Toyoko INN Marseille Saint Charles, Marseille

This property has been featured in "50 Best Hotels In Marseille ".

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parking

bar

wifi

food

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Single Room

Max 1 Adult

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Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room offers a flat-screen TV, soundproof walls, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

Small Single Room

Max 1 Adult

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Offering free toiletries, this single room includes a private bathroom with a bath, a shower and a bidet. The single room offers air conditioning, soundproof walls, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.

Economy Twin Room

Max 2 Adults

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Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room provides a flat-screen TV, soundproof walls, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

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All Facilities for Toyoko INN Marseille Saint Charles

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, food, parking, wifi.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
Miscellaneous	Facilities for disabled guests, Soundproof rooms, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Accessibility	Adapted bath, Shower chair, Upper floors accessible by elevator, Toilet with grab rails, Accessible by lift, Walk-in shower, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toothbrush, Hairdryer, Shampoo, Bath, Shower, Body soap, Toilet, Bidet.
Room Amenities	Soundproofing, Drying rack for clothing, Air conditioning, Desk, Carpeted, Iron, Safety deposit box, Trash cans, Ironing facilities, Heating.
Food & Drink	Refrigerator, Electric kettle, Vending machine (drinks), Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarm.
Cleaning services	Trouser press, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Alarm clock, Key access.
Media & Technology	TV, Flat-screen TV, Telephone.
Common areas	Sun terrace, Garden, Picnic area, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, 24-hour front desk, Luggage storage.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.

About This Property

Set in Marseille, just a 5-minute walk from Marseille Saint Charles Train Station, Toyoko INN Marseille Saint Charles features a garden and free WiFi. The hotel is easily accessible from A7 highway.

Guest Ratings For This Property

7.8

Based on 10218 Reviews

100% verified reviews

Comfort

8.2

Cleanliness

8.5

Value For Money

8.0

Facilities

8.0

Guest Reviews

Nicolas

solo traveller

8.0

Very good

Pretty good

The hotel is perfectly located, the room was clean and comfortable, the staff was helpful

The breakfast could offer something more healthy (such as fruits)

Published on 03 Jan 2024

Alan

family with young children

8.0

Very good

The location as usual. The breakfast is great. The staff is exceptional.

This chamber in particular wasn't clean, I found a sock from the previous occupant... The cleaning system of the toilet didn't work, not the flush. The beds and pillows weren't comfortable this time.

Published on 03 Jan 2024

Quentin

young couple

7.0

Good

Very accessible to the train station and walking distance from town. Very clean and lovely staff.

Published on 28 Dec 2023

Q.

solo traveller

7.0

Good

Friendly staff. Breakfast included. Located close to the train station. Quiet and spacious room.

Hotel lacks atmosphere, Direct neighbourhood is not very safe after dark. Bathroom is cramped and fully made out of plastic. Towels are thin and small - more like handkerchiefs.

Published on 25 Dec 2023

Ensoiv

young couple

7.0

Good

clean

plastic room

Published on 24 Dec 2023

Mohamed

solo traveller

5.0

Passable

There is probably better

The hotel has a modern exterior facade Cleanliness was Ok

The breakfast experience was very poor The checkout is at 11 AM!! I have never seen such a hotel policy before The area is not shady, but it's considerably poor, next to the train station The value for money is below expectation

Published on 21 Dec 2023

Alan

family with young children

9.0

Superb

Perfect hotel for Marseille

The location The staff

Published on 19 Dec 2023

Jamel

solo traveller

9.0

Superb

Everything

Nothing

Published on 14 Dec 2023

Marcelo

solo traveller

7.0

Good

It is a nice place, with nice location, I definitely would return.

-The toilet flush has a special device to clean yourself with water: it works, indeed :) - The localization is very good. Close to St. Charles Station, it provides everyone with a direct line between Marseille Provence Airport-St. Charles, using line 91. If you don't want to spend lots of money on a taxi to the airport, this is a must. The neighborhood looks like a place for workers, not sure if that is the case. The fact is, in my experience, I felt safe at any moment there, and I walked late in the streets. However is not super close to the historic center, so you may have to use the metro or walk for more than 30 minutes. - The staff was very friendly and helpful always. - My room was quiet. I like that, but I am not sure if this was because my room was at the highest floor.

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- The towels are really small and thin - The cleaning was not super good, as the toiled was not properly cleaned one day. - The breakfast is good and sufficient, but you have to go to a line and ask the staff for bread, cheese, coffee, and ham using a tray. These things are not available to you to serve yourself. You can serve other things like snacks, for example. The place for breakfast looks like a horrid experience, it is not cozy or enjoyable. It looks like they are feeding you like cattle. But it is not super bad, on the second day you get used and the staff is very polite when serving you.

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Published on 10 Dec 2023