SureStay Hotel by Best Western Santa Monica, Hollywood

This property has been featured in "49 Best Hotels In Los Angeles ".

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Top Facilities

parking

wifi

bar

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King Room

Max 2 Adults

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This double room features a flat-screen TV. The unit has 1 bed.

Queen Room with Two Queen Beds

Max 4 Adults

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This quadruple room provides a flat-screen TV. The unit offers 2 beds.

Queen Room with Roll-In Shower - Disability Access

Max 2 Adults

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The unit has 1 bed.

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All Facilities for SureStay Hotel by Best Western Santa Monica

Category	Facilities
Business facilities	Fax/photocopying, Business centre.
Others	parking, bar, wifi.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility	Roll-in shower.
Bathroom	Bath, Private bathroom, Toilet paper, Hairdryer.
Room Amenities	Air conditioning, Heating.
Food & Drink	Refrigerator, Kitchenette, Vending machine (snacks), Microwave, BBQ facilities, Vending machine (drinks), Tea/Coffee maker.
Safety & security	Smoke alarms.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Key card access, Wake-up service, Alarm clock.
Media & Technology	Flat-screen TV.
Common areas	Sun terrace.
Reception services	Express check-in/check-out, 24-hour front desk.

About This Property

Located off I-10, this hotel is just 3 miles from Montana Avenue, Third Street Promenade and Santa Monica Beach. It features spacious rooms with free WiFi and a complimentary daily continental breakfast.

Guest Ratings For This Property

8.2

Based on 1498 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.7

Value For Money

7.8

Facilities

8.2

Guest Reviews

Nikki

young couple

5.0

Passable

Bed very soft and uncomfortable. Affected our backs

Staff very friendly

Ants in first room. Staff gave us an upgraded room

Published on 23 Dec 2023

Mohamed

family with young children

9.0

Superb

the sink in the room not in the bathroom .

Published on 22 Dec 2023

Ildik

family with young children

9.0

Superb

Nice, quiet, clean, good location, easy check in check out, good easy breakfast

Published on 21 Dec 2023

Jana

young couple

8.0

Very good

Very good hotel in Santa Monica. Rooms are good and mostly clean. American breakfast is included and it is okay. Nothing too special. It is around 3 miles away from the pier. Quite and clean neighborhood.

Bathroom wasn't the best. It was clean but the condition of the room good be better but complaining on a high level

Published on 05 Dec 2023

Ralucamun

review category business travellers

1.0

Bad

bad experience because of the staff

the staff - not helpful at all, very unfriendly

Published on 29 Nov 2023

Vilija

young couple

10.0

Exceptional

Quiet place, friendly, informative staff, clean room, comfortable bed, not bad breakfast.

Nothing

Published on 29 Nov 2023

Randy

review category business travellers

8.0

Very good

We were very happy with this hotel and would definitely come again.

The staff was very friendly and responsive. We had a problem with our bathroom door and it was fixed immediately. Room was clean and comfortable and we appreciated the complimentary breakfast and free parking. Location was great for our needs.

The coffee wasn't great

Published on 26 Nov 2023

Janed6

review category business travellers

5.0

Passable

SureStay has everything you need for a pleasant visit but it was more of a motel than a hotel.

The room was clean and the bed was comfortable. I was so glad to have the microwave and fridge - very useful. I had no problems with the room itself.

I had three major issues: The pillows were like rocks! How hard would it be to give people comfortable pillows instead of those bags of rags or whatever they were. It really impacted my ability to get a good nights sleep. The way it's set up meant I had to keep the blinds drawn all day to have any privacy. I would strongly recommend switching the blinds so they open on top instead of on the bottom so you can let light in without people seeing into your room. There was no heat in the bathroom and I was there during a rainy cold period.

Published on 22 Nov 2023