Residence Inn Sacramento Folsom, Sacramento

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Category	Facilities
Business facilities	Fax/photocopying, Business centre, Meeting/banquet facilities.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Heated pool, Air conditioning, Safety deposit box, Shallow end.
Food & Drink	BBQ facilities, Vending machine (drinks), Vending machine (snacks), Grocery deliveries.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Express check-in/check-out, 24-hour front desk.
General	Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed.
Pool and wellness	Swimming Pool, Hot tub/Jacuzzi, Swimming pool toys, Swimming pool, Indoor pool, Indoor pool (all year).
Transport	Accessible parking, Bicycle rental.

Guest Ratings For This Property

7.9

Based on 66 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.7

Value For Money

8.0

Facilities

8.4

Reviewers Mention About Residence Inn Sacramento Folsom

This Residence Inn in Sacramento Folsom provides a clean and spacious lobby, helpful front desk staff, and well-equipped rooms. The hotel gym is empty in the morning and offers good equipment. The br (Read More)eakfast is standard but sufficient. There are plenty of great food options nearby. Some reviewers found the front desk staff to be hit or miss, and were disappointed with the cleaning policy. The hotel is conveniently located for events and attractions in the area. However, the breakfast and lack of room service were noted as weak points.

Guest Reviews

Cindy

family with young children

8.0

Very good

Very nice room...rude breakfast staff

Convenient location. Easy and comfortable room.

Breakfast staff were rude and closed early. No food was available 20 minutes before closing. Asked for more food and was told she was closing. Apparently did not like her job.

Published on 16 Jul 2023

Lexi

family with young children

5.0

Passable

mediocre

the bed was do comfortable and liked the laundry facility.

the pool and spa were closed all weekend.

Published on 15 Mar 2023

Michael

solo traveller

10.0

Exceptional

great location

parking

Published on 15 Mar 2023

Jordan

solo traveller

10.0

Exceptional

Great hotel, ok bed, but fantastic staff.

I don't know the names and I'm sorry for that. The two men that night were incredibly nice and patient with my son. Absolutely fantastic staff. I wish I knew their names. They were so good I feel like writing a letter to them.

The city is awful. But the hotel is fantastic. Nothing I didn't like about my stay.

Published on 26 Sep 2022

Rodriguez

young couple

10.0

Exceptional

will come

well appointed

No jacuzzi

Published on 11 Sep 2022

David

family with young children

6.0

Pleasant

location and 2 bedrooms

no pool

Published on 09 Sep 2022

Daniel

family with young children

10.0

Exceptional

They have a pool advertised so my kids were super excited and we got there and was told they haven't had a pool in a long! That is the only reason we booked there

Published on 11 Jul 2022

Kimberley

with friends

8.0

Very good

It's was ok.....

Enjoyed the breakfast. The rooms were spacious. Beds were comfy. If you needed to cook items.were there for simple.meals. Staff was nice. Pool was still closed. I get it waiting on a part. Are rooms discounted due to that?

Pricey considering the couch in our room was heavily torn. Check in and waited 30 mins while the checked what rooms were clean?! Is staff not reporting that already? How do you not know ? We checked in after 3 pm and even pre checked in the day prior. Why was it not already taken care of.

Published on 02 May 2022

Gordon

young couple

3.0

Poor

The front desk lady at night was such a pro and we really enjoyed your hotel. Thank you

Published on 12 Mar 2022

Carol

group

4.0

Disappointing

Room had not been cleaned at all, sticky floors, garbage can had not been emptied overall filthy. They gave us a new room, it was much better, but no apologie or explanation from management.

Published on 16 Jan 2022