Park Grove Inn, Gatlinburg | Photos, Reviews & Deals @Holidify

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Queen Room with Two Queen Beds

Max 4 Adults

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This room offers a private balcony, 37-inch flat-screen TV, microwave, and small refrigerator.

King Suite

Max 2 Adults

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This suite offers fireplace, and private balcony. Other amenities include a 37-inch flat-screen cable TV, microwave, and small refrigerator.

Deluxe Queen Room with Two Queen Beds

Max 4 Adults

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Offering a Kitchenette and private balcony, this deluxe room also includes a 37-inch flat-screen cable TV and ironing facilities.

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All Facilities for Park Grove Inn

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Golf course (within 3 km).
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Safety features	Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
Accessibility	Upper floors accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shower, Toilet.
Room Amenities	Sofa bed, Air conditioning, Clothes rack, Desk, Carpeted, Iron, Fold-up bed, Fireplace, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed.
Food & Drink	Refrigerator, Microwave, Vending machine (drinks), Kitchenware, Toaster, Stovetop, Kitchenette, Kitchen, Vending machine (snacks), Oven, Dining table, Dining area, Tea/Coffee maker.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Key access.
Media & Technology	TV, Flat-screen TV, Telephone.
Food & drink safety	Breakfast takeaway containers, Physical distancing in dining areas.
Common areas	Games room.
Reception services	ATM/cash machine on site, 24-hour front desk, Invoice provided, Tour desk, Luggage storage.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed.
General	Parking, Free parking, Parking on site, WiFi available in all areas.
Transport	Accessible parking.
Pool and wellness	Indoor pool (all year), Outdoor pool, Outdoor pool (seasonal), Swimming pool, Swimming Pool, Fitness centre, Fitness, Indoor pool.
Outdoor & View	City view, Pool view, Terrace, Patio, Mountain view, View, Inner courtyard view, Balcony.

Guest Ratings For This Property

8.0

Based on 1978 Reviews

100% verified reviews

Comfort

8.16

Cleanliness

8.13

Value For Money

8.16

Facilities

8.04

Reviewers Mention About Park Grove Inn

Guests loved their stay at Park Grove Inn, praising the clean rooms, friendly service, and delicious breakfast. Some guests mentioned a musty smell in the hallways, but found the rooms themselves to (Read More)be pleasant. The hotel offers an indoor pool and hot tub, and the location is convenient, being close to attractions but off the main strip. Some guests mentioned ongoing renovations and an issue with housekeeping not returning to clean rooms. Overall, guests enjoyed their stay and would return.

Guest Reviews

David

young couple

9.0

Superb

Awesome

Awesome group of people. All the staff went out of their way to make our stay the best. Definitely will go back

Published on 04 Jan 2024

James

young couple

9.0

Superb

Hot tub and pool

I need room closer to elevator can't walk good

Published on 04 Jan 2024

Johnathan

family with young children

5.0

Passable

I would only give this place 3 stars max. Location was great but the unclean room was not worth the price they charge.

It was convenient to all the attractions, shopping and restaurants

Our room was not clean. There was poop on our toilet seat. When my husband went to the front desk to let them know and ask if they could send someone to clean it they pulled a few Clorox wipes out of a container and handed it to him for us to clean it ourselves.

Published on 02 Jan 2024

Teddy

family with young children

1.0

Bad

Bad experience

Location

Dirty. Ants in room. Rude staff Bad breakfast

Published on 01 Jan 2024

Mark

young couple

8.0

Very good

Place was great, easy to check in. Staff was knowledgeable. Room was clean.

The bedding was hard.

Published on 01 Jan 2024

Carla

young couple

8.0

Very good

Could use a few updates. But it was okay. The breakfast was not what we expected.

Published on 01 Jan 2024

Julie

family with young children

9.0

Superb

Overall it was a great stay.

Indoor heated pool and spa. Shower head was great! Beds were comfortable.

Could barely turn around in bathroom (toilet-shower area)

Published on 01 Jan 2024

Katrina

family with young children

10.0

Exceptional

Nice Inn, friendly staff. The heated pool was nice with the cold weather.

Published on 01 Jan 2024

Laurie

family with young children

9.0

Superb

House keeping on the 4th floor was fantastic! They were so friendly!!!

Needed a little updating, but other than that, it was great! It was clean and we were comfortable!

Published on 31 Dec 2023

Kathy

family with young children

4.0

Disappointing

Good location but not good service

Location and parking

Breakfast food not very good ( cold, heat your own in microwave) , one of our 3 rooms never got WiFi, we had to ask for a room to be vacuumed because we had a toddler. Even after asking, it wasnt done. One of our bathrooms had a ceiling tile fall in while we were there.

Published on 31 Dec 2023