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The Strathallan - a DoubleTree by Hilton

East Avenue (0 kms from Memorial Art Gallery)

Ranked 21 out of 25 best hotels in rochester

8.5
(85 reviews)

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Top Facilities

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King Room - Non-Smoking

  • Max 2 Adults
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    A flat-screen cable TV, refrigerator and microwave are included in this room.

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    Queen Room with Two Queen Beds - Non-Smoking

  • Max 4 Adults
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    This room includes a flat-screen cable TV, microwave and refrigerator.

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    One-Bedroom Queen Suite - Non-Smoking

  • Max 4 Adults
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    Features a microwave, a small refrigerator and a separate seating area.

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    King Room - Hearing Access

  • Max 2 Adults
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    Accessible room features a microwave, a small refrigerator and a 37-inch flat-screen cable TV.

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    One-Bedroom King Suite with Sofa Bed - Non-Smoking

  • Max 4 Adults
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    Features a microwave, a small refrigerator and a separate seating area.

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    Queen Room - Hearing Accessible/Non-Smoking

  • Max 2 Adults
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    Accessible room features a microwave, a small refrigerator and a 37-inch flat-screen cable TV.

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    One-Bedroom Suite with Two Queen Beds and Sofa Bed

  • Max 6 Adults
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    The suite features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This suite provides a TV. The unit offers 3 beds.

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    King Suite - Mobility/Hearing Accessible

  • Max 4 Adults
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    This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.

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    All Facilities for The Strathallan - a DoubleTree by Hilton

    Category Facilities
    Activities Live music/performance.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Accessibility Accessible room, Hearing accessible.
    Bathroom Private bathroom, Bath or shower, Hairdryer, Shower.
    Room Amenities Sofa bed, Air conditioning, Seating Area, Safety deposit box, Ironing facilities, Heating.
    Food & Drink Wine/champagne, Refrigerator, Snack bar, Microwave, Vending machine (drinks), Restaurant, Grocery deliveries, Breakfast in the room, Vending machine (snacks), Coffee machine, Fruits, Special diet menus (on request), Outdoor furniture, Room service, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Media & Technology Cable channels, TV, Radio, Laptop safe, Flat-screen TV, Telephone.
    Services & Extras Key card access, Alarm clock, Wake-up service.
    Common areas Sun terrace, Outdoor fireplace, Garden, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, Valet parking, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    General Parking, Free parking, Parking on site.
    Transport Accessible parking, Car hire, Street parking.
    Pool and wellness Massage, Spa/wellness packages, Spa lounge/relaxation area, Swimming pool, Fitness centre, Fitness, Spa facilities, Full body massage.
    Outdoor & View Terrace, Balcony.
    Shops Minimarket on site.

    Guest Ratings For This Property

    8.5
    Based on 85 Reviews
    100% verified reviews

    Comfort

    9.25

    Cleanliness

    8.9

    Value For Money

    8.01

    Facilities

    8.7

    Reviewers Mention About The Strathallan - a DoubleTree by Hilton

    The Strathallan at DoubleTree by Hilton consistently exceeds expectations in service, cleanliness, and comfort. With a convenient location near local establishments, guests have plenty of dining opti (Read More)ons even when the hotel's restaurant is under renovation. Hatties rooftop bar is a popular spot with delicious drinks and a fantastic view. The staff is friendly and treats guests like family. The rooms are clean and spacious, although some areas show signs of age. Overall, it is a solid hotel with complimentary parking and enjoyable amenities.

    Guest Reviews

    Erica
    review category business travellers
    9.0
    Superb
    I enjoyed my stay here and would book again.
    The suite was perfect for me to have a separate place to work and sleep. I enjoyed the clean bathroom and bedroom. Staff were super friendly and willing to share information about the local area. I enjoyed my stay.
    The internet connection was very bad. When I tried connecting on computers in the business area, connecting there didnt work either. Made some zoom meetings I had tough to do. Not sure if this was because the hotel was completely book and everyone being on it.

    Published on 10 Nov 2023

    Allison
    review category business travellers
    9.0
    Superb
    Superb
    Location was great, parking was so easy. The set up of the rooms really anticipated my every need!

    Published on 15 Sep 2023

    Hindy
    family with young children
    10.0
    Exceptional
    Central location, spacious comfortable room, affordable luxury.
    A perfectly central location to walk to the main art galleries and museums. Many great restaurants within a five minute drive. Accommodations were above expectations. Lots of room to feel comfortable. Great beds. Abundance of towels. Love this hotel.

    Published on 11 Aug 2023

    Anonymous
    family with young children
    10.0
    Exceptional
    will be staying here again
    clean great location
    n/a

    Published on 12 Jun 2023

    Mary
    young couple
    9.0
    Superb
    Wonderful
    Lovely facility...helpful and gracious staff...wonderful restaurant
    I think it is time for a room redo. Carpeting/furniture us getting old....time to redecorate...

    Published on 10 Jun 2023

    Yaron
    review category business travellers
    9.0
    Superb
    i had a perfect stay
    I found it to be just right! good location and convenient parking. comfortable room with big bed. excellent breakfast.
    NA

    Published on 03 Apr 2023

    Keith
    young couple
    9.0
    Superb
    Superb
    Great location, friendly staff, clean room
    WiFi in the rooms is weak and constantly drops. Need to upgrade their system.

    Published on 24 Mar 2023

    Grant
    review category business travellers
    10.0
    Exceptional
    Exceptional
    First time in Rochester, and this place was an excellent choice! Room was very clean and good size, bar and restaurant were quite good, and the location was perfect for walking to museums and nightlight. Recommended!

    Published on 20 Mar 2023

    James
    young couple
    7.0
    Good
    We needed a hotel near the
    Room was very clean, bed was super comfortable.
    Early morning noise from snowplowing and snowblowing below us at street level from storm overnight. Not your fault, just bad weather.

    Published on 12 Mar 2023

    George
    family with young children
    4.0
    Disappointing
    Disappointing
    Great night staff
    The room heater broke. We were not offered another room or a discount. They took 2 sodas off our bill that was it.

    Published on 15 Feb 2023

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