Novotel Marseille Est Porte d'Aubagne, Marseille

This property has been featured in "37 Luxury Hotels In Marseille ".

See Complete List

Top Facilities

parking

bar

food

wifi

pool

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

Standard Triple Room

Max 3 Adults

View Deal

This room has a minibar and satellite and cable TV. The private bathroom has a bath or shower and there is a separate toilet.

Classic Double Room with Sofa

Max 2 Adults

View Deal

This room has a minibar and satellite and cable TV. The private bathroom has a bath or shower and there is a separate toilet.

Superior Triple Room

Max 3 Adults

View Deal

Featuring a Nespresso coffee machine, this room has air conditioning and minibar.

Category	Facilities
Activities	Live music/performance, Live sport events (broadcast), Walking tours, Golf course (within 3 km), Table tennis.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	bar, pool, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Lower bathroom sink, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Accessibility	Raised toilet, Adapted bath, Shower chair, Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Roll-in shower, Entire unit located on ground floor, Accessible by lift, Lowered sink, Walk-in shower, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shampoo, Slippers, Bath, Shower, Body soap, Conditioner, Toilet, Bathrobe.
Room Amenities	Sofa, Soundproofing, Cots, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Carpeted, Trash cans, Fold-up bed, Pool towels, Non-feather pillow, Heating, Socket near the bed.
Food & Drink	Wine/champagne, Electric kettle, Restaurant, Minibar, Packed lunches, Coffee machine, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Bottle of water, Room service, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
Media & Technology	Cable channels, iPod dock, TV, Radio, Satellite channels, Flat-screen TV, Telephone.
Common areas	Sun terrace, Games room, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Private check-in/check-out, Luggage storage.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Evening entertainment, Kids' outdoor play equipment, Children's playground, Board games/puzzles.
Pool and wellness	Sun umbrellas, Sun loungers or beach chairs.
Outdoor & View	Pool view, Terrace, Garden view.

About This Property

Novotel Marseille Est Porte d'Aubagne is located 11 km east of central Marseille, within easy access of the A50 motorway. It offers free WiFi and has an outdoor swimming pool.

Guest Ratings For This Property

6.5

Based on 655 Reviews

100% verified reviews

Comfort

6.8

Cleanliness

6.7

Value For Money

6.3

Facilities

6.4

Guest Reviews

Oliver

family with young children

1.0

Bad

Hotel from Hell

Swimming pool.location

The manager had the gall to charge me 1300 euros to replace broken items or soliled clothing and sheets in the room. This is INHUMAN !!!! I was very ill at that hotel and he even called paramedics in three times who then took.me to hospital. I explsined to him that the messin my room was an accident he was also.pestering my brother a lot in England demanding mo ey. That is disgusting !!!!!

Published on 16 Nov 2023

Maurice

family with young children

10.0

Exceptional

Pleasant

Breakfast was great

Limited variety of meals available in the evening, only pizza

Published on 09 Oct 2023

Annaline

group

8.0

Very good

Good value for money

We made a last-minute reservation and lucky to find a room for three people. The toilet or separate which was perfect as we were traveling with my nephew, and it never felt we had to wait for the bathroom. I spent a whole day at the pool, and it was really wonderful with all the chairs and umbrellas they provide it. The staff was all very friendly and welcoming.

A little out of the way. But it was the rugby world cup and glad we had somewhere to stay

Published on 13 Sep 2023

Maurice

family with young children

6.0

Pleasant

Good price but the pictures where far more beautiful than reality. Staff was great

The employees

It was dirty and outdated

Published on 03 Sep 2023

Farooq

family with young children

2.0

Very poor

Very bad experience, will never again stay in Novotel !

Just that it had a pool and not very far from the city . The breakfast was also good.

The rooms were horrible , first the AC was not working and it never worked requested multiple times but still the staff did not help, then the room Keys stopped working after second day and never worked again . They made us wait for almost an hour standing outside of our door figuring out how to make the key work , then they gave us a new room where the flush was not working and eventually the keys again stopped working

Published on 24 Aug 2023

Abigail

family with young children

6.0

Pleasant

A good value for money overall.

The pool area mostly

Breakfast was too expensive with limited variety of food. The bar staff was a very rude girl, left me waiting for almost half an hour and shouted at me because I put the teaspoon in the sink instead of on the bar. The smell in the common areas is that of dog/cat pee, not pleasant at all. The voltage of the electricity is VERY low. The mobile phone did not charge during the night, ended up without devices the following day. I contacted the reception but they barely spoke English so they did not understand me.

Published on 23 Aug 2023

Abhinav

family with young children

1.0

Bad

The swimming pool was opened early

The room air conditioning was not working during the complete stay. we have raised complaints at the reception desk at 1 am and also 4 am as kids we were not able to sleep. At last we have to open the room windows to have some sleep.

Published on 19 Aug 2023

Anonymous

family with young children

10.0

Exceptional

Very nice hotel

Published on 13 Aug 2023

Marina

family with young children

6.0

Pleasant

Piscine tennis ping pong

Published on 13 Aug 2023

Maria

family with young children

5.0

Passable

Maybe its a good place if you go by car. Its very far away from everything.

Its kids friendly. The pool was amazing.

The personal was not very helpful in particular when asking for a taxi. Apparently they have their our taxi arrangement and they are more expensive. (70 to St. Charles station when we paid 50 for the same distance for 6 people). And 50 for 3 km without any machine to show you how much you were spending. The taxis are also not punctual. They arrived 10 late.

Published on 08 Aug 2023