms, and cool vibe. Guests appreciate the variety of food and drink options within the hotel, as well as its proximity to bar (Read More)s and restaurants. The staff is described as friendly and helpful. Some minor issues mentioned include noise from thin walls and a limited number of working elevators. Overall, guests highly recommend the hotel for its central location and comfortable accommodations.

Guest Reviews

Sallyanne

young couple

9.0

Superb

GreT communal areas and entertainment

Loved the communal areas, the bar, entertainment area and pool side were great. The best bit is the free jazz and poetry evenings.

Very dark room furnishings

Published on 23 Dec 2023

Michael

young couple

10.0

Exceptional

Had a great time everyone was friendly and very hospitable.

Liked the overall mood of everything in Hotel.

Prices on room refreshments could be better and bed mattress on King bed could be a little more comfortable.

Published on 21 Dec 2023

Arthur

young couple

10.0

Exceptional

The staff is exceptional and friendly! We loved the already stocked fridge with drinks, liquor, and snacks! Anything we needed was provided quickly!

The bathroom decor was black. It was difficult to determine cleanliness.

Published on 30 Nov 2023

Wolofsky

young couple

7.0

Good

Overall clean and basic property which could use a facelift.

It was well situated in the warehouse district, staff was pleasant and helpful

Very noisy at night as there are live shows downstairs, we could hear it clearly from our room on the 4th floor. Rooftop pool is very small and not many chairs.

Published on 24 Nov 2023

Sean

young couple

5.0

Passable

All form and no function - would choose somewhere else next time.

Staff is really nice, all shared spaces (restaurants, lobby, pool) are stunning and beautiful. I just wish they put that effort into the rooms.

The room we stayed in was laid out very poorly. You walk right into a giant wardrobe and there is barely any light to see what is in it. On the other side of the very tight entryway is a mirror, that you can't even use to see yourself. Instead, there is a very loud refrigerator right next to the bed - it just makes no sense. In terms of comfort, the linens feel cheap and overused - towels were threadbare and there were two sheets covering the duvet (as opposed to a duvet cover). No luggage rack and a lot of empty space. The floors were bare, which made the space cold, dark, and unwelcoming. Luckily NOLA is interesting enough that we didn't spend a lot of time in the room. I noticed that one of the lightbulbs was out and called the desk to replace it, but no one came.

(Read More)

Published on 21 Nov 2023

Emma

young couple

7.0

Good

Cool, spacious and a great area. Maybe a little overpriced!

Slick and cool. Huge bedroom with a huge bed, full sized fridge and large walk in shower. Great location, its not in the hustle and bustle of the main streets, but easy to walk or Uber and there some amazing food options near this location eg Willa Jean for brunch

The things we didnt like were minimal. I feel like its a bit overpriced, the room was incredibly dark and because it was so big, it felt quite empty and not very welcoming. Like I said, mostly minor things!

Published on 16 Nov 2023

Christopher

young couple

10.0

Exceptional

Ultra friendly, cool hotel

Amazing bar and rooftop . Cool rooms, nice fridge, good AC, Comfortable bed

Elevators were malfunctioning

Published on 11 Nov 2023

Matthew

young couple

2.0

Very poor

Really underwhelming with inexperienced staff that don't prioritize their guests.

Unbelievably noisy at night. Like a full blown club and the staff did not care. Barely slept at all during the stay. They also closed the pool multiple times during a gorgeous weekend and made up excuses why it was closed and offered no type of room discount or amenity in it's place.

Published on 10 Nov 2023

Lorraine

family with young children

3.0

Poor

It was a very strange experience.

We liked bar and coffee shop and staff.

Hotel dirty and rundown. It needs remodeling. Bathroom configuration terrible. Shower area pocket door extremely heavy to open and close. Sink area enclosed with curtain and ceiling light disturbs sleeper in bedroom area.

Published on 26 Oct 2023