The Ritz-Carlton, New Orleans, New Orleans

This property has been featured in "15 Luxury Hotels In New Orleans ".

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Top Facilities

parking

bar

food

wifi

pool

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Club Level King Room, Club level, Guest room, 1 King

Max 2 Adults

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This king room features free Wi-Fi, and access to the Club Lounge. The lounge offers complimentary breakfast, light snacks, hors d' oeuvres, cocktails and sweets at select times throughout the day. A dedicated concierge staff is also available.

Deluxe King, Guest room, 1 King

Max 3 Adults

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Decorated in rich colours, this room features an iPod docking station. A lush bathrobe and a work desk are included.

Deluxe Double-Double Room, Guest room, 2 Double

Max 3 Adults

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Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a TV with satellite channels. The unit has 2 beds.

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All Facilities for The Ritz-Carlton, New Orleans

Category	Facilities
Activities	Live music/performance, Temporary art galleries.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	bar, pool, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available.
Miscellaneous	Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout.
Accessibility	Adapted bath, Roll-in shower, Accessible by lift.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shampoo, Slippers, Body soap, Conditioner, Toilet, Bathrobe.
Room Amenities	Sofa, Cots, Sofa bed, Air conditioning, Wardrobe or closet, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Trash cans, Fold-up bed, Heating.
Food & Drink	Restaurant, Minibar, Outdoor furniture, Bottle of water, Room service, Tea/Coffee maker.
Safety & security	Smoke alarms, Fire extinguishers.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
Media & Technology	iPod dock, TV, Game console, Radio, Satellite channels, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Garden, Picnic area.
Reception services	Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Entertainment staff.
Pool and wellness	Massage, Beauty Services, Manicure, Back massage, Hair colouring, Body scrub, Waxing services, Hair treatments, Foot massage, Hair cut, Make up services, Fitness centre, Couples massage, Fitness classes, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Pedicure, Spa and wellness centre, Full body massage.
Transport	Electric vehicle charging station.
Outdoor & View	Terrace, View.
Shops	Minimarket on site.

About This Property

Located at the edge of the French Quarter, this hotel features onsite dining options and a destination spa offering more than 100 treatments.

Guest Ratings For This Property

9.0

Based on 294 Reviews

100% verified reviews

Comfort

9.4

Cleanliness

9.4

Value For Money

8.6

Facilities

9.2

Guest Reviews

Rodney

family with young children

10.0

Exceptional

will book next year if the Lord wills

location, staff

nothing really

Published on 28 Dec 2023

Tony

family with young children

10.0

Exceptional

We had a lovely stay! Our room was comfy, clean and we had service every day. The receptionist team was very friendly and professional.

Published on 27 Dec 2023

Shawn

family with young children

10.0

Exceptional

Great Hotel and we really enjoyed our stay here. Thank you.

Published on 17 Dec 2023

Richard

review category business travellers

10.0

Exceptional

Excellent stay with great staff. The spa is worth the $25 dollar fee

Stunning hotel and very relaxing

Wished that the towels were not changed so frequently, there was no environmental policy

Published on 20 Nov 2023

Matthew

young couple

8.0

Very good

The door on Canel street is closed at night. A lot of homeless/ ruff sleepers in the area, very concerned we were exposed as we were at the door. It would be favourable to have the door manned.

Published on 19 Nov 2023

Stephanie

family with young children

10.0

Exceptional

Excellent

I like that the hotel was luxurious

Nothing.

Published on 04 Nov 2023

Jan

young couple

10.0

Exceptional

Wonderful hotel

Fantastic rooms, comfortable beds, everything felt luxurious, good food, helpful staff

Food could have been improved by having a better selection. Did not like New Orleans at all would never go back there, hotel was the best thing about the place

Published on 28 Oct 2023

Thomasina

solo traveller

9.0

Superb

Very good service from staff.

Excellent location. Great place to catch a taxi or cable car from. Majority of staff provided excellent service.

No complaints

Published on 08 Oct 2023

Cynthia

family with young children

10.0

Exceptional

Had a great stay. Would have loved to have the ability to make coffee or tea in the room.

Close to the French Quarter which allowed us to walk to many places. Staff were excellent. Room was comfortable.

Had to pass by many loiterers to get to the French Quarter. Resorted to crossing the street to avoid them.

Published on 17 Sep 2023

Cheryl

young couple

8.0

Very good

Very nice hotel in a great location

Very nice hotel in a great location for all the attractions. The staff were very polite, friendly and helpful. Nice touch with the morning coffee station and beignets in the afternoon

Spa had some nice facilities it was a shame there arent any communal areas where me and my husband could relax together. The treatment rooms had a very noisy fan, which wasnt very relaxing and small details were missing that you would expect in a high end spa such as scented air and scented face cloths etc. It was also a shame that after spending 5 nights and spending plenty in the bar and restaurant, we still had to pay to have a shower, to freshen up as we had a very late flight.

Published on 14 Sep 2023