Sunway Pyramid Hotel, Batu Caves

This property has been featured in "49 Best Hotels In Kuala Lumpur ".

See Complete List

Top Facilities

parking

bar

food

wifi

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

Deluxe Double or Twin Room

Max 2 Adults

View Deal

Featuring free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bath and a bidet. This twin/double room is air-conditioned and has a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a safe deposit box.

Deluxe Park View Double or Twin Room

Max 2 Adults

View Deal

Offering a view of Sunway Lagoon theme park, this twin/double room features a electric kettle, air conditioning and minibar.

Executive City View Double or Twin Room

Max 2 Adults

View Deal

Offering additional space, this twin/double room has air conditioning, minibar and electric kettle.

View All Rooms

All Facilities for Sunway Pyramid Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Water park, Bowling.
Others	bar, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Lift, Designated smoking area, Lower bathroom sink.
Accessibility	Toilet with grab rails, Accessible by lift, Entire unit wheelchair accessible, Emergency cord in bathroom, Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shower cap, Shampoo, Slippers, Body soap, Conditioner, Bidet, Free toiletries, Toothbrush, Hairdryer, Bath, Shower, Toilet.
Room Amenities	Cots, Feather pillow, Wardrobe or closet, Clothes rack, Hypoallergenic pillow, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Adapter, Hardwood or parquet floors, Air conditioning, Desk, Shallow end, Carpeted, Trash cans, Pool towels, Non-feather pillow.
Food & Drink	Wine/champagne, Kitchenware, Kid-friendly buffet, Kitchenette, Bottle of water, Room service, Refrigerator, Electric kettle, Microwave, Restaurant, Toaster, Dining table, Fruits, Tea/Coffee maker.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm, Carbon monoxide sources, Carbon monoxide detector, Fire extinguisher.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, TV.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	ATM/cash machine on site, Invoice provided, Tour desk, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
Physical distancing	Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
Transport	Car hire, Airport shuttle, Airport pick up, Airport drop off, Electric vehicle charging station.
Outdoor & View	City view, View, Balcony.
Shops	Minimarket on site.

Location & Nearby Places

20.1 Km from city center

Persiaran Lagoon, Bandar Sunway

2 Nearby Attractions

Temple Cave

20.1 km

Ramayana Cave

20.1 km

About This Property

Located in the heart of Sunway Lagoon theme park and Sunway Pyramid shopping and entertainment mall, Sunway Pyramid Hotel provides 4-star accommodation. Union Pay is accepted here.

Guest Ratings For This Property

8.0

Based on 3081 Reviews

100% verified reviews

Comfort

8.4

Cleanliness

8.3

Value For Money

7.7

Facilities

8.2

Guest Reviews

J03

family with young children

9.0

Superb

Beautiful new year countdown celebration

Good view of the Sunway Lagoon park especially for new year countdown. The room cleanliness is up to standard and well maintained.

The access to pool as the hotel no swimming pool and you had to walk and share with Sunway Lagoon hotel which is quite a distance and also pool is not as great as Sunway resort.

Published on 05 Jan 2024

Aaron

young couple

6.0

Pleasant

Location is good

Location was great

Additional staircase to get to lift was very inconvenient. Hotel room bathroom had a cockroach infestation.

Published on 04 Jan 2024

Ilias

review category business travellers

6.0

Pleasant

Cigarette smell in the rooms, Poor Cleanliness, Excellent Breakfast and location inside large mall

Breakfast provided by the nearby hotel - excellent Location inside a very large mall Some of the staff that tried to help to change a room because the 1st room was not clean

Cleanliness of the room - tissues used on the floor of the room Room a bit old ... the led light strip on the curtains dropped down on the floor all rooms smell cigarette the ventilation smells cigarette so all rooms might smell ... and it is not possible to open the windows

Published on 03 Jan 2024

Sultana

family with young children

5.0

Passable

below expectations !!

The only good thing about this hotel is the location which directly connected to subway shopping mall which is a bonus for those who are interested in shopping or looking to dine out.

Unfortunatly the hotel doesn't meat my expectation specially I was traveling with kids and as family traveller. Hotel has no facilities at all such as Spa, Pool , in-house restaurant or a shuttle. basically its about a room rental to stay next to shopping mall. even staff was not friendly and not helpful at all regarding tourist information. and one bad thing about the hotel that some hotel staff work illegally for black market and they in purpose don't help you to make you buy their individually selling tickets. I went during festive season and the rate was not cheap at all comparing to lack of services i experiences. if you are looking for an accommodation with relaxing experience or you are a family with infant and small kids expecting room service then this is not a place to stay.

(Read More)

Published on 02 Jan 2024

Lus

family with young children

9.0

Superb

Very nice

The location near a water & adventure park is good for family holidays. Also includes a shopping mall with a variety of food outlets.

The staff at the reception desk were not very friendly and there is not much information about KL tourist attractions.

Published on 31 Dec 2023

Sarah

family with young children

8.0

Very good

Comfortable and large suburban hotel and resort resort, shopping and water park suitable co families.

Hotel is connect directly to the shopping centre that has many shops and F&B.

The restaurant Hai Di Lao located in the lobby of the hotel has performances every night, and this can be quite noisy for hotel guests. Sunway pyramid is pretty isolated from the city centre.

Published on 31 Dec 2023

Thivyashni

family with young children

10.0

Exceptional

Overall satisfied and need to upgrade on parking side

Near to sunway pyramid & near to a various type of restaurants as no need to order foodpanda or drive to restaurants. The receptionist (Ms Cheryl) was too friendly and able to guide us as well .

No reserve parkings for sunway pyramid hotel and hard to find for parkings and not safe to park as no cctv

Published on 31 Dec 2023