SLS Hotel, a Luxury Collection Hotel, Beverly Hills, Hollywood

This property has been featured in "27 Best Luxury Hotels In Los Angeles ".

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Top Facilities

parking

bar

food

wifi

pool

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Superior Room, Guest room, King

Max 2 Adults

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Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Premier Room, Guest room, King

Max 2 Adults

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Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Premier Room, Guest room, Double

Max 4 Adults

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This double room features a cable TV, bathrobe and air conditioning.Please note that the room rate is based on 2 guests (no rollaway bed allowed). Maximum occupancy is 4 guests (see Hotel Policies).

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All Facilities for SLS Hotel, a Luxury Collection Hotel, Beverly Hills

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Billiards, Happy hour.
Others	pool, parking, bar, food, wifi.
Cleanliness & disinfecting	Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Staff follow all safety protocols as directed by local authorities, Access to health care professionals.
Miscellaneous	Family rooms, Facilities for disabled guests, Lift, Non-smoking rooms, Non-smoking throughout, Allergy-free room.
Accessibility	Walk-in shower, Hearing accessible, Entire unit wheelchair accessible, Roll-in shower.
Bathroom	Additional bathroom, Shampoo, Slippers, Body soap, Hairdryer, Bath, Shower, Private bathroom, Bath or shower, Toilet paper, Conditioner, Free toiletries, Sauna, Toilet, Bathrobe.
Room Amenities	Sofa, Iron, Fold-up bed, Heating, Air conditioning, Desk, Cots, Sofa bed, Wardrobe or closet, Seating Area, Safety deposit box, Carpeted, Trash cans.
Food & Drink	Wine/champagne, Special diet menus (on request), Bottle of water, Room service, Refrigerator, Restaurant, Dining table, Wine glasses, Dining area, Tea/Coffee maker.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Security alarm, Smoke alarms, CCTV outside property.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Wake-up service, Key access, Key card access, Alarm clock.
Media & Technology	Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Pay-per-view channels, Cable channels, Radio.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Tour desk, 24-hour front desk, ATM/cash machine on site, Private check-in/check-out, Luggage storage, Concierge service, Express check-in/check-out, Currency exchange.
Physical distancing	Mobile app for room service, Cashless payment available, Contactless check-in/check-out, Single-room air conditioning for guest accommodation.
General	Pets allowed.
Entertainment and family services	Babysitting/child services.
Pool and wellness	Steam room, Massage, Beauty Services, Hair colouring, Fitness centre, Facial treatments, Spa facilities, Hair styling, Manicure, Body treatments, Pedicure, Spa and wellness centre, Sun umbrellas, Spa lounge/relaxation area, Hair cut, Fitness, Massage chair.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Bicycle rental, Electric vehicle charging station.
Outdoor & View	Balcony, Terrace, City view, View, Garden view.

About This Property

This luxury hotel is minutes from Rodeo Drive, Beverly Hills and a 15-minute drive from downtown Hollywood. It features a state-of-the-art gym, on-site dining, and a rooftop pool deck.

Guest Ratings For This Property

7.7

Based on 394 Reviews

100% verified reviews

Comfort

8.4

Cleanliness

8.4

Value For Money

7.4

Facilities

8.1

Guest Reviews

E

young couple

10.0

Exceptional

Overall very good experience

Team is very nice and accommodating

Published on 01 Jan 2024

Rana

family with young children

5.0

Passable

Service very bad it seem there is no communication between the staff front desk luck of experience

No things

Service is very bad

Published on 31 Dec 2023

Fatima

family with young children

3.0

Poor

Never book with them

Location of the hotel

They are not helpful and not friendly bad service also they dont clean our rooms

Published on 30 Dec 2023

Rajaa

group

7.0

Good

They charge me extra money from my account and did not re turn it yet

Published on 29 Dec 2023

Albert

family with young children

9.0

Superb

Everything was great

Parking overnight is 70$

Published on 23 Dec 2023

Rochelle

young couple

9.0

Superb

Design and atmosphere

Published on 21 Nov 2023

Khalid

with friends

7.0

Good

Good stay, but be careful of hidden charges

Everything was great

They havent told me upon check in about any valet service being charged, once i was there for checkout I got shocked that its 70 USD per night. Why would I stay in a hotel and park somewhere else. Especially a hotel that is known like SLS.

Published on 06 Nov 2023

Rohan

review category business travellers

10.0

Exceptional

Facilities and staff

Published on 29 Oct 2023

Franco

family with young children

6.0

Pleasant

We did not feel welcome!

The location of the property and very good, possibly one in one of the best areas in LA and the rooms were nicely decorated.

I booked this hotel for my self and my 2 teenage children. The room had to have 2 double beds, however after they checked-in the 3 of us, they gave us the key card for a room that had just 2 single beds. I called the reception and they told me that the hotel room can only accomdate 2 guests. When I explained we booked for 3 and paid for 3, she just said that the management will call us. The manager, James, come to the room and went full defensive and told us that it was our fault as we should have booked direct and not through booking.com, and that booking.com made a mistake in the listing and we should take it out with booking.com. We then showed him the listing and incredibly, he stated that they have no control on what booking.com advertises, which is a big fat lie. He then changed version and said that the room is correct as a double bed in America is the size of a single bed and it was my responsibility as a guest to verify the size of a double bed in America. So in America it seems that everything is big and oversized, except a double bed, as a double bed is in fact a single bed. After a lot of hassle, they changed us the room to one with a yard but same beds and gave us some friut to apologize but for me there is no sense of care and hospitality in this hotel. I ending sleeping on the floor because they would not give us an extra bed as they said it was a fire hazard, so it is okay to sleep on the floor but not on a foldable bed. Blaming the guest because he booked through booking.com and telling the guest that as a hotel, they have no control on the listing is unacceptable. We travelled all around America, this year, and hospitality in this country was top everywhere we went, however in this hotel, hospitality and the sense of care and respect for the guest was inexistent, at least for us.

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Published on 15 Oct 2023