Whale Coast All-Suite-Hotel - DCC Hotel Group, Hermanus

This property has been featured in "14 Best Hotels in Hermanus ".

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Top Facilities

parking

bar

wifi

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Three-Bedroom Apartment

Max 6 Adults

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This more spacious apartment features a patio with barbecue facilities and living room with flat-screen TV. The kitchen is fully equipped and the bathroom has a bath, shower and heated towel rails.

Two-Bedroom Apartment

Max 4 Adults

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This spacious apartment features a patio with barbecue facilities and living room with flat-screen TV. The kitchen is fully equipped and the bathroom has a bath, shower and heated towel rails.

One-Bedroom Apartment

Max 2 Adults

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This apartment features a living room, dining area and modern kitchen with dishwasher, fridge and oven. It includes a plasma TV, Wi-Fi and a furnished patio with barbeque facilities.

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All Facilities for Whale Coast All-Suite-Hotel - DCC Hotel Group

Category	Facilities
Activities	Windsurfing, Cycling, Snorkelling, Canoeing, Golf course (within 3 km), Fishing, Horse riding, Diving, Hiking.
Others	parking, bar, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Lower bathroom sink, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Accessibility	Toilet with grab rails.
Bathroom	Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Hairdryer.
Room Amenities	Soundproofing, Air conditioning, Heating, Desk, Seating Area, Safety deposit box.
Food & Drink	Dishwasher, Special diet menus (on request), Refrigerator, Dining area, Microwave, BBQ facilities, Kitchenware, Restaurant, Stovetop, Kid-friendly buffet, Barbecue, Kitchenette, Kitchen, Outdoor furniture, Oven, Tea/Coffee maker, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Cleaning services	Daily housekeeping.
Media & Technology	TV.
Services & Extras	Key card access.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Concierge service, Invoice provided, Tour desk, ATM/cash machine on site, Luggage storage.
Physical distancing	Cashless payment available.
Transport	Airport shuttle, Airport shuttle (additional charge), Airport drop off, Shuttle service (additional charge), Shuttle service, Airport pick up.
Shops	Minimarket on site.

About This Property

Located only a 5-minute walk from the Old Harbour of Hermanus, the Whale Coast All-Suite-Hotel - DCC Hotel Group offers luxurious apartments with full hotel services. The beach is 5 km away and beach towels are provided.

Guest Ratings For This Property

8.5

Based on 830 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.0

Value For Money

8.6

Facilities

8.7

Guest Reviews

Klaus

family with young children

8.0

Very good

Enjoyable it is our 4 th short stay in the last year

Modern,spacious,convenient & centrally located with easy underground parking

Few maintenance issues in apartment 13;a box of Kleenex and a roll of paper kitchen towels and face cloths would be appreciated for their usefulness and comfort

Published on 04 Jan 2024

Rhandzu

family with young children

8.0

Very good

Lovely location with beautiful views.

The location, walking distance to the shops and restaurants. The apartment was clean and I love that they came to clean everyday. Loved the views from the TV room, absolutely stunning.

The only negative is that the utensils were not good quality and again we are a family of four , we didnt have enough cutlery for all of us. The glassware also needs an update.

Published on 04 Jan 2024

Roux

family with young children

5.0

Passable

Room was nice

The broken oven glass very risky for kids getting cut, braai facility was a small mobile braai, old gas braai was later offered, very limited dstv channels even though full channel list is presented, dishwasher was old and rusted, bath was old and worn out with shower fittings rusted and loose. Broken old wood patio set. In general great potential but the apartment and our stay left much to be desired and what was booked and photos misrepresented what we received. Dissapointed.

Published on 31 Dec 2023

Chantal

family with young children

8.0

Very good

Happy Guest!

Very neat and clean. Spacious and comfortable. The hotel is also in walking distance from the waterfront as well as shops and restaurants, which makes it easy to get around.

Published on 30 Dec 2023

Tanya

young couple

8.0

Very good

Very good sized rooms and apartment space! Wish we stayed here longer! Hotel is in a mini shopping centre so very handy!

Published on 29 Dec 2023

Carolina

family with young children

10.0

Exceptional

It is a great place to stay!!

The location is really good, you have everything you need just in a walking distance. The facility is very clean and staff are absolutely brilliant, they are friendly, very much effective and if you have a special request, they are always ready to support you. We can say that it is one of best place we have stayed.

Nothing really but if we should say something for improvement, perhaps the kitchen appliances could be a bit better and A/C in all bedrooms but all those didnt really bothered us at all.

Published on 28 Dec 2023

Punit

family with young children

3.0

Poor

Mixed Experience at Whale Coast Hotel, Hermanus

Mixed Experience at Whale Coast Hotel, Hermanus Our one-night stay at the Whale Coast Hotel in Hermanus left us with mixed feelings. While there were aspects we enjoyed, certain issues dampened our overall experience. Positives: The room matched the photos online. Secured basement parking was convenient. The hotel's proximity to attractions was a plus, and the area felt safe. Room amenities like linens and bathroom facilities were excellent.

Negatives: The hotel was challenging to locate within the complex due to poor signage, causing initial frustration. Its location above a shopping mall compromised the privacy and traditional hotel ambiance, making the experience feel unusual. One of our rooms lacked air conditioning or a fan, which was uncomfortable. The TV in our room was non-functional, with a completely burnt-out screen. The balcony's view over the public parking limited privacy, although the hill views beyond were stunning. We hope the Whale Coast Hotel takes this feedback constructively. Despite these issues, we wish them well and are open to considering a future stay.

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Published on 25 Dec 2023

Tertia

family with young children

10.0

Exceptional

Brilliant! Perfect location.

Fabulous location - within walking distance to everything! The rooms were lovely and clean and the housekeeping staff came around every day to clean. All the staff were super friendly and helpful. It really is our favourite place to stay in Hermanus

We had a few issues with the wifi, but they were quickly sorted out

Published on 23 Dec 2023

Ji

family with young children

9.0

Superb

All facilities were great , good location and very safety.

When I check out, one porter(his name is david) was not kind.

Published on 20 Dec 2023

Danielle

family with young children

6.0

Pleasant

Nice location but apartment needs a desperate refresh. Some of the kitchen utensils are damaged and need replacing. Ther

Location

Apartment 19 is very tired. It is in dire need of a fresh coat of paint. Main bathroom basin needs attention. Kitchen utensils need to be thrown out and replaced as do the bread boards.

Published on 18 Dec 2023