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Resort

The Sebel Twin Waters

Ranked 16 out of 19 resorts in mooloolaba

8.3
(302 reviews)

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All Facilities for The Sebel Twin Waters

Category Facilities
Activities Water sport facilities on site, Beach, Canoeing, Golf course (within 3 km), Fishing, Cycling.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Family rooms, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities Shallow end, Air conditioning, Heating.
Food & Drink Outdoor furniture, BBQ facilities.
Safety & security Security alarm, Smoke alarms, Fire extinguishers.
Services Internet services, WiFi, Free WiFi.
Cleaning services Laundry.
Services & Extras Key access.
Common areas Picnic area, Garden.
Food & drink safety Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Express check-in/check-out, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Private parking, Parking on site, Free parking, Parking.
Pool and wellness Outdoor pool (all year), Swimming pool, Private beach area, Outdoor pool, Swimming Pool, Sun loungers or beach chairs, Fence around pool.
Transport Street parking, Bicycle rental.
Outdoor & View Terrace.

Guest Ratings For This Property

8.3
Based on 302 Reviews
100% verified reviews

Comfort

8.7

Cleanliness

8.6

Value For Money

7.9

Facilities

8.6

Reviewers Mention About The Sebel Twin Waters

Guests enjoyed their stay at The Sebel Twin Waters, praising the beautiful apartment, grounds, and access to Novotel facilities. The staff were helpful and the room was clean, with adequate amenities (Read More). Some guests recommended bringing groceries as food options are limited nearby. The resort pool and wildlife were highlights, but some suggested improvements such as more seating in the lounge area. Overall, guests had a pleasant experience but noted the need for a car to explore the area.

Guest Reviews

Ben
family with young children
3.0
Poor
Poor
Clean apartment
Other cars constantly parking in our designated carpark. Meaning we had to park outside the resort and walk. No aircon in 2nd bedroom, constantly 27degrees in bedroom. Ceiling fan not properly working either. Noise from neighbouring apartments with scrapping chairs and running up and down apartments. Not worth the money to stay.

Published on 30 Dec 2023

Hinerau
family with young children
6.0
Pleasant
Pleasant
Im irritated that I was charged more than the quoted price, and my queries were not resolved. Instead I was asked to contact bookings.com which is deflection

Published on 27 Dec 2023

Tania
family with young children
9.0
Superb
A great place to stay. Close to all amenities and beach and great amenities there also.
We stayed in a beach house overlooking the lagoon. The position was excellent and the beach house was huge and great for two families.
A couple of things didnt work eg garage door didnt close and towel racks had come off the wall.

Published on 26 Dec 2023

Angelique
family with young children
9.0
Superb
Want to buy apartment and live there
Beautiful apartment, beautiful view and facilities. Beds comfy and apartment had awesome facilities. great places to walk and the lagoon is a great place to swim and relax.
Leaving

Published on 25 Dec 2023

Keon
family with young children
8.0
Very good
Overall had a nice staying
We were impressed by size of apartment and bedrooms. Quite new kitchen appliances, crockery, utensils. Water pressure as well.
One thing we did not like was air conditioner did not work on second bedroom and third bedroom on hot days.

Published on 13 Dec 2023

Rose
family with young children
9.0
Superb
Great. Wish it was longer and would have extended the trip if there was availability. We will be back next year.
Location and facilities. Staff were helpful and friendly. We were able to check in a little earlier.
No garage remote to enter the building which was a pain but didnt ruin the trip. It was just inconvenient.

Published on 10 Dec 2023

Robert
group
10.0
Exceptional
We were there for our son's wedding at the Novertel Twin Waters and the Sebl being connected o the Novertel worked p
The 3 bedroom apartment was spacious and comfortable. Great view to the driver from ours was unexpected. The lake and wildlife was a hit big hit for the kids and us.
Nothing to speak of.

Published on 07 Dec 2023

Rachel
group
7.0
Good
Peaceful
It was clean and the location was very quiet.
The shared facilities and activities with the Novotel were disappointing - restaurant, cafe, water craft beach facilities were tired and needed repair. It was a fair way into town to get supplies.

Published on 03 Dec 2023

Sabina
review category business travellers
10.0
Exceptional
excellent location and facilities right next door to convention centre
great location, beautiful surroundings
parking - hard if more than 1 car

Published on 30 Nov 2023

Angela
family with young children
9.0
Superb
Beat location to relax and unwind. Close to nature.
Location, pools, water sports.
2 bedroom apartment was outdated and very noisy. Upgrade to 3 bedroom apartment was paradise.

Published on 17 Nov 2023

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